This is a family business that treats you like a valued customer. They came out and fixed my broken…read moremain water pipe. Worked in the dark during a cold-weather snap. Very reasonable, high quality, plumbing, and a pleasure to do business with. Fingers crossed that I don't need any more plumbing anytime soon but I sure know who to call now.

Had a leak on a Friday so I called 5 or 6 local plumbers. All either didn't respond or said it…read morewould be a week or more until they could assist. Thankfully I then contacted Ayron at Rapid Serve. He replied quickly and arrived within an hour. It was not an easy fix but Ayron made it seem so and got my water back on, staying until 10PM on a Friday night to do so. Highly recommend Rapid Serve. Don't hesitate to call if you need a plumber!

Dylan Grindstaff came out to do a preliminary tour of damage to the ducts due to an ongoing problem…read morewith mice/ rats...I was diligent and found a lot on my own but after exhausting my efforts...I now have to replace some of these ducts. He was so kind, thorough, caring, and I can't say enough great things! Price is sounding doable under the circumstances! Thank you...

I used stateline about a year ago. Did a great job reasonably priced. Well when we had the last…read morecold spell (not last week) I had one pipe crack call stateline charged me 425.00 for a small crack. I signed the pad because I could not trade it Long story short they sent me an invoice with all kinds of repairs on the inside that did not happen. If u do decide to use this company please read everything. I am 63 and my niece is in kidney failure.

Austin and his team are remarkable. He went above and beyond what was asked. He's prompt on…read moreanswering calls and doing the work. He removed crumbling old cast iron I think, from the septic line. He priced it amazingly. He also cut a frozen access and put in a modern access to cold water for the washer/dryer combo very quickly. He came back and adjusted the septic line after I had the driveway paved and it was sticking out. He's amazing. Thank u from the bottom of my heart Austin Plumbing!! I'll definitely use u for future projects.!!!!

Amazing work and even went above and beyond . He even fixed the driveway after it settled.read more

I had a kitchen sink/faucet leak and Justin Horne came and repaired very thoroughly on every joints…read moreof the pipes under the sink. He went beyond just replacing the old faucet to goose neck type faucet. Justin also helped me with almost everything that I needed for repairing the broken chair leg, using various tools, and tips to repair HVAC system. Justin went beyond the just plumbing repair. Justin is very diligent and is rare to find someone so skilled across plumbing, electrical, and HVAC. Justine is a true professional. Justin was punctual, but also flexible in scheduling repair date/time according to my schedule. Justin was transparent about pricing, and incredibly thorough with his assigned jobs. If you want the job done right the first time by someone who actually cares about their craft, call Justine because Justine is very knowledgeable, explains everything in plain English, and leaves the workspace spotless. It's clear this is a family business that prides itself on integrity. I won't be calling anyone else!

We purchased a 50 gallon water heater and and water softener system from Doug. Very friendly and…read moreresponsive. Our $4,200 purchase in September of 2025 needed to have special heating rods for the water heater and we needed training on the water softener system. Doug had to have surgery in October and that caused delays for him to finish with our purchase. It is now April 2026 and he is telling us by text NEVER A PHONE CALL to call another plumber he is to busy.

Doug responds quickly, his work is excellent and his costs are fair. I can't recommend him enough.read more

In my opinion, there is no reason to use another plumbing service. Jimmy, along with everyone else…read moreare very friendly and helpful. Very fair prices and quick responses. Communication is excellent. Highly recommend!

$650.00 for a 20 minute job bc it was a Saturday. Give me a break. Then Jimmy T called me to…read moreapologize and said he would refund me $450.00. So finally a get a check for $250.00 NOT THE $450.00 I was promised last week. NEVER AGAIN I just want to be at the crap out of him. Plus he likes to bless you the whole time he sticks it to you. LBelcher

Called Asbury plumbing for a water leak, he responded quickly, gave me a good quote and had the…read moreproblem fixed in no time. Also took care of a leaky drain. Was very professional and friendly. Would definitely recommend and will be calling him in the future for any plumbing needs.

Jonathan (Mr Slone) came to our house yesterday, 9 Aug 22, and quickly diagnosed the problem. He…read morecame earlier than he said he would (which was great)! Came back this morning, 10 Aug 22, and fixed the issue! He and Caleb were extremely courteous and professional! He gave me a quote yesterday and was quick to inform me that the price would not change, even if he had to go get a part that he might not have on his truck! I would highly recommend him to anyone in the Tri-Cities area that might find themselves in need of plumbing services.

Jonathan came to provide an estimate on an on-demand hot water system. He was very knowledgeable…read moreabout the systems and provided excellent advice! Thank you!