I needed a permanent brow colour fix. It was horrible ...but Heather took the time to study,…read moreexplain the issues and potential options. Nothing promised except her best efforts and skill. I'm so lucky to have found her. The results have been wonderful. And nothing more than she needed to fix them, although I'm sure I would have come back a dozen times if necessary! I cannot recommend this skilled woman enough.

Erin, Heather, and the whole team are absolutely fantastic! I've literally never experienced such…read moregood customer service, they make you feel like family :) Erin is incredible at what she does and she explained how to work with my skin and I felt so taken care of. I'd recommend this place to anyone, 10/10 experience!

I had the pleasure of getting my brows done by Tonya. She did an amazing job of bringing my brows…read moreback to life. She was very professional, as well as warm and welcoming. It was a very relaxing and rewarding experience. I would highly recommend her to anyone! You won't be disappointed.

Kelly is a knowledgeable and talented esthetician. Very professional and personable. The laser…read moretherapy is wonderful

Tara and the Oval hair team helped my mum literally regrow her hair. She had pretty intense hair…read moreloss over the spring time. She started going in July and it's November and she has had full regrowth. She underwent all the treatments they recommended and it's looking better and better every day. She has even experienced a change in color. Her greys are now half what they were a few months back. It's definitely a long process however you get to keep the tools and tricks for life. The treatment came with a laser cap, special shampoo, hair vitamins , hair serums, scalp tools to poke and open up the roots and many more. Definitely recommend!!!

I've had an amazing experience at Oval Aesthetic! From the moment I walked in, the staff made me…read morefeel welcomed and comfortable. The clinic is clean, modern, and well-organized, which immediately put me at ease. I went in for a face laser treatment, and the results have exceeded my expectations. The practitioner was knowledgeable, explained every step of the process, and made sure I was comfortable throughout. I noticed a visible improvement in my skin texture and tone after just a couple of sessions--my skin feels smoother, brighter, and more even.

Navneet is exceptional! Impressively thorough with hair removal, and a very enjoyable…read moreconversationalist. I really appreciated her genuine curiosity and overall energy. Additionally, her fastidious nature really helped with planning and booking my next appointment. I would happily recommend her to anyone!! :) Nav, thank you for helping make my day better! -Rebecca

Excellent customer service at Waxcetera in Kelowna, such a great location, and very professional…read morestaff. I was treated with care, and my esthetician, JORDAN, was terrific; she was friendly, gentle, and prompt. I highly recommend this salon!

I have been toying with the idea of having a few treatments done - I was afraid it would cost me a…read moresmall mortgage - I've been to another clinic that wanted me to do a lot of tests first and when I was ready to say forget it, I thought one more place and boy am I ever glad I did! Dr Iampen is the nicest doctor I've ever had the pleasure of talking to! I told her my concerns / thoughts and she suggested a couple treatments to start- WOW amazing! every morning I look in the mirror with confidence and admiration for the me I knew was there!! thank you to her and her staff! she is renaming the clinic and renovating but this is not the last time I'll be there!! I HIGHLY RECOMMEND this beautiful inviting and professional clinic!!! I like the fact she's a medical doctor too - it's not something you want to trust to just anyone! I'll be back!

ARE YOU KIDDING ME?...Don't waste your time... or their time apparently too!!! I called just to…read morechange an appointment time. Was TOLD "sorry I can't talk to you right now, I'll have to call you back" After waiting 3 HOURS. I called again to be told "SORRY YOU'RE NOT THE ONLY ONE We're seeing" and that "we are too busy - that I should go somewhere else!!! How busy will they be after sending cash paying clients somewhere else! Foolish business nonsense. Karma will be served.

The staff at Serenity are warm and welcoming, and the environment is really comfortable and…read morerelaxing of course! I had 6 laser treatments done on my bikini line and am REALLY pleased with the results! I'm considering going back to get more laser in other areas! I've also had a relaxation massage as they gave 50% off the service for my birthday, which is a nice touch (and great massage too, thank you!) I've recommended Serenity to multiple friends!

I have been coming to Serenity for over 10 years now and I've never been disappointed. Janice has…read morealways customized my treatment based on my skin's needs. I recently had a couple of treatments using the Alma machine for non surgical facelift. The results have been excellent. My girls have both had the AviClear treatments for acne and their skin continues to clear more and more each month. I highly recommend their services.

DO NOT BOOK FACIAL HERE - BURNED FACE. TERRIBLE CUSTOMER SERVICE RESPONSE…read more I went to Bella on January 16, 2024 at 3:15pm for a facial. I took a picture before so I could compare to the after (which time stamped). During the facial, she held the LED light on one spot on my forehead for too long and it caused a burn. When I winced she took it off and I believe cooled it down in water, my eyes were closed so it may have been something different. Immediately after the facial, I took another picture ( time stamped) and had discomfort to the area. I thought it might resolve overnight, however it was still present the next day and I took another picture. I understand that many small businesses are struggling and I reached out to the team directly with the pictures and what happened. I requested an apology and a refund. Despite this, they did not believe me and wanted me to come in person. I live in a surrounding community and was unable too. They asked to meet over Skype and I was unable to at that time and provided an alternative time. They then told me they did not see it in person the day after it happened and would not refund me. They stated I needed a lawyers letter and they would process it through their insurance and see. It is very unreasonable for me to pay $500 for a lawyers letter to get a $120 refund. I understand that complications happen and I tried to deal with Bella Spa directly for an apology and a refund and they should extremely unprofessional behaviour. Save your face, go to one of the many beautiful spas in the Okanagan!

Love getting my eye lash extensions here!! Nice and clean everyone is super friendly.read more