these guys are the truest example of professionalism and quality. Not to mention surprisingly…read morereasonable pricing. I have been in the residential and commercial construction industry for 35 years and have known a lot of contractors. From the initial call to the scheduling and work performed, I was extremely surprised and impressed. Highly recommend!

Always very responsive, and professional service provided. We've had smart light switches,…read moreirrigation system controls, garage door control, and other features installed in our home by the team at Hi Tech Home. We recently had a gas fireplace installed, and will definitely use their services to help evaluate what's possible, and set up controls for the fireplace through our alarm.com app. Big thanks to Richard and Jacob. Great costumer service all around.

Nothing to say. Stopped by the office to discuss my project. No one was there to start a dialogue…read more Not the best way to gain business. Ultimately went with a competitor on my $40k project. Did they miss this one. Wow

Don't waste your time with them. Our home has future home products that are now 18 years old. I was…read morewilling to go to them although pricy, I wanted to go with them because they are the initial installers and I was hoping they could update my system to todays technology and that they'd do a good job assuming this is what they do all day long! But after multiple attempts to have them come out and give me a quote I did not hear back. It's clear they don't want to help out old customers and they're only in it for a one time job. Better off going else where like I did to get the job done.

All they want is your money they do not care about the services they provide or the quality of…read moretheir work

This company has been trouble for years, and now we are on the cusp of going with Comcast, despite…read moreour immense and intense dislike of that company. We feel stuck between the least trouble of two evils. Not the lesser of two evils--just the one that is the least hassle. When we moved into our house, we thought we would be happy with a local company that seemed to be pretty sophisticated for our home security. We like to support local businesses. But then our system started having trouble. And every time we had problems, it was a hassle to get somebody out for service. These people do not know how to provide service and support. It turned out that our system needed to be upgraded because apparently they did not install one with a sufficient wireless range for the size of our house. Or at least that is what the service guy said when they finally diagnosed the problem--the next time somebody came out, they denied that. So that was a few thousand dollars more, and we grumbled, but the system was working again, at least. Then a few years ago we wanted to add a video system. That was a hassle, just trying to get somebody to contact us to sell us more stuff. They had a sales guy who apparently had not figured out how to respond to email. Eventually, after several attempts, we managed to get through, and got some guys out to show us a FLIR system and get it installed. That was another few thousand dollars. Almost immediately, the video system had problems. It was not picking up motion as it was supposed to do, and we were not getting push notifications to our phones. As well, for whatever reason, the feature on the system that allows it to connect periodically to a clock server to reset its clock does not work, so we have a system with a clock that runs fast and frequently has to be manually reset. And, again, getting people out for service has been a hassle. Now, a couple weeks ago, our system just stopped sending motion notifications altogether. So my wife called to get somebody out. Nobody was available that day, so she set an appointment for 8:00 this morning. Nobody showed. Around 9:00, she called to find out what was going on. They first acted like they had nothing, but then said something about (inexplicably) having two different appointment systems (why?!), and told us that the person scheduled for our house in Fresno was on his way to Visalia and would not be available until this afternoon! That just about did it for us, because we had taken the day off to handle a variety of service matters, and did not appreciate this level of disrespect for our time. I let loose and laid into them on the phone for this nonsense. A little while later, they called back and said they would be able to "move some things around" and send a technician this morning. But then the lady on the phone wanted to know what I meant when earlier I had said they had been nothing but trouble. So I recounted the long story of irritation. She repeated that someone would be coming out. He did come, but then he was not able to do anything, and said it was a problem with the FLIR system. So now FLIR is supposed to be working on the matter from their end. I understand that kind of problem, and I would have expected FLIR to be better than that, but Sebastian is selling FLIR stuff, and we spent a lot of money on it, so I would hope that Sebastian is fighting hard with FLIR to ensure that their customers are not stuck with these downstream problems. I have not much faith that they are. The really frustrating thing is that we have spent so much money on equipment, and I worry that finding another company, like Comcast, to provide better service, will result in our needing to spend thousands of dollars more in different equipment. So we feel a little stuck, and very unhappy. Update: It has been over a week since we heard from Sebastian about the matter with the FLIR system. It still does not work. When we had the FLIR system installed, I asked what the subscription cost would be for the push notifications. The installer said there was no subscription cost. That surprised me, but okay. I thought that Sebastian would be (or want to be) reputable enough that they would not be selling a junk system with no support, and I thought FLIR was a good enough company that this would not be problem. "Maybe they make their money on the hardware," I said to myself. Apparently not. The push notifications have now been non-functional for over a month, and Sebastian has been non-responsive for over a week. I would give them zero stars, if I could. Further update: On top of all that, this company had the gall to send us a bill for this--just to try and make the system they sold us do what they represented it would do.

Rob of Air-Tech recently installed our Nest Hello doorbell camera - he is extremely thorough and…read moretakes extra care to ensure the camera is working properly. Rob has great customer service skills and walked my husband and me, both senior citizens, through how to review the 24/7 video and make copies of videos if necessary. Air-Tech is very fortunately to have an installer and/or company representative of Rob's caliber. Rob rocks!

Rob did a wonderful job! He explained the process to me and my options on what he could do and what…read moreneeded to be done. Rob seems to care very much about excellent customer service and I appreciate that! My Nest doorbell came with a generic small sized plate and it wouldn't cover the entire doorbell hole. Good thing Rob came prepared and had bigger plates to cover the previous doorbell hole and turn the camera a few degrees to have a better view of who's coming and going. Now with my Nest doorbell camera installed, I feel at ease when being at home with a toddler that likes to run to the front door to greet everyone. Thank you again Rob, I'll be sure to request for your services again for other smart home products and installations!

Amplitude Electric: 2025 Mar 26 (5 of 5)…read more We've worked with Trevor Callaham since 2021. Trevor has always been friendly and accommodating. He listens and understands what we are trying to achieve. Over the years he's either worked alone or with his assistant. We find that Trevor works better when on his own. He's an honest person and can be trusted with his expertise. Note: Trevor agreed to have his photo taken and added to my review

I had a great experience with Trevor from Amplitude. He wired an outdoor heater for a sauna in a…read morechallenging location. From start to finish, communication was excellent and he was very response to all questions and requests. He spent a good amount of time to really understand the needs of this particular project to come up with the best approach. He was much more thorough and thoughtful than the other electricians that I spoke with and I felt very confident that he would do a great job, which he did. I recommend without reservation and will use his services next time I need an electrician.

Sent out a cancellation email as we moved and this unprofessional company continued to fraudulently…read morecharge our credit card automatically month after month. Mallory Welch emailed my husband and said that she understood that moving is hectic but that they would not cancel our monthly service because we did not provide the reason for the cancellation! Difficult company to deal with, future clients should avoid them!

WARNING!! ! LINKUS ripped off my mother a senior citizen! She asked for them to set up the ADT…read moresystem in her home and they sold her another security system along the side of it that does not work and she does not know how to operate, or have a computer to get online to operate it, she is too old for this type of technology and the salesman should have known better or done better. They are totally irresponsible and unethical and a woman named Heather who won't give her last name from the company in Fresno CA just wants to argue over the phone and over talk. Beware of LINKUS they will take advantage of you and have no remorse!

Business seems shady. They sold cameras to my elderly parents in early 2021 and installed them…read more Most of the cameras haven't worked since late 2021 even though they are supposedly hardwired into the electrical system and my parents have zero documentation on what kind of cameras they were sold. All they had was the phone number of Jia Wang, the salesperson. (Luckily, they have a separate alarm monitoring system with a million sensors.) Finally, this year, I decided to call and text Jia - no response. When I finally got a hold of her, she was rude on the phone and told me that the business had shut down. I asked if she could at least tell me the name of the business - maybe it would help me search through my parents records again. When she finally told me the name, I did some digging (and found one invoice for over 1k) and it turns out they are still open but have stopped doing cameras. And she still works there. When I called the main office, they still had no records and no one could help me figure out what they had sold. I docked a star for the cameras going bad so quickly (and having no model number on them), one star for Jia's non-responsiveness, one star for the lack of record keeping and sharing, and one star for misleading me into thinking the business had closed. I will say that the receptionist seemed very nice and tried to help and deserves a better work environment.

From the owner: Professional Solutions Makes Your Life Securer and Easier.read more