Me and my wife took our girls to Dr Dell today and He was very good and patient with my girls I…read morewould recommend them to anyone who needs to get their eyes checked out they went up and beyond what most other places would have done very nice and friendly

Dr. Dell has been my optometrist for 5 years now. I always get great treatment and fair prices and…read moretheir service is always wonderful.

Dr Quackenbush and his staff give a comprehensive exam. My husband and I moved to Chattanooga 3…read moreyears ago and are extremely pleased. He is following me currently post cataract surgery.

Staff was super friendly and efficient throughout my entire visit! Would highly recommend for…read moreoptical needs and am planning to return.

This optometrist doesn't work there anymore. It is now called sight eyecare…read more Myself, my husband and my grandson all ordered glasses from this business. It took 6 weeks for mine to come in and then they were the wrong prescription so I told them I just wanted my money back so they reimbursed my money. My husbands glasses have small tunnels where he can actually see in the center of his lenses and all the surrounding lenses he can't see through. My grandson just got new glasses from another optometrist and after checking and rechecking the glasses he got from sight eyecare, the optometrist said the prescription wasn't even his prescription and he can't even imagine how my grandson could see through them. He couldn't and hardly wore them and when he tried to wear them they gave him a really bad headache.

I've been to a few different eye doctors and Dr. Goldston is the most thorough. He takes his time…read moreto make sure he's prescribing the best fitting contacts and exactly the right prescription. Recommend him to anyone needing an eye exam or any eye issue checked out.

The Doctor was awesome but the receptionist told me she was taking my co pay. When I received the…read morebill, it was not on there. I called and she told me that although she said it was the co pay it was for a service that they charge the patient but do not mention it to insurance because they do not pay for that service. I called and she admitted but offered no apology and said they did not have to tell their clients about the extra charge. I told her she should have told me it was not a co pay but a charge for a service. I was also billed for the service but the co pay is all I would have to pay. I feel very wronged. I had my insurance call and she told her the same thing: they do not have to tell the client about the extra charge and she said she never called it a co pay. Beware of extra charges and not being told!

Chattanooga Vision is great! The young lady optician helped me with suggestions that were what I…read moreneeded. She is knowledgeable and professional. My glasses came back and some of the best I've ever owned. Polite. Prompt. Professional. Great group of people. MLM

Dr. Bonner sometimes loses points in the touchy/feelie reviews. He is not chatty and he won't…read morebecome your best friend. But his staff gives all that in spade: humanity, administrative efficiency, and professionalism. What Dr. Bonner provides is the total mastery to give you the eye outcomes you've been promised. He is 110% good at what he does, including all aspects of surgery and deep knowledge of optics physics--enough to direct the degrees of angle the laser should make. He performed my cataract lens replacement and astigmatism correction in only about 10-15 minutes each time and I couldn't be happier w the results. One patient made an outcomes complaint a long time ago but I think it was because she didn't follow their advice on an astigmatism procedure. Would recommend 110%.

Be careful when you set up an appointment. There's a very good chance you will not see a doctor in…read moreperson. You may be treated by a technician and see a doctor only virtually.

My glasses were ordered on Thursday, we were told they could be ready in one hour. After payment…read morewas made we were informed it would be the following day instead. Because the optician was putting away stock boxes, he wouldn't be making glasses. We live almost 3 hours away & were told that we would receive a text Friday when they are done. No text came. Called twice Saturday prior to travel to ensure my glasses were ready. Arrived & were told that they had broken a pair! No call or text with that information. We won't be back & took a refund. Absolutely ridiculous! Horrible customer care!

Spent over an hour in the store with an appointment for them to fix my prescription that they got…read morewrong. Lady checking us out answered the phone In the middle of helping me then complained about the person on the phone.

The best experience I have had at an eye center!…read more The people were all fabulous, they had everything from my online submissions in order, very easy yet thorough exams, fabulous professionals, and a great selection of affordable eyewear. This place is one of the few to actually be thorough and prepared for their clients. They had all the information I had submitted in advance via their online forms. This is something most places fail at. The people, from start to finish, were absolutely wonderful. They are knowledgeable, professional, kind, and fun (yes, fun!) to visit with. They make sure all your questions are answered and you leave happy with every aspect of you visit. In addition to the wonderful people, there is also their wide variety of glasses to choose from. I was able to select three pairs of glasses--two of which were designer--with an array of lenses features (blue light, scratch guard, etc) for under $650 without vision insurance. This is great considering the last pair (just one pair) of designer glasses I had purchased elsewhere were over $550 and had issues. The location is clean, pleasant, and easily accessible. This is definitely a location I felt very comfortable visiting. I have walked into other locations and not gotten the most welcoming feeling but the Hixson location is a rather different story altogether. Definitely my new go-to place and location for all my glasses and contacts.

Dr Rhodes is the BEST doctor to have examined by eyes, and I adore his staff! Everyone at Hixson…read moreEye Care is pleasant, professional, and proficient at what they do.

The dr was great. The person who checked me in and made me get authorization for the visit was the…read morerudest person I ever have had the privilege to meet. She padded my order with options (all the options) I did not need or want without my knowledge or consent. I figured out the transition thing by accident. I asked "transition glasses? Like they are sunglasses outside and change back to regular glasses inside?" I only realized it because the dude helping a young couple described transition lenses and I asked for a certain type of lens right before that and the woman who was making my order told me I couldn't have transition glasses with that request. I don't know why, but I was thinking she meant the bifocals. That "catch" brought down my cost from around $1,000 dollars to about $450. When I got home and saw my receipt, I realized there were so many more things added to my order that I couldn't and wouldn't have allowed. I will NEVER GO BACK! Not even for adjustments. The same person who was rude in the first visit was the same individual who "helped" me when I picked up my order. I asked her to tighten up one pair of glasses and she looked at me like I was REALLY putting her out. She did warm and bend them and didn't care if they fit or not. I just left. 100% would NOT recommend! It's too bad too for them. Both my mother in law and father in law are due for new glasses and the insurance has changed. So, they could have been customers. I will be searching for a better option for them. They are 91 & 86 years old. My mother in law took out her tablet and checked the on-line reviews AFTER I went there. And she said that the reviews were horrendous. My husband went there first. It's why I went there. He is neurodivergent; so, he isn't always aware of how he is being treated by others. And he doesn't care. I have raised neurodivergent children and my husband and I have been married for almost 31 years. I wanted to give the staff grace. I did. She's not neurodivergent, she's just rude and/or hates her job. While I was looking for my frames, the male front desk worker read a review out loud. Everyone without hearing issues could clearly hear the review. It was so bad that I should have run out of the store and gotten my glasses elsewhere. Please don't go there. And read the reviews of other providers. They seem to be accurate in this case.

Made an appointment online a few hours beforehand, arrived early, was seen early, was out within an…read morehour. Staff were respectful and kind overall, and friendly to me as an LGBTQ patron. I had one eye that was very reactive (blinking) during the tests and contact fitting, and staff allowed me plenty of time to adjust and retry. Selection of frames was good. Haven't gotten my new glasses yet, but felt as if the reviews on here were negative compared to the treatment I received. Fair warning, getting into the parking lot is a pain, but that's more the fault of the state route.