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Burlington, NJ

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Complete Care

1.4 (9 reviews)
Open • Open 24 hours

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Chandler Hall Health Services - Studio Apartment

Chandler Hall Health Services

3.6(5 reviews)
12.9 mi

AFTER MY SISTER HAS BEEN AT CHANDLER HOSPICE I'D LIKE TO UPDATE. MY ORIGINALLY "MIXED" REVIEW…read more My sister was admitted to the hospice facility last week and was very happy with the accommodations and the staff. Physically, the facility is beautiful, clean, and roomy. There are outside patios, bird feeders, nice views from patients' The food is delicious. It is quiet, and quite homey. The staff and volunteers have been wonderful, professional, helpful, and eager to get the patient exactly what she needs 24/7 In particular we have been impressed with my sisters nurse, Susan, who is the consummate professional. She is compassionate and one of those rare professionals who is a good listener. "Being heard" is the greatest gift one can give to a hospice patient. I don't know all the names of other staff, but everyone I have met has been compassionate, helpful, patient, and kind. If you or a loved one seek Hospice Care, Chandler Hall is first rate. My sister loves and trusts her physician.

The care staff was good. However, the administrator of Chandler Hall allowed my mother-in-law who…read morehas dementia to return home to an apartment to live by herself. This was after my sister-in-law committed Medicaid fraud using my mother-in-law's money for her own purposes. Chandler Hall knew about this and did nothing and still released her to an unsafe environment. The Bucks County office of aging was contacted about this. They did nothing.

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Chandler Hall Health Services - Memory Care Private suite

Memory Care Private suite

Chandler Hall Health Services - Corner unit with updated kitchen

Corner unit with updated kitchen

Chandler Hall Health Services - Sign

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Somerton Nursing and Rehabilitation - Helen Dever

Somerton Nursing and Rehabilitation

1.2(11 reviews)
10.3 mi•Somerton

Somerton Center has been taking care of my friend with state IV cancer. One morning before I came…read morein she had trouble getting a cough out, got lots of saliva couldn't talk or eat. She was put on a machine before I came in. By the time the hospice nurse came in an hour or two later, she started to talk. By dinner, she was able to eat and drink. On another occasion, my friend was breathing funny. The nurse put her on oxygen for a day or two. She got better. As it is, my friend is up and down. Although she's being cared for, the politics and the spin (half truths, distortions) and the politics are a problem. Yesterday I got upset when I was feeding my friend, who usually eats in drips and drabs. Her roommate, who takes forever to get by, keeps going in and out, and I had to move the Jerry Chair in the middle of feeding. More than one staff member brusquely told me "she can go in as many times as she wants." T.hey didn't seem to want to hear my side of it. When I complained about the roommate incessantly calling for people as they were her personal servants, she said "that's your opinion." Although earlier she said she'd talk to the roommate about it, which I believe is just lip service. The supervisor kicked me out and almost exploded when I mentioned there's a problem integrating people with mental problems with the rest who are relatively normal. Just before I left, she rattled off something about patients with serious problems, but she cannot divulge it. So she seemed to admit my charge but blew it off. Also, as the supervisor walked me out, a gang of staff members started following me. I asked what that was all about - that it was like Nazi's ushering me out. She curtly said that that was inappropriate, but then gave me some story I doubt about everyone going to the Red Room. Another problem is the lack of facilities. There is one, one-at-a-time public bathroom for visitors. The bathroom in the room is shared with another room. It's used not just by patients but by aides, etc., to go in and out for water, etc.

My brother Mitchell was here, and I must say there were a couple of the nurses that were good. My…read morebrother passed on March 25th, 2026. Joe the manager and his staffed would call me numerous times when they needed information. Upon my brother's death you would think they cared enough to reach out and give their condolences. Nope haven't heard from them at all. I wouldn't refer anyone to this facility because it starts from the top if the top don't care the staff won't.

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Somerton Nursing and Rehabilitation - This is Helen j Dever my mother she was a great mother she got sick because you guys refuse to take her to the doctors or the hospital

This is Helen j Dever my mother she was a great mother she got sick because you guys refuse to take her to the doctors or the hospital

Somerton Nursing and Rehabilitation - This is my lovely mom

This is my lovely mom

Somerton Nursing and Rehabilitation - Helen dever

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Helen dever

Laurel Brook Rehabilitation & Healthcare Center

Laurel Brook Rehabilitation & Healthcare Center

1.9(31 reviews)
10.8 mi

Recently had a loved one here and we had a great experience. Facility is always clean, staff was…read morefriendly and leadership was always attentive to our needs and concerns.

A SH!T HOLE FROM H*LL This place needs to be shut down…read moreimmediately. Do not EVER send anyone here! The staff is completely ignorant, belligerent, inept, careless, and downright malicious. My medication was administered wrong nearly every single day, the PT and OT was virtually nonexistent, the aids are the scum and scourge of the earth, the nurse manager LIED to me in what became an actual argument about x rays my doctor needed, and whether or not I should have had the foley that was a medical necessity. The food did not meet my dietary requirements one single day, and was otherwise uncooked, soggy, cold, and inedible. Elderly patients are left to sit in the filth and scream and cry all day and night, for help that never comes. Aids are supposed to be trained to know how to help a non-weightbearing patient from bed to commode and back, but not only are they completely inept, they are belligerent and unwilling. Worse still, patients are left to wait 30-45 minutes for anyone at all after ringing the call bell, then whoever comes in, stays only a few seconds, then leaves the room. One nurse was more concerned about going to wawa, than getting my medication. I had to sit in my urine after a bladder spasm, for TWO HOURS because the aids were watching a football game, and one wanted to go on break. Then I was yelled at for asking for help again. On another occasion, an aid named Shmeeka,hooked my foley catheter to the statlock on my leg wrong, then screamed in my face when I told her it was incorrect. Another time, after she hurriedly put me back on the bed after using the commode, she left me with the tube wrapped around my other leg, and hooked the bag to the opposite side of the bed, causing it to pull excruciatingly. She was also completely unwilling to empty the bag until it was completely full, which does not allow drainage, causes very painful bladder spasms, and causes UTI. Of the two months I spent there, my foley was only flushed twice. One aid named Mica and whoever was helping her, mocked and belittled me while helping me use the bedpan, then when I spoke up for myself, they left me trying to balance on it, with stool inside. After that, she no longer helped me get washed up, and my mother had to come and take over. Every single night, ALL night long, the staff is out in the hallway talking at a sonic boom, laughing, and watching TV at an ear bleed level. After suffering a traumatic rape as a teenager, I made the staff aware th a t I did not want men in my room alone with me. This was continuously disregarded, and one of the male nurses I was assigned, named Faith, came in my l room not long after me asking him to leave, and asked if I wanted my suppository. I was confused and told him I don't take any. He insisted, I said no. He said he was going to check, came back, and insisted again. I said no, and had to spend the rest of my time there with a PTSD I hadn't had in years.Not only was it highly suspicious that he wanted to give me a suppository I do not take, but the mere idea of a man doing this to a woman, a woman who had to repeatedly explain the private and traumatic reason I did not want to be alone with men in my room, is not only malpractice, it's disgusting, intentionally damaging, dangerous, inexcusable, and a VIOLATION of patient rights. On addition to all of this, the PT manager wasted half an hour of the very little time and opportunity I had to recieve PT, with unsafe, ignorant, and illogical demands that showed she knows absolutely nothing about patient safety or physical therapy at all. Another PT staffer named Amy did the same, and repeatedly made very insulting comments about me in front of everyone in the gym, then accused me of lying about it two days later. The OT therapist repeatedly told me to get into the wheelchair or commode on the left side of the bed, the side I am disabled on, and have very little mobility, even though she was told by her boss to help me transfer on the right side of the bed. My time here was a clusterf@ck of personal violation, gaslighting, unhealthy, extremely painful, unsafe, unsanitary, mentally, emotionally, and physically traumatic conditions I repeat, this place is a SH!T HOLE OF EPIC PROPORTIONS. Do NOT PLACE ANYONE IN THIS GODFORSAKEN MONEY-GRABBING, DISGUSTING, POS, H£LL PIT.

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Laurel Brook Rehabilitation & Healthcare Center - This was the menu when I asked what was on my Dad's plate. Sounds pretty good.

This was the menu when I asked what was on my Dad's plate. Sounds pretty good.

Laurel Brook Rehabilitation & Healthcare Center - They don't even replace trash cans. This was in my Dad's room.

They don't even replace trash cans. This was in my Dad's room.

Laurel Brook Rehabilitation & Healthcare Center

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Complete Care - skillednursing - Updated October 2026

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