Did half the job, only showed up when I texted him asking when he would be by, once when he did…read moreshow up he brought the wrong materials. Promised to finish the job within a week, its been over a month and he no longer returns communications. I paid half up front and gave him additional funds (stupidly) after that point. I now have to go to small claims court to get it back. Do not do business with this 'company'

They took great pride in the work and the fence looks amazing! Great pricing. Didn't take them long…read moreat all to get the job completed. Russell took time and answered all my questions. Would definitely recommend them! Thank you!

Fence Installation was quick, great quality and inexpensive. After they came out to measure the…read moreyard, we agreed on the quote and a couple days later my entire fence was done. Best price in all of Des Moines Metro. They are also a local company and I would recommend them to anyone.

Needed fence repair, Marty viewed and quoted the project within 48 hours and was able to schedule…read morethe job the same week. The project was completed the same day and with quality materials and craftsmanship. The price was fair, only accepts cash or checks.

As some of you read before that I was scammed by Russell Beck owner of family fence llc. He took…read more$850 and never showed up to do the work. He asked me to remove the post and he would have me the money before this week. Well so much for me being nice because he has just ignored me and I have never seen a penny back. I never thought of checking BBB as this is a habit if scamming people. I will be contacting the police if I do not have the money by tomorrow. Please get the word out so he never has the option of scamming another person.

The service was good. Had a problem but was quick to fix it. felt like I the price was fair.read more

Josh did a great job at a great price. He listened to my requirements and went above expectations…read moreto complete the work in the specified time frame. I definitely recommend him for your home improvement projects.

From the owner: Better Built Home Solutions is the premier choice for exterior renovations in Des Moines, Iowa…read more Specializing in deck and fence installations, our team of skilled carpenters is dedicated to delivering exceptional craftsmanship and customer satisfaction. We pride ourselves on understanding your unique vision and offering expert advice to bring your outdoor living space to life. With a keen attention to detail and a commitment to quality, we ensure every project is completed to the highest standard. Trust Better Built Home Solutions for reliable, top-quality exterior renovations that you’ll enjoy for years to come.

Thunder Fence (James Walker) is amazing - he just completed a very challenging fence project for me…read more- the workmanship was excellent, 100% reliable and rates were very reasonable. This is the second major fence project James has done for me...both experience were fantastic. HIGHEST RECOMMENDATION!!

They were quick, professional, and affordable. The owner James showed us the different options that…read morewere available and was very knowledgeable. Not only that but the fence was up in no time with out sparing the details. I am very pleased and now my dogs can run free!

DO NOT USE THIS COMPANY!…read more We were treated with pure disregard and disrespect after they installed a fence on an adjacent property that encroaches our property. The result is shotty and cobbled-together! The fence wraps around a tree that crosses the property line-- they did NOT think to re-consider post placement and when challenged said the solution to meet building code was to "cut" a portion of the new fence off of our property. We've arrived at another solution far from reasonable, but have NEVER dealt with such uncaring people and poor workmanship! The Office Manager was extremely RUDE...total disregard!

Exceptional from estimate to installation. Great company! We're very pleased and highly recommend.read more

We have set up an appointment in August for mid September as this was new construction and we were…read morenot moving in until then. This job has been delayed time and time again. Several excuses.. power wasn't marked, behind due to Derecho and now its Covid's fault. The poles were set last Saturday and we were told 3-5 days from then they would hang the fence and build gates in the mean time. Today, after texting back to Mike asking when he will be here, as it is day 5, we were told it will be next week. I would not suggest EVER using this company.

The company is competitive, honest, courteous, and they follow through with their word. We were…read moreimpressed with the communication, updates, and honesty of the company. They did a great job and were very courteous throughout the entire process. Thank you!

Work was excellent. My project had a little complexity. Scott worked with me, listened, helped…read morenavigate the unexpected, and completed the job to my satisfaction.

Scott is great to work with and his crew do excellent work. They always pickup and leave our home…read morebetter than when they started. No job is too small.