This fall, we contracted with AJ Constuction to replace our deck with a composite material deck. The project went well until it came time to wrap up the project, and unfinished items. Our two biggest complaints were 1) the contractor has refused to turn over any materials purchase receipts so we have record of the purchase for warranty purposes, and 2) We have an issue with one of the steps that has a saw cut in it that needs to be replaced. The contractor will not return text messages or calls.
Before I would make a final payment to this contractor, I would make sure everything is totally complete, and you have all the paperwork to support the project. Our mistake was to give him a check late in the day of his final day on site, without having the ability to take a good long look at everything in the light of day. At that time he also promised to deliver the necessary paperwork, and to drop off leftover materials for use to make minor changes ourselves.
Do not make a final payment to this person, until everything is complete.
Dan Wickett read more