had a rattling sound in the engine wasn't too sure what it was, but they found out the issue right away and they fixed it. They were also fast about it. car drives smooth now. read more

first off, I would like to say that I'm going to respect yelps guidelines, and keep this respectfully honest and detailed. I worked at a bar in Madison and I had a regular who was there every day and didn't miss a beat Rich Harper the owner of autobody shop at 800 Madison Ave. now the owner of Rich Harper's complete auto body of grand Avenue in Granite city. Seemed as if my other regulars did business with him. The first time I use his services was for new tires and to fix a broken door. I have a 2013 Nissan Maxima for new tires doorhandle 900 bucks. Rich Harper was very helpful when offering me to let myself make payments on that $900 Two months of payments I was down to only about $80 and I was in a auto accident immediately I called Rich because he specialized in autobody work. Then I paid Andy's to tow my vehicle June 3, 2022. I then quit my job due to insurance reasons I was to pay for my car out-of-pocket and got a decent job that paid more to help pay for those damages Starting August 20 20 to 2 months after the accident I put a $400 down payment on what Rich had advised would cost me no more than $1500 for the work that needed to be done to my car which included hood fenders, bumper headlights, and the paint to match the current paint on the vehicle Come December 2022 Rich had stated that he needed 300 more dollars and another hundred dollars a week later which brought my total to $1800 and he finalized that I need to make no more payments and also told me it wouldn't be long my car would be finished However a week goes by he stops answering the phone then and then begin to respond telling me my car was almost done. It needed a paint job and that was it then along the lines of I don't have any workers I'm understaffed, but the worker that's working on your cars in the hospital Logically speaking your car will be done March 1. We are rise until April and he says we have your parts now all of them but on several occasions the car was supposedly almost done as he tells me my car is finished I go down he hands me a bill Requesting 500 more dollars and the car is too toned two different colors and he said I needed a new battery first off. Nothing is done as promised why more money do I need to pay when you told me I was done paying and my battery was just fine when I brought the car to you 10 months ago as I sent him a text message letting him know that I didn't understand why I paid 1800 which is more than the actual amount that was said in the beginning with said paint job have no paint job and now I'm requesting 500 more dollars and I was trying to understand how it made sense so he told me he was not giving me my car because he doesn't believe now that I'm going to pay him and then he hid my car for me as we're down there speaking of the amounts owed he think I was fine $400 so I threw my hundred dollars in less than a week later I paid off the amount but I still need a new battery come to find out he interchange my battery for a battery from the junkyard that was spray-painted when my battery that was under the hood of my car was an optimum battery $250 battery, and he even tried to get me to buy a battery through Him he did a sloppy job. They did a sloppy job. There's a lot of stuff not in line he didn't do the paint job I said stole my battery and if you look at other reviews, he must have a thing with stealing peoples batteries because this isn't the first time this issue obviously has happened . read more

Very good shop I worked here for a while the only thing the shops bad for is taking longer than expected the costs are reasonable and the mechanics who work there are great down to earth guys they take good care of the cars there too overall a good local mom and pop shop that's worth supporting even if it's not the fastest place read more

Rich Harpers complete auto and body repair is a complete scam. I am from the Chicagoland area working down there in Woodriver when the transmission started to slip in my 2009 Ford Escape. They quoted me 3 days for a trans rebuild and between $1500-$1700. Rich Harper LIED to me about the price for a rental car. I went to Enterprise Rent A Car and gave them Rich's name after being told by the body shop it would be $25 a day for the rental. Enterprise told me they don't have a deal with him and it $45 a day. Rich Harper also LIED about the estimate. The car cost me $1,880 not the original estimate. Rich Harper also LIED to me about the time to fix the vehicle. It was quoted 3 days. On the 5th day I sat in his shop for 4.5 hours because he told me that the car wasn't going to be done till Monday now. So I sat in his shop till he finished the car. I finally came home Saturday night with my car, when I got up Sunday morning there was transmission fluid on the floor of my garage. In calling Rich he told me I had a warranty with the trans and to have it towed, at my expense, to a place near me to have it fixed. So there is another $105 out of my pocket. The place by me fixed the car. Has yet to be to be paid by Rich Harper for the work. Yesterday a check powertrain light came on. In talking to Rich Harper, he said call the BBB because he has nothing to say to me except it's my car my problem. Rich Harper has now LIED about his warranty that comes with the repair on my car!!! He took advantage of me because I'm from out of town and won't be back down there. Rich Harper is a LIAR!!!!!! read more