Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

I had a broken tailgate glass and asked a couple of quotes on yelp, German from Viper replied very…read morefast and give a very good price, based on the number of the reviews, I scheduled appointment with him. He arrived with his van, did a very professional job, but one of the parts on the truck accidently broken. He assured me that he will take care of it, a couple of days later, he found the parts, drove to my house and get it fixed swiftly, voluntarily gave me some discount. I think that Mr. German is an very professional and honest person, he really cared about the business and clients. Highly recommended.

Jermaine and Juan came over and fixed up the window in no time. Went above and beyond in cleaning…read moreup the mess. Great job, thanks guys!

Very satisfied with both the trip to my office to try to repair the chip (an incredibly reasonable…read more$65) before it starred (Tracey) and the in-shop replacement of the windshield by Walter (insurance deductible only). Discovered in the middle of a snowstorm five days later that my windshield wipers didn't work. I took the car back and it was fixed in FIVE MINUTES! Unfortunately I did have to schedule an appointment but warranty covered the cost.

Mediocre job. Terrible warranty and customer service. I contacted them to replace the windshield in…read moremy 2024 Frontier. They damaged some of the trim and installed the moulding incorrectly. When I called to have them come back to fix it, they sent the same tech who screwed it up in the first place. He said, "that's just how it is, nothing I can do." So, now they won't fix it properly. Stay away from these guys, they will damage your car and not honor their warranty.

I cracked the rear bumper and tail light on my 2015 mini cooper some time ago. I was hesitant to go…read moreanywhere other than the dealership, but of course they quoted me an arm and a leg. I also got quotes from another body shop in the city and the prices weren't any better. I came to FT collision after seeing the amazing reviews and I was quoted at very fair price at a fraction of the cost as the other shops. The paint and body work was done with amazing quality and at a timely matter. My mini looks brand new! Roberto was super sweet, helpful and professional, which is important to me as a young woman. As a bonus, he even gave me a car wash (AND vacuumed and cleaned the interior). I highly recommend FT collision. You won't be disappointed with the quality of work and excellent customer service.

I know it's long but please read don't want this happening to anyone else!!!!!!!…read more Here is my experience with final touch collision I was recommended to them don't get me wrong they have good work but from my experience I wouldn't recommend anyone to go to them I dropped my car off March 12th, 2024 and got a rental the same day the young lady who damaged my car her insurance was paying to get my car fixed and paying for the rental 2 weeks goes by and I decided to call to see were there any updates which was April 5th @ 10:39am and I was told that it was more damage found and it's hard finding parts he called American family the same day and let them know it was more damaged to my car fast forward April 12th American family reached due to me being at work they left a voicemail and stating that they have been trying to get contact with the collision shop about the finding of the additional damage no supplemental was sent and no answer they was unable to extend my rental beyond April 5th because they needed that information they were trying their best to avoid me getting charged for the rental and they were calling me because they couldn't get in contact with the collision shop on April 12th I've called multiple times no answer I had someone to call and finally got a answer and I explained to them what was going on my response was they just spoke to American family not too long ago on April 15th I've called final touch collision I even sent out a text to his personal number left voicemails as well no contact at this point it's April 16th enterprise general manager is calling me telling me to bring the car back I explained to home what was going on I can't get in contact with the shop April 16th come I decided to go to the collision shop around 12:30pm I made it there and his daughter was outside sitting down enjoying the nice weather she began to help me I saw her dad he look in bad shape he had a bruise on his back and a knee brace on I explained to his daughter while he was standing their in pain what was going on and to call American family in front and let them know you'll be sending the supplement over she told them she would send it within 3 hours I told her to send me a confirmation and call me to let me know you sent it no update by 5:06pm I called before they closed and she didn't do what she said she was going to do the 17th came the general manager from enterprise went by the collision shop and he said the owner didn't look in good shape he told me to come back Thursday .... Thursday came and the general manager from enterprise went by just to see that they were closed and still not answering the phone ! I was highly upset and fighting to not give the rental back and not pay out of pocket for it that same day April 18th I found the owner fb page so I tried calling from there and even send a message I also found a few family members with his last name and let them know that I couldn't get in contact with him and my car is at his shop tell him to give me a call with my number April 19th came and I still tried calling no answer so I left work at 10:30am got to the collision shop at 11:04am just to see the gates closed again the guy that opens and closes the gates was there I spoken to him and even explained to him what was going on he even tried calling from his phone no answer so I told him that I was going to file a police report which I did !!! Made it back to work at 1pm at 1:36pm enterprise called me and I immediately said he's not at the shop he responded yes he is and he sent the supplement over you're all good Wednesday April 24th at 5:47pm American Family called and stated that a supplement was sent over but they more documentation and they couldn't get in contact with the collision shop once again now it April 25th I called final touch collision it took many phone calls to get in touch with him however he answered and explained what the last insurance had told me he said he would get it taken care of so I waited a hour no longer because it shouldn't take that long so I called my adjuster to see if the additional documentation was sent over and she stated no so I called final touch collision back and told them it's no way American family is calling me because they can't get in contact with you and it no way enterprise should be calling as well because you're not doing your job on your end he told me to be nice to him I told him not I'm done being nice and he proceeds to ask me did I reach out to his family I stated yes I did because I couldn't get in contact with you he hung up the phone on me !!!! April 26th I personally sent a police officer to the collision shop to tell him to pull my car out so I can get it towed out of there and take it somewhere else the new collision shop wanted pictures of what the car look like at the moment before taking it I called and asked can the pictures be sent he told me no he's not doing it which was fine at that point because I no longer wanted any services

I cannot say enough good things about Reem and his team. Everyone here was such a pleasure to work…read morewith and really made me feel valued as a customer. Reem, the owner, did a great job of explaining the pros and cons to everything and helped me feel like my car was in good hands. The work they did was excellent and I was very satisfied with how my car turned out! If I ever need any other repair or maintenance​ work done, I would go back to Collision Experts. Thank you for providing quality, personable and professional service!

Can't recommend Reem and his team enough! The extra care he took to ensure my car looked good as…read morenew is above and beyond what I expected, especially during a pandemic. Not only did he repair the damage that needed to be initially fixed, his team repaired damage that was almost invisible to the naked eye. The attention to detail is impeccable, and I would recommend his service to anyone needing repairs, collision consultation, or touch ups. Beyond impressed and I feel like I'm driving a brand new car!

I contacted A N G to see if they could fix my windshield that was completely cracked. I wasn't…read moreexpecting them to do it so fast. It looks perfect. And for a good price too!! If I could give them more than 5 stars I definitely would. They only took 30mins to take out the old one and put in a new one.

They did an amazing job! Quick, convenient and very reasonably priced…read more They were even able to track down a piece of rear quarter glass for my 2001 Nissan Pathfinder.

I would like to highly recommend EZ Tech Paintless Dent Removal for anyone that needs work on your…read morecar after an accident. Service was truly top notch! Shout out to Steve! They handled everything so well especially dealing with someone else's less than stellar car insurance company. They assured me from the beginning they would deal with the insurance company and they did! My car looks brand new! Thank you!

Visited EZ Tech Glen Ellyn for an estimate on a repair and the manager Steven Sorensen was…read morefantastic, very professional and superior customer services. I very highly recommend EZ Tech and especially Steven.

Had tinting done on Audi A5. Looks fantastic. Shop is nice, staff is helpful, and work was done…read morequickly as promised.

Got windshield replacement and everything was well. Price was unbeatable and work was sufficient…read more Employees were accommodating, we had an issue based off car being convertible instead of coupe like we discussed but worked it out. Hated my cracked windshield