Every time I come to this location, I understand why they are rated a top shop! They work quickly…read moreand efficiently. I would say on a day where you can pull right in you can expect to only be there about 15-20 for an oil change. I have never had an employee that wasn't friendly or knew what they were talking about.

For the one who thinks that valvoline is a good company i will not use or recomend thios location…read moreor any other location as i have gone to this location to get a oil change very bad decisions on 7/20/2025 i have gone to a other oil chage no names and i was ask who have done my oil chage i did told them was valvoline done the job to found out they "* DRAIN PLUG WAS CROSS THREADED FROM PREVIOUS PLACE THE OIL WAS CHANGED, THERE ARE BARELY ANY THREADS LEFT IN THE OIL PAN i have file a claim with the company and with in 2 mis they say sorry your claim is deline for unknow reson the staff from this location is not very nice they are rude as fuck with the most hate full to you i will not use this company at all im in the process to take this to court to make them pay for the damages they have done now it time to stand in the frion todf there shop to hold up a sign to lety other know hwta kind of comy they are POS

My husband took our vehicle to get a tire repaired. He had an appointment. The dude working there…read morewas on the phone for well over 10 minutes and never acknowledged my husband, who has knee issues. My husband left and Firestone treated him much better. Stay away from Express Tire at 200 SW Greenwich Dr in Lee's Summit. They are horrible.

Came into have a flat repaired. They were thorough and resolved the issue. The waiting room is…read moreclean and the employees are professional and nice.

WARNING!!!! Do not go there. They aired up my tires and loosen my valve core while i was there for…read morean oil change. The tire lost all air and it ruined my tire. The manager ERIC refused to take responsibility for there actions. They also changed my air filter and unplugged something in the process. My engine light came on, my fan wouldn't go off and cruise control wouldn't work. I had to take it back and they had to plug it back in.

Idiocracy runs this facility. They stripped my mom's drain bolt. I put an oversized in and told her…read morethey need to replace her pan. So I had a fresh oil change when I did that. Well all they did was the exact thing I did and trashed a good oil change but this one was on the house! So another temporary bandage and waisted my better oil! Just don't go here and find someone who will guarantee their work!

Amazing costumer service! Thank you for clearing the nest and dealing with my difficult air filter!…read moreFirst time visit and will return! Thank you!!!

The people here were very helpful. They put on some windshield wipers I had for nothing and they…read moregave me a good deal on an air filter which really needed replacing. The only problem is it is a little pricey, but if you go online, you can find a coupon. I recommend it. They do need to, however, find out how to reset an oil change in a Honda hybrid.

I've been going to this location for my oil change for about 3 years. It's my favorite, the staff…read moreare always very friendly and efficient. They are real with me and don't push expensive products/services on me. Love yall

This place broke my daughter's oil pan. When they found the damage at the dealership, Valvoline…read morerefused to take her calls. It is the only place she has gone in the last two years for oil change . General Manager has so far refused her calls. I would stay away from this location

Very friendly crew. I was happy with the service I received…read more It wasn't any cheaper (maybe even higher) that going to the dealer; however, it was faster by probably more than an hour and I like staying in the car. When it was time for someone to have to go in the downstairs bay, one person asked "who's going downstairs" or something like that and all of the employees just stood there like "NOT ME", which was a little awkward for them to finally have to make one of them go. Maybe they need a little rotation or something to leave out the awkward pause of "not my job" in front of customers. A few days after my oil change, I started getting an "Oil Change Reminder" light. I was able to Google how to turn it off, but I feel like that's something they should do for you while you're there.

I over heard the manager on duty talking to one of the technicians as if they were a toddler. The…read moretechnician was great and helping me with everything I needed, but the manager embarrassed the technician by belittling him in front of the customers. I think their name started with a V

Yes I recommend this business and you guys really can't help if a car can pull up in the front of…read moremy house lol but I really appreciate you guys for trying to help me much love and respect see you guys soon

From the owner: Need repairs but don't feel like paying dealer prices? Look no further…read more JSR Automotive offer a range of services including but not limited to Oil changes Brake jobs Tune ups Suspension work Sway bars End links Tie rods Control arms Driveshafts Quibos Center support bearing Oil pan gasket Valve cover and gasket Crank case vent systems Cooling systems Transmission flush Axles Vacuum leaks Rough idles No crank no start diagnostics Crank no start diagnostics Over heating diagnostics We offer detailing services and engine detailing services

The staff is super friendly there. They get u in and out in a timely manner and always do a great…read morejob. Best part is you don't have to get out of your car!

I called because I had a blinker light out and the mgr was so helpful and told me come on in! The…read moremgr Lloyd was so helpful he did it himself. Derrick handled topping me off with fluids and guided me in the stall I'm a bit chicken and he made me feel confident! I will be back to this location for my next oil change.

Best case: inconsistent techs. Worst case: lazy and…read moreindifferent techs. After discovering the mess they made of my truck (leaving oil all over the hood), I got the added reward of discovering they didn't bother ensuring they cleaned up the oil they had apparently spilled all over my skid plate. I went back to make sure it wasn't an actual leak, no leak but no offer of a refund. Just a bogus claim that someone would be out to clean my driveway. Spoiler; no one called or came by so I'm out the cost of the oil change and paying someone to come power wash this stain off my driveway.

Sometimes I understand why some businesses are closed on Sundays…read more Sometimes you might just be in a crunch and get called in urgently for work and have to travel far. Valvoline is always open on Sundays. I'm so grateful. Their goal is to do 15 minutes a car. Based on my experience I saw some cars less than 15 minutes. And some Cars over 15 minutes. I was less than 15 :) Whether if it's less than 15 or not it doesn't matter to me what matters is they have good customer service and we get to wait in our car while our car is being serviced. I'm back today because I didn't think I need wiper blades. And it's raining like crazy today. Again I'm in my car and they're putting on my new wiper blades. Thanks Valvoline Team!!

I brought my Hyundai in to this shop after my car began stalling and showing multiple engine codes…read more From the start, everything was running smoothly. What I was told would be two day repair for my timing chain turned into a month-long experience with my car sitting in the shop. Communication was inconsistent at times, and I often felt in the dark about what was really happening. The shop initially quoted me around $2,600, then revised it to $4100 and offered a $800 discount. The total ended up at $3,908. During the repair, I was told that my dowel pin had broken in the camshaft, which required additional work. I receive a text message saying my car was ready for pickup. I came paid my balance in full. Less than a hundred feet of leaving out the parking lot my check engine light was back on and problem still existed. Im thankful I caught it in time because it was a Friday and they are closed on weekends. So it would have been my word against there's when it came time with correcting the problem. When I arrived for pickup today, the shop stated they waived an additional $800 fee for a solenoid recalibration/replacement that was directly related to the timing chain work they had just performed. I feel strongly that this should have been included in the original service and not presented as an "extra" charge after I had already paid. To their credit, I really appreciated the friendliness of the two administrative assistants, who went above and beyond to help me. They provided me with a shuttle ride home when I dropped off my car, even paid for me an Uber to pick up the loaner vehicle, and made sure I had a loaner car for the month while mine was being repaired. Those accommodations meant a lot during a very long process. The shop also test drove my car for 40+ minutes before releasing it, and the check engine light has not come back on yet. I appreciate that they ultimately covered the $800 charge, but overall the experience left me questioning trust, timelines, and transparency. If you use this shop, know that while they will work with you and provide support, you'll need to ask a lot of questions, push back on extra fees, and keep good records. The repair seems to be holding for now, but the process was much more difficult and drawn out than it should have been.

They quoted me $22,000 on my VW Tiguan. Another shop fixed my car for 3K..... Mind you they didn't…read morewant to even open up the hood of my vehicle charging 156.00 for a computer test that auto zone runs for free!! I ended up getting everything taken care of for less than 3k ELSEWHERE! If you have a foreign car just go elsewhere where because in their words "there's no point in breaking down your engine to identify the issue we're just gonna replace it all." The absolute worst place in all of Kansas City to get an estimate/quote or any work done at all whatsoever! I had my vehicle moved the same day it was dropped off, there's no way any of these other 735 comments are serious as EVERYone I know has had the same dealings with this place - and they emailed and sent a letter requesting I post this so here it is! Dog crap of a service ship plain and simple!!!!!