Every time I come to this location, I understand why they are rated a top shop! They work quickly…read moreand efficiently. I would say on a day where you can pull right in you can expect to only be there about 15-20 for an oil change. I have never had an employee that wasn't friendly or knew what they were talking about.

For the one who thinks that valvoline is a good company i will not use or recomend thios location…read moreor any other location as i have gone to this location to get a oil change very bad decisions on 7/20/2025 i have gone to a other oil chage no names and i was ask who have done my oil chage i did told them was valvoline done the job to found out they "* DRAIN PLUG WAS CROSS THREADED FROM PREVIOUS PLACE THE OIL WAS CHANGED, THERE ARE BARELY ANY THREADS LEFT IN THE OIL PAN i have file a claim with the company and with in 2 mis they say sorry your claim is deline for unknow reson the staff from this location is not very nice they are rude as fuck with the most hate full to you i will not use this company at all im in the process to take this to court to make them pay for the damages they have done now it time to stand in the frion todf there shop to hold up a sign to lety other know hwta kind of comy they are POS

Came into have a flat repaired. They were thorough and resolved the issue. The waiting room is…read moreclean and the employees are professional and nice.

Went in for an oil change and a new battery. 389$ later. My battery died while I was there so I…read morehad no choice to buy one. 252$ battery. Looked up the same battery at other places and it was $110 cheaper. I would not recommend this place and will be telling all I know not to go there.

WARNING!!!! Do not go there. They aired up my tires and loosen my valve core while i was there for…read morean oil change. The tire lost all air and it ruined my tire. The manager ERIC refused to take responsibility for there actions. They also changed my air filter and unplugged something in the process. My engine light came on, my fan wouldn't go off and cruise control wouldn't work. I had to take it back and they had to plug it back in.

Idiocracy runs this facility. They stripped my mom's drain bolt. I put an oversized in and told her…read morethey need to replace her pan. So I had a fresh oil change when I did that. Well all they did was the exact thing I did and trashed a good oil change but this one was on the house! So another temporary bandage and waisted my better oil! Just don't go here and find someone who will guarantee their work!

The people here were very helpful. They put on some windshield wipers I had for nothing and they…read moregave me a good deal on an air filter which really needed replacing. The only problem is it is a little pricey, but if you go online, you can find a coupon. I recommend it. They do need to, however, find out how to reset an oil change in a Honda hybrid.

my car was ready for a oil change, and I live about an hour from any station. I normally go to…read moreValvoline, but they were packed so I thought I'll try this five worst experience ever. I had my year-old mother with me was ungodly hot. I seen they had one bay open. They told me to come on in and then they told me to shut it off. There was another car in the other bay that has something with the tire and three people would stood with their backs to us for over 20 minutes. I finally said something to the girl, and I said are you gonna help us and she said in a little bit. I said well you're s standing in with your backs to us and just talking to this woman and it's 100° in my mom's in the car we left horrible experience

I've been going to this location for my oil change for about 3 years. It's my favorite, the staff…read moreare always very friendly and efficient. They are real with me and don't push expensive products/services on me. Love yall

Nice and helpful employees and good service! had my oil changed in 15 minutes, it would have taken…read moreme 20 years to figure it out. shout out to Chris too! super friendly and helpful guy:)

Very friendly crew. I was happy with the service I received…read more It wasn't any cheaper (maybe even higher) that going to the dealer; however, it was faster by probably more than an hour and I like staying in the car. When it was time for someone to have to go in the downstairs bay, one person asked "who's going downstairs" or something like that and all of the employees just stood there like "NOT ME", which was a little awkward for them to finally have to make one of them go. Maybe they need a little rotation or something to leave out the awkward pause of "not my job" in front of customers. A few days after my oil change, I started getting an "Oil Change Reminder" light. I was able to Google how to turn it off, but I feel like that's something they should do for you while you're there.

I over heard the manager on duty talking to one of the technicians as if they were a toddler. The…read moretechnician was great and helping me with everything I needed, but the manager embarrassed the technician by belittling him in front of the customers. I think their name started with a V

Yes I recommend this business and you guys really can't help if a car can pull up in the front of…read moremy house lol but I really appreciate you guys for trying to help me much love and respect see you guys soon

From the owner: Need repairs but don't feel like paying dealer prices? Look no further…read more JSR Automotive offer a range of services including but not limited to Oil changes Brake jobs Tune ups Suspension work Sway bars End links Tie rods Control arms Driveshafts Quibos Center support bearing Oil pan gasket Valve cover and gasket Crank case vent systems Cooling systems Transmission flush Axles Vacuum leaks Rough idles No crank no start diagnostics Crank no start diagnostics Over heating diagnostics We offer detailing services and engine detailing services

Valvoline Instant Oil Change in Raytown, MO has got to be one of the worst oil change businesses…read morethat I have ever utilized. They stripped my oil pan and drain plug, and then blatantly lied and said it was this way when I arrived. Yet I did not have any kind of oil leakage prior to them performing my service, nor have I ever had any other business who have changed my oil to identify anything of such. Their faulty service resulted in me losing all the oil that they had just put in, to pour out onto my garage floor. To make matters worse, not only did they get paid for a service that was done faulty, but that poor service also resulted in me having to incur additional expenses to get it resolved. Additionally, they refuse to acknowledge this as being their fault and reimburse me for the additional expenses that I had to incur to get it corrected. I would advise anyone who cares about their vehicle, to not, under any circumstances, utilize Valvoline Instant Oil Change locations, particularly this one located in Raytown, MO. Not only do they have poor customer service for resolving complaints, but its evident that there are employees and/or managers at this location who will blatantly lie to keep from owning up to their faults and failures, with no concern for the customer or their vehicles.

The staff is super friendly there. They get u in and out in a timely manner and always do a great…read morejob. Best part is you don't have to get out of your car!

Daniel was very professional, thorough, and provided great service. Keeps the team in line and is…read morevery caring to each customer. Made a great experience.

Sometimes I understand why some businesses are closed on Sundays…read more Sometimes you might just be in a crunch and get called in urgently for work and have to travel far. Valvoline is always open on Sundays. I'm so grateful. Their goal is to do 15 minutes a car. Based on my experience I saw some cars less than 15 minutes. And some Cars over 15 minutes. I was less than 15 :) Whether if it's less than 15 or not it doesn't matter to me what matters is they have good customer service and we get to wait in our car while our car is being serviced. I'm back today because I didn't think I need wiper blades. And it's raining like crazy today. Again I'm in my car and they're putting on my new wiper blades. Thanks Valvoline Team!!

Can't even get an estimate from this shop, let alone have any work done. Called several times and…read morewas told by Paul and Kathy that they would send an estimated, not a word since. They also don't follow state law on auto inspections and should have their license revoked.

I brought my Hyundai in to this shop after my car began stalling and showing multiple engine codes…read more From the start, everything was running smoothly. What I was told would be two day repair for my timing chain turned into a month-long experience with my car sitting in the shop. Communication was inconsistent at times, and I often felt in the dark about what was really happening. The shop initially quoted me around $2,600, then revised it to $4100 and offered a $800 discount. The total ended up at $3,908. During the repair, I was told that my dowel pin had broken in the camshaft, which required additional work. I receive a text message saying my car was ready for pickup. I came paid my balance in full. Less than a hundred feet of leaving out the parking lot my check engine light was back on and problem still existed. Im thankful I caught it in time because it was a Friday and they are closed on weekends. So it would have been my word against there's when it came time with correcting the problem. When I arrived for pickup today, the shop stated they waived an additional $800 fee for a solenoid recalibration/replacement that was directly related to the timing chain work they had just performed. I feel strongly that this should have been included in the original service and not presented as an "extra" charge after I had already paid. To their credit, I really appreciated the friendliness of the two administrative assistants, who went above and beyond to help me. They provided me with a shuttle ride home when I dropped off my car, even paid for me an Uber to pick up the loaner vehicle, and made sure I had a loaner car for the month while mine was being repaired. Those accommodations meant a lot during a very long process. The shop also test drove my car for 40+ minutes before releasing it, and the check engine light has not come back on yet. I appreciate that they ultimately covered the $800 charge, but overall the experience left me questioning trust, timelines, and transparency. If you use this shop, know that while they will work with you and provide support, you'll need to ask a lot of questions, push back on extra fees, and keep good records. The repair seems to be holding for now, but the process was much more difficult and drawn out than it should have been.