I have no complaints with Henry and his team. He's nice, and I feel like a straight shooter. I…read morehad another company replace my liner this year and had some complications with my light. The liner was replaced and it seemed like they checked out and never did fix the light. Henry stepped in and handled it and did it without complaint. His guy that does my weekly service is friendly and does a good job. Their prices are fair I believe. Would recommend and I will stay with his team as long as I have a pool.

I found Henry and his company on a service provider website and I am so lucky to have found them…read more Previous pool service companies I've used either charged me for every little thing, often charging me for 2 people for 2 hours each for maybe 75 minutes of work, or sent crews who nearly destroyed my equipment from lack of experience. Eastside pools is great. Very competitively priced, completely knowledgeable, will not try to over sell you, will offer you additional services but even if you say no thanks, they'll treat you as if you were their biggest, most important customer. They offer openings, closings, year round service and other services. They can do so much and you can trust them to do the right job at a fair price; something not always seen in NW Arkansas anymore! Before you try someone else, give Henry and Eastside pools a call! Paul Nagel 10/17/16

Seriously....if you need a pool guy...you found him. Due to being jacked around by a previous…read morepool service, my saltwater pool was a black pond of sludge complete with an ecosystem of algae and water bugs...possibly a snake or my own Nessie. Jay could have upsold me into draining and cleaning, but he didn't because he is an honest businessman. In short time and a price point well below the big pool services, my pool is beautiful, blue, and waiting for summer. Not only that but he operated autonomously, but was always willing to teach me. What most call "above and beyond" Jay calls business as usual. I wish more businesses took Jay's approach to customer service. He is the only pool service I will ever use.

I'm a first time pool owner and I really was looking for someone to ensure my pool was closed…read moreproperly for the winter. I especially wanted someone who had the heart of a teacher and was willing to educate me on what he was doing and how best to take care of my pool (I have these dreams of waking up one day with a massive crack down the middle of it or something!) Jay came through in a pinch with not a lot of notice, came and closed my pool, was prompt, reasonably priced, and very professional. I plan to use him again for opening my pool in the spring, and I highly recommend him and Tier One Pools to anyone in NWA looking for a QUALITY pool service experience!

NC pools rocks! No issues and our pool is 20 years old. Anytime we have small issues he comes out…read moreand teaches how to fix it ourself which is handy!

After switching to this company to manage the hot tub at our vacation rental, the difference has…read morebeen incredible. One of the first things we noticed was that guests immediately started mentioning how clean and well-maintained the hot tub was in their 5-star reviews. They truly know what they're doing and take the time to make sure everything is properly balanced, sanitized, and guest-ready before every stay. They're dependable, punctual, and incredibly reliable, which gives us real peace of mind as vacation rental owners. What really sets them apart is that they consistently go above and beyond. They treat our property like it's their own and proactively communicate if they notice anything that needs attention. If you're looking for a pool and spa company that is knowledgeable, professional, and genuinely cares about delivering exceptional service, I highly recommend them. They've been a fantastic partner for our business.

These guys are the best. Very professional and quality people. Had sand filter change and…read moreeverything works as it should.

Our neighborhood pool was suppose to be finished a year ago. We broke ground in the early spring…read moreof 2023 and it still isn't done (May 20 2024). It is a basic size pool. The pavilion that was built almost blew over because it wasn't built properly. They did fix the pavilion, but the fact that it could have really hurt someone is scary. They are not reliable and I would highly suggest finding someone else to work with.

Great swimming pool builder in Northwest Arkansas ! High quality work, and friendly owners.read more

I love this company! They're so reliable and they keep my pool looking great. I really appreciate…read morethe pricing that they clearly explain. I feel confident that if anything breaks, they have the expertise to fix it!

Went in with an idea of what I wanted and was educated into something better and more of what I…read moreneeded. There was no other customer in the store so we had the undivided attention of the manager. No pressure to buy, knowledgeable presentation. Should have the spa delivered within 2 weeks. Can't wait. Very pleased with the whole experience.

Went in to look at some hot tubes. No pressure and super helpful and knowledgeable staff. We…read moreworked with Ryan and had a great experience. They recommended a great electrician to do the wiring and I cannot say enough about Graves Electric. Easy to work thru delivery and set up. We have our water tested each week at no charge. Highly recommend

I use this pool service and I'm so happy with their service The owner is very reliable and so…read moreknowledgeable. I highly recommend them.