Radious Pipe came out to give us an estimate for a handrail for our sinewy stone walkway. They were…read morechallenged by this curve-laden path, but they exceeded our expectations with the design and installation. They did a great job and were good to work with. I would recommend Radius Pipe.

I brrought them a 10' stick of 2-1/2" sched. 40 galvanized rigid pipe, along with a drawing showing…read moretwo bends with exact dimensions and angles and an overall length to cut it to and thread the end. The manager, who took the drawing and nodded knowingly, said they'd probably start on it that day and maybe have it ready tomorrow. Five business days later, after I called them each day to ask if it was done, never once receiving a call with an update or any explanation as to why it was taking at least three days longer than they originally said, I drove back out to pick up the product which had delayed my project by 3 days, forcing me to apologize to both my boss and my customer. Spoiler alert: the pipe was not bent or cut to the specifications in the drawing. To add insult to injury, they WROTE THE DIMENSIONS AND SPECIFICATIONS ON THE PIPE ITSELF WITH A SHARPIE. What the actual F. I have to install this in my customer's building for everyone to see for the next 50 years. My guess about the three days: they screwed up the stick I gave them so badly they had to go buy another, and after they screwed that one up they just gave it to me and hoped I wouldn't complain. I was so gobsmacked at the time that I didn't. I loaded it up and left without a word. And it has just eaten at me ever since. The problem, in my opinion, was the manager's inability to just admit he didn't know how to do what I was asking, and his subsequent unwillingness to admit defeat and replace the pipe I brought him with a new one. They wasted about 3 hours of my time (not cheap) with fruitless trips to their shop to get something other than what I specified, they defaced it with sloppy handwriting in sharpie, and they ruined a $180 stick of pipe. Can not recommend.