Not only did Inspect MT perform a comprehensive inspection but they produced an excellent and clear…read morereport which I am using to upgrade my home. In addition, they continue to support me with answers to questions about future work on the house. Kudos to Taylor for a superb job!

I was very pleased with the services provided by Inspect Montana…read more Scheduling was easy and the review of their terms and conditions is all online so that's a quick process. The inspector, Jed, did a fabulous job. He is so easy to work with! Knowledgeable, patient, super responsive to questions, just a pleasure to work with! The report received was very detailed with lots of pictures and even videos. They also have a concierge service that comes with the inspection. I haven't used it yet, but it looks great. Includes help with utility set up, recall checks, lifetime technical support and warranties. I will be using Inspect Montana when I have future inspection needs.

Dean was extremely thorough, professional and very personable during the whole process. We really…read moreappreciate everything he did to make sure we were able to make an informed decision from the findings from the home inspection. Highly recommended. Thank you so much!

Dean was thorough, took lots of pictures, and wrote a fully descriptive report. During the…read moreinspection, he took the time to explain his findings and answer questions.

We just had a Lennox heat pump and Bradford and White hot water heater installed after getting bids…read morefrom three local installers. Devan from GCPH scoped out our situation and his proposal was the most detail oriented of the three. We decided to go with Garden City and are very glad we did. The job was a three day project. Both Mike and Shane were on time every day, kept us informed about the process, supplied us with space heaters for the first night without a furnace, and went the distance rounding up their plumber Aaron to get the hot water heater installed the first day. Mike made sure we understood the programmable thermostat before he left on Friday which was timely as the temps plummeted that night and into the weekend. We are very happy with Garden City and would recommend them to others who are investing in a heat pump. All staff were informative, friendly, and competent.

Friendly people, way overpriced plumbing service…read more This was work in a rental. A bathroom sink clogged with hair needed to be snaked. I ok'd $225 for the work, which seemed high to me, but I was in a bind. The work took 15 minutes. Then, the plumber told me the $95 dispatch fee would be added to that amount. I was stunned. For most companies, the dispatch fee becomes part of the service cost if you go ahead and choose to have the work done. $320 for 15 minutes onsite? The property was only about 15 minutes away from Garden City's headquarters! Oh, well, the plumber applied a coupon that dropped the bill by $25. So $295 for a 15-minute job snaking a sink. I've regularly used Garden City, but I won't use them again. UPDATE: Garden City replied to my Google review and invited me to talk. I sent an email to the company saying I'd be glad to receive their phone call, noting that they have my number on file. Probably I put it in the email, too. I can't recall because that was more than six months ago. No one has called. I think that lack of contact speaks to the sincerity of the reply posted to that review.

I would highly recommend this service. Dave is extremely thorough and knowledgeable. He took his…read moretime and was very keen to answer any and all questions I had as we walked through. Coverage of every nook and cranny in all buildings. He also gives great advice along the way if you are able to be there! Certainly recommend doing so! Why pass up his years of experience?! Thanks Dave!!

As a first time home buyer, there are many new and sometimes difficult decisions to make and…read moreconsider when going through the home buying process. The decision to go with Dave Ritchie of Touchstone Home Inspection was 100% the right choice. He did an excellent and thorough home inspection, stopping to take extra time throughout his inspection to describe in detail any concerns he came across and to answer any of our questions. Dave is extremely professional and timely, sending the home inspection report (with photos) in under 24 hours after inspection. After receiving the report, we had a few questions and he quickly responded to our inquiries. Not only does Dave provide comprehensive service, he also included additional services and warranties in his inspection bundle that other home inspectors do not; including a 90 day warranty, SewerGard Warranty, RecallChek, and more. He also had the extra thoughtful touch of providing considerate extras such as a retractable measuring tape, flashlight pen, etc. for our use during the home inspection. The seller even remarked that he wished he had used Dave for his new home's inspection that took place earlier in the week. Overall, if you are looking for a home inspection in the Bitterroot Valley, I would recommend Dave Richie without reservations.

Walter -- I received a complaint from our client about your services. In particular, she was…read moretroubled by the amount of money she paid you (just under $2000). She sent me the invoice and I concur. In reviewing the reports and amount of information provided and work performed, my professional opinion is that you have overcharged her by at least $800. I'm particularly taken aback by the Enhanced Well Inspection. I told my clients to make sure they asked for a well inspection as part of the inspection. That is, make sure the casing and wiring were up to code. You charged them an additional $399.00 for what? Any reputable, professional inspector would ascertain immediately that the well did not need an "enhanced" inspection. However, you decided to charge your client the full amount anyway; filling 5 gallon buckets when the well log report already shows that it's a 20 gpm well. According to your report the casing and electrical look perfectly operational, that's all she was concerned about. The internal water pressure is perfectly acceptable. You took advantage of your clients inexperience concerning a well inspection by performing unnecessary and warranted tasks. The well water test cost $450. Seriously? RD Water Labs in Missoula charges $40 for a test. Where in the world did you send the samples to be tested? And you certainly didn't overnight them since it took 4 days to get the results. And why didn't you take the sample when you dropped off the radon kit on Weds knowing that it took 3 to 5 days for the results to come in? Instead you informed the buyer on Friday, after the inspection, that you couldn't send in the tests over the weekend and would instead need to come back on Monday and take samples. And that the results wouldn't be back until Friday. I believe you've been in the business long enough to know that inspections are time sensitive. When I said the deadline was Wednesday you suggested the Buyer just extend the deadline. Seriously? Is that the extent of your knowledge of the very industry your livelihood is dependent on? Extending deadlines are many times non-negotiable and in this case my clients lost considerable leverage in negotiations because they had to concede to extend the deadline. And as part of the Well / Water test you only took a sample from inside the house: the house is equiped with a sophisticated filtration system. Why didn't you take a water sample from the well? Could the coliform or E-coli levels be high from the well? My client will never know because you didn't take samples! (In response, you suggested my client / your client contact Crisp Water Technologies - indeed she should have done this from the begining. Thier well inspections with water samples cost around $250.) In Missoula, a radon test cost $100 to $125. You charged $215. And what is the Technology fee? Did your client receive something special that other clients don't get? Is this fee optional? Again, what is this fee for? (You did not respond to this inquiry). Why is this not part of your $800 inspection fee? Last but not least, you missed one of the most crucial flaws in the house; the vertical one inch crack in the foundation / retaining wall. They Buyer's son discovered it and Groundworks of MT bid for fixing it is for $2500. In addition, your report is 60% formatted and 40% relevant to the actual property. You note that the screws on the deck are not adequate and have one photo of the screws and nothing else of the deck. My client couldn't tell where these screws are located and how they affect the deck. You have 4 photos of the refrigerator temperature and two photos of the furnace. The Buyer expects you to have more experience with examining a furnace than a refrigerator. There is more formatting information on the septic system that you don't even inspect than on the exterior of the home. Also, most inspections in Missoula take 3 to 4 hours. You had completed this inspection in less than 2 hours. Of course, the lack of detail in the report shows the lack of time spent on inspecting the property. And when delivering the radon and water tests you did not explain what the tests mean - how to interpret them - to your client. She asked me if the radon levels were high or low? Is the water safe to drink or not? -- you just sent her the test to figure it out. Wholey unprofessional. It really feels like you "mailed this one in". In my professional opinion, you took advantage of your clients by performing an unnecessary inspection with the enhanced well test, overcharged and under delivered with the water test, added unwarranted or explained fees, produced a below average report, and missed a crucial flaw of the property. As such, I would not recommend your services to any of my clients. Patrick McCormick, Broker Topo Real Estate Missoula, MT

Very professional and very detailed inspection. Great communication and detailed report.read more

I have used Wendy Bush to sell two houses in Missoula and I think she is an amazing agent that…read morealways comes prepared. She did her homework and found some great comparables that increased the asking price of my house. I moved away from the Missoula area but she has stayed in touch and was a big help to me and my family in our transition. I have recommended Wendy to my Missoula friends and clients and she has not disappointed any of us !

Buying or selling a home is stressful but Wendy is so knowledgeable from start to finish that she…read moremade our experience a breeze! I recommend her to all of my friends and family in the area.

I am extremely upset with this management company. My husband and I and our two young children had…read morebeen residing at a home That we rented through MPM for two years, when out of the blue we received a notice in the mail stating we had a month and a half to move out of the home and with no explanation. This was extremely frustrating because in the 24 months of rent that we had paid towards this company, I believe there may have only been one month that our rent was two days late, otherwise all other payments were made on time. We received the notice during the month of May when housing is almost impossible to come by. After receiving this letter, I called the company multiple times asking for an explanation or even an extension for the move out, I got absolutely zero response to my multiple voicemails showing that this company was willing to kick me and my children out on the streets with no explanation. After multiple phone calls to the company to get an explanation I finally got an email back stating "they had renovations to do". My other complaint with this company is the maintenance issues we had. I had to put in a maintenance request at least 6 to 8 times in the two years we lived there to fix a leak under our sink that was beginning to ruin the wood underneath the sink and possibly turn to mold. Every time maintenance came to fix the problem, the sink began to leak again within a week. The maintenance man later told me that he was told to do the cheap fix for this problem instead of the expensive fix that would Completely fix this leaking issue. My final complaint with this company is by far the most frustrating One. My husband and I paid a professional cleaning company $500 to clean the home up to satisfaction for this management company because I had heard from previous renters of theirs that MPM is very strict on their moveout inspections. We chose to go the extra mile to hire not one, but two cleaning companies in order to get the house up to par- but still expecting normal and wear and tear on the home that is going to happen after living anywhere for a couple years. Our deposit was $1250 and we ended up receiving a disgusting $320 back from our deposit. This was infuriating. And to make it worst they will not return any of our multiple phone calls or emails we have done to try and get an explanation for this or to try and come to an agreement. I am extremely upset with this company and how it treats its tenants. They then went as far as to say in our background check for rushing to find a new home for our family, that "they would not rent to us again" I have never been so upset or felt so mistreated by a company ever

This company is ridiculous! My family and I spent 6 hours cleaning this place and they still want…read moreto charge us 7 hours at $55/hr to clean it! They said the wood stick in the storage unit door needs to be removed. AKA the shim in the door that the builder left when the building was built, that we needed to clean under the washer/dryer in the closet that cannot be moved due to the bi-fold doors. That the ac unit was leaking water outside (how that is our fault is beyond me?) and that we needed to remove the metal plate under the dishwasher to clean under it...anything to keep money that is not theirs. Do not rent from them!!!