After 19 years in business in Bend, expansion has required us to move our office/plant location…read moreonce again. With the market as tight as it is right now, finding "the right spot" was quickly revealed as a daunting task. One call to Tom Tapia at Fratzke and it became a piece of cake. Tom's experience, connections and professionalism are second-to-none, only surpassed by the unequaled personal touch he gives his clients. This is the second time Tom has found us a new location (he helped us find the place from which we are currently vacating). Both times have been an absolute pleasure, I wouldn't consider a move without him. I very highly recommend Fratzke (and especially Tom) for your commercial real estate needs. Thanks Tom for all that you do! David Hart- Founder/CEO, Guarantee Carpet & Air Duct Cleaning, Inc.

Buy and sell and lease all your property with this company. Tom Tapia kicks butt! Most trusted…read moreadvisor!

Customer service was horrible! They need To do something about there phone answering employees…read more This review is based on their customer service with me within a 15 min conversation period.

Shout out to Cary Kiefer. This women went above an beyond not only did she help me get into my…read morehouse 3 years ago but turned around and helped me sell it. She was amazing! Always updated me on everything from showings to the multiple offers coming in and guided me through the selling process. She made multiple phone calls to figure out and anwser whatever questions I had. She goes above an beyond to keep her clients satisfied. I HIGHLY recommend Cary Kiefer at Cascade Sotheby's International Realty be your realtor when u decide to buy!

Came to Bend from out of state. We found Sudie and she was fantastic. Her knowledge of all the…read moreareas was invaluable. She has great knowledge of neighborhoods, HOAs, geography and market value. She is also great for restaurant recommendations. We looked at a lot of houses in a short period of time. She worked very hard, was very detailed and was just fun to be around. Once we were under contract her attention to detail and follow through were outstanding. We have purchased a dozen homes and Sudie is the best realtor we have used.

I found Sudie through Yelp, and I'm SO glad I did. I'm new to central Oregon, and it was hard to…read morefind a realtor that was genuinely interested in selling us a home rather than a high priced house. Sudie went above and beyond throughout the process and recommended us an awesome lender. Sudie listened to our needs and was on top of the whole process, and when one door closed (house sold) she already had other suggestions in mind for us to check out. If you want to work with a down to earth friendly realtor, Sudie is the right person!

Bryan and Steve were great selling our home, not only making sure the normal process was seamless,…read morebut making sure the unplanned night and weekend things that pop up are handled. Highly recommend

Giancarlo from Ladd group was stellar! I was lucky in that I filled out the online "contact us" and…read moreGiancarlo reached out. Giancarlo was personable and took the time to fully understand our needs in a home. Spent many weekends with him working to find a good fit, until we finally found the dream home. I'd recommend him to anyone who needs a realtor who's plugged into the community. Thanks Giancarlo!

I can't speak highly enough of Danielle Summerville at Cascade Sotheby's. We had a very long 6…read moremonth escrow period - not only were we able to rely on Danielle for just about everything, we gained an amazing connection in the process! She exceeded every single expectation and went above and beyond in absolutely everything related to our first home buying experience. We would be honored to work with her again in the future!

Run, don't walk. So much lack of honesty in our short little transaction…read more... This agency listed a foreclosure. When we entered escrow on it we began getting inspections and bids and found proof that they lied about all kinds of expensive things....they actually had gotten a written bid on a total re pipe job because of burst pipes since the house wasn't winterized in time. The agent didn't disclose this little fact and wouldn't allow us to turn on the water to inspect the pipes. Hmmmm... Thankfully, in a small town the contractors know each other and talk about their work to each other so we found out about this inspection and bid through word of mouth. I actually have a copy of the written bid to this agency from the contractor dated weeks BEFORE we entered escrow. The agent, in fact, told our agent that there had been NO inspection other than the pump house during the previous escrow period that fell through. They were aware the well was going dry but told us the pump didn't work so we wouldn't check. We sent out a contractor to get a bid on the pump and he was able to do a flow test and found the well was going dry and we would need to dig a new well. There was nothing wrong with the pump. Interestingly, the bank put in new carpet...wonder what that sub floor looks like.. Foreclosures are always a bit tricky, but it sure doesn't help when the listing agent doesn't disclose (or is actually dishonest about) things he/she does know. Selling a property "As-is" doesn't negate an agency's responsibility to disclose what they are aware of and doesn't absolve them of the responsibility to be truthful. Where we come from this could cause an agent to lose his/her license. If you are looking for an agency that is honest you might want to keep looking. We would never again consider doing business when this agency was involved.

If you want an agent who goes the extra mile to get your house sold Katharine is your agent. She…read morealso helped make everything go smoothly by being in contact with our buying and loan agents. We can't recommend her highly enough!

Katharine is the best Real Estate Agent we have ever encountered. We had a tricky situation where…read morewe were trying to purchase a home in an extremely tight market based on the contingency of selling our home in Bend. Her expertise helped us to carry this out by doing all the up front preparation to the degree that our contingent offer was actually accepted over other offers! Katharine is also extremely communicative making the difficult process of buying and selling run smoothly. In fact she stepped in to assist and advise when the agent we were using to purchase in another region fell short. I can honestly say that in this entire process the best decision we have ever made was choosing Katharine as our agent. If you want someone who is truly a professional and will work for your best interest in selling or buying then this will also be the best decision you can make! All of our gratitude, Mike and Julie

We worked with Sinda Hanson to sell our Bend, Oregon home in 2022. She was a nightmare to work…read morewith. We several times considered firing her, but we were so stressed and exhausted that we couldn't bring ourselves to have to start over again. Sinda once bragged about being called a "bulldog." No. She was more like a nasty little ankle-biter that you just wished would shut up and go away! I hope she's gotten professional help since, but at that time, she was absolutely incapable of forming and finishing a single complete, coherent sentence. Her constant blathering was headache-inducing. She also utterly refused to ever listen to me. She announced one day that she was going to come over and weed my front flower beds. I told her in no uncertain terms that no, she was not: That I would do it myself. She then showed up the next morning and attacked our front yard. We weren't even aware of her presence until she started up a leaf blower and blew a lot of our bark mulch out into the street. She had also left a lot of weeds and pulled out some of my very expensive perennials instead. Before she brought the photographer to get interior photos, she said she was going to bring a bunch of cut flowers in vases. I told her no, that my husband has severe allergies, and she was not to bring flowers. She and the photographer then showed up the next morning, a full hour before they were scheduled to, and she immediately went to work bringing in cut flowers in vases and arranging them all over my house, ignoring my protests. The idiot later had the audacity to ask me if I wanted to keep her stupid flowers. She would call and immediately launch into one of her barrages of incomplete, incoherent sentences, blabbering incessantly, then ask what we thought. About what?!?!! And during one of her in-person nonsensical blabbering sessions, as my Sinda-induced headache grew worse, she actually turned to me and said, "Oh, I know this is hard for you to understand." Then continued babbling about whatever it was she thought she was conveying. Do I recommend Sinda Hanson? Not in a million years. Annoying doesn't even begin to cover it. To this day, just thinking about her gives me a headache all over again. AWFUL!

I'm surprised by the unfriendly behavior by one of the agents, Sheri Hilton towards us during an…read moreopen house visit earlier today. We arrived just before 3pm (the house was open until 3:30 according to Zillow) and instead of a warm welcome we received a statement " I am closing up now". I said "okay do you have a card ? " I asked since we are looking for an agent to assist with a new home purchase. Her response was "my number is on the sign. Very strange since I've never had anyone in any sales position be so unfriendly and uninterested in our business. We will continue our property search with another company.

Sam and his team at Varsity were beyond amazing! The care and service we received was top notch. We…read morewere new to the area and Sam was great at explaining the differences in the neighborhoods and always being available to show us new potential homes. His advice and knowledge got us into our new home! Once we were in contract, Sam and his team were always explaining the next steps and needs to have a clean and quick close. As well as the steps to have our new home set up with utilities etc. (they provided us an email with the whole list of who we needed to call and set up service with and different internet providers that serviced our area). When we had a question or concern; within the same day I would receive an email or text with the information or the requested phone number. Thank you Sam for an amazing experience and being such an integral part of creating our new home! And again thanks for our housewarming gift! If you are considering moving or selling I would highly recommend working with Sam and his team!

This is the third house that Cole Billings has helped us buy. He is far and above the most…read moreknowledgeable, competent, personable, and communicative broker with whom we have ever done business! Hayley came on board for this transaction, and she is awesome. They made this transaction so easy and smooth. We'd never use anyone else for our real estate needs.