Recently purchased an older vehicle and brought it in for an oil change and inspection. They…read morecompleted the work quickly and were honest about the current state of the car and work that needed to be completed. Glad to have a business like this close to home.

I called Ottohaus on Wednesday and Colin was able to get me in the very next day--grateful there…read morewas a cancellation! I dropped my car off and Chris later called to explain the issue in detail. The entire team was kind, courteous, and knowledgeable. Their customer service is top-notch, and the shop itself has a clean, upscale aesthetic that makes you feel confident your car is in good hands. Highly recommend Ottohaus for anyone looking for quality work and a professional experience!

I had the absolute best experience with this mobile mechanic service. They worked on my Rolls Royce…read morewith the kind of honesty, care, and attention to detail that is nearly impossible to find these days. Luis, in particular, was phenomenal--hard-working and knowledgeable I've dealt with countless reviews over the last 20 years and their service is as deserving as any 5 stars I've left. From start to finish, everything was transparent, fair, and handled with true expertise. They went above and beyond to make sure everything was perfect. If you're looking for someone you can truly trust with your vehicle--whether it's a luxury car or your daily driver--this is the team. I would give them 10 stars if I could. Highly, highly recommend!

Super quick response and great service on a holiday....nice guys and very fair on the…read moreprice...highly recommend!

These people are phenomenal!!! I have a son in law who is a Master Mechanic and usually fixs my car…read morebut he and my daughter just had their 3rd child and have the stomach flu. My car was acting up with all kind of lights on and what felt like a transmission problem. I went in and asked the 2 ladies and 1 man at Jimmy's to check my transmission fluid and he stopped what he was doing and checked my car for me. I tried to give him money for his time and he refused. These are the kind of people who deserve praise. One act of kindness changed my day. God Bless you all and thank you!!!

Never go here. If I could give zero stars I would. Jimmy is an absolute scam artist who charged me…read more$1,000 just to tell me the engine was at failure. We took the car in for his assessment because it was doing a worry-some knocking sound while driving. He did not provide any type of quote, just informed us that due to his "time" viewing the car, that is what his time was worth. Would not release the car until we paid $1,000 even though he did not do anything at all to fix the car. It was very difficult for him to provide an itemized receipt and took him many days over email to add up the numbers to make up what would entail the cost totaling to $1,000. Do not ever go to this shop, people in the area as well as other mechanics know him as a scam artist.

Richard and Jake are the two that I have dealt with, they are honest and very helpful. You might…read morehave to wait to get in there for them to have time to work on your vehicle, but I'll tell you what you're gonna get an honest price and an honest job. Richard was VERY good to my mother inlaw Gerry.

I hadn't met Richard, but I met Jake. A solid citizen! I told him I heard a couple of sounds when…read moreturning the wheel of my '08 Sienna. There were 18 cars ahead of me. But instead of just telling me to come back in a few days or next week as other mechanics in other shops had done, I asked him if he could just test it out and tell me what he thought. He did just that. Told me what he thought it might be. He didn't try to upsell me. We just talked about possible causes. Satisfied I was safe to continue to drive it - I had already driven some 1000 miles, I went on my way, convinced I would come back to this shop for all my automotive repairs, if needed. Great guy! Great, old school, honest business! Highly recommend!

Great experience at the West Ashley Gerald's. Prompt Desk service, and the wait to get 4 tires…read moremounted/balanced, installed was not long at all. Especially this was the Saturday before the "Snow" arrived in Charleston. It would have been easy to not offer service due to an early closure, but it was not. 5-Star service. Cb

This is a hard one to write. I've been a reliable customer for years, at least well over a decade…read more And I'm sad to say Gerald's isn't what it used to be. Let me start by saying the staff is always friendly. When you walk in, those working the registers, checking you in/out, etc. are always a pleasure to work with. While I have also had a positive experience with the techs, however, their attitude is not genuine. Recently I took my car in for new tires and an alignment. Long story short they put on the new wheels but said they couldn't do an alignment without first installing new balljoints, bushings and "might as well do the whole package and add control arms even though they're fine". Bringing what would have been a $600 job to $1,4000. Balljoints are $15-30, bushing $40- but if we wanted to do the "whole package" you're looking at roughly $200 max for a job that takes 1-2 hours. So where is the extra $600 coming from? Labor, right? Nope! Turns out Gerald's is overcharging an outrageous amount for parts. The numbers weren't adding up and I told them the new tires were fine and to bring my car down. I called a friend who has a renowned shop in Charleston for a second opinion because I had a gut feeling something was wrong. It was there he confirmed Gerald's was trying to screw me over and that my balljoints were perfectly fine and while the bushings had some wear, nothing was severe and they could have done the alignment. (Their shop successfully did it by the way with no issue and no issues popped up on my car from doing so. I also heard several horror stories from cars they had received after being at Gerald's.) I was able to inspect the balljoints and bushings myself and can confirm, everything was fine. Last year (January 2025) I had taken another car in for mechanical issues which I was overcharged for as well, so this isn't a new problem Gerald's is having. I was just hoping that would be the only time and that they might have fired those men who ripped me off. Instead, it looks like this is their new culture and they're digging their heels in. Get your tires done, sure, but anything else I would actively avoid them. They're right up there with Firestone on being some of the worst shops. Take their suggestions with a grain of salt and for the love of God get a second opinion before you let them take your money. I'm very fortunate I had someone in the industry I could call, but most places will do inspections for free or at minimal cost. It's worth it. Trust me!

My husband says: "Not only was the bill half of AAA Carolinas, but the owner was one of the finest…read moremechanics I have encountered in 50 years of motoring. I have rarely talked to anyone more knowledgeable. I would thoroughly recommend them to owners of BMW, Mercedes and other quality foreign cars who are particularly vulnerable to ripoffs from establishments such as AAA."

From the owner: Autometrics Motorsports history can be traced back to 1988 when Gordon Friedman, President of…read moreAutometrics, Inc., worked the IMSA season with Brun Motorsports Prototype effort. During this period, along with knowledge and experience with professional racing came aspirations for his own racing endeavors. Involvement in the Porsche Club of Americas (PCA) Drivers Education program introduced Autometrics, which had been primarily an import repair shop, to track cars and performance driving. In 1999, when track work took over the majority of the business, Autometrics Motorsports split off as its own entity. This was also when we decided to make the jump from amateur racing to professional racing. Our professional racing resume includes World Challenge, Grand Am Rolex, ALMS, Grand Am Continental Tire Sports Car Challenge, and IMSA GT3 Cup Challenge. Highlights include campaigning the final air-cooled 911 in the Daytona 24 in 2001; podium finishes in Rolex Series from 2002-2004; a race win and 3rd in the Team Championship in the 2005 Rolex Series; multiple podiums and wins in the 2006 CTSCC, narrowly losing the Championship and finishing 2nd with Marcus Motorsports; and multiple podiums and wins earning 2nd in the IMSA Challenge Platinum class in 2011. We continue to be highly active in PCA Club Racing, building and support cars for all classes. Our drivers earn numerous wins and podiums and set new track records every season.

Absolute warning: they will likely misdiagnose your issue and upcharge you for irrelevant repairs…read more Took a 2012 Jeep Patriot in, and was quoted over $1500 for repairs that were completely unrelated to the issue. Was forced to take it to another mechanic, who was able to correctly identify the issues for a fraction of the price. Warning to women as well, I had to step in because they were trying to take advantage of my fiance. Cannot be trusted, avoid at all costs.

These guys saved our trip. My daughter's 2012 Jeep's brakes gave out during a move into a new…read moreapartment. The usual place that we go to was booking 20 days out! I was really worried that we were not going to be able to get this thing fixed in a timely manner and these guys came through in a big way. And, they are completely understaffed just like everyone else is right now and they still were able to get our car back to us in less than two days. Thank God they had the parts. But from now on, if she has any issues with her Jeep, this is where I'm sending her.

After months of preparing for a major repair on our car, we knew it was going to be expensive. Car…read morerepairs are never easy, especially when the cost is significant, but we truly want to thank the team for helping us through the process. ERIN and SKYE went above and beyond by applying coupons and making price adjustments whenever possible. We really appreciate the effort they made to help lessen the financial burden. Not everything always turns out perfectly in situations like this, but what really matters is how things are handled and they handled everything with professionalism, patience, and kindness. They truly are one of a kind and represent the business very well. We are grateful for all the support they've given us from the start. As for the mechanic, I can't fully say much just yet. There was an issue previously where I paid for something that was not replaced. Thankfully, I noticed it, brought it to their attention, and they corrected it. I'm hopeful that everything is now in good condition with the repair. I'm praying that everything inside is okay moving forward. Overall, thank you to the team for working with us and addressing our concerns. We truly appreciate the effort and care shown throughout this experience.

They left my tie rod loose after an alignment and left my car unlocked all day. Thanks guys! Really…read moreglad i paid for this!

So honest I trust them, we have taken four different older cars there for years now. Very grateful…read morethey do what they do.

Looking for oil leaks. Great service, reasonable price and extremely nice service representative!!!…read moreExtremely helpful!!!!!!

Came here for the first time after seeing all the positive reviews. I worked out the details with…read moreAndy over the phone and we worked through some things to save a little money as well. It was much appreciated as it was a larger job than expected. They did a great job and got the car back to me as soon as they could. I would absolutely go back here for service again.

THEY DESERVE YOUR BUSINESS!…read more Seriously could not be more pleased with these good folks. Best experience I have ever had with auto care. Andy and the team kept me updated about my vehicle the entire time, walked me through the work that needed to be done and the options I had going forward after the diagnostic. I never felt pressured at all. SO patient and kind! Priced really reasonably (also with warranty) and I was out and in pretty quick. I was so lucky to have been around this area when I needed work to my car stat. COULD NOT RECOMMEND ENOUGH!! Thank you guys!