We recently had to find a skilled nursing facility for my 65 year old dad who was suffering from…read morecirrhosis of the liver and a multitude of other issues. The search was terrifying...every single place had at least one horrible review. A family member who works at a law firm with lawyers who deal with nursing homes highly recommend this place. I can see why! Within 12 hours of being there my dad had a meeting with an occupational therapist and a few hours after that he had a session with a physical therapist named Daniel. He had my dad up, walking 10 to 15 ft with a walker...something he hadn't done in almost 2 weeks. We were very impressed. They were focused on getting him better. As with any situation, I would recommend asking as many questions as possible, double checking with them, and keeping up with ur loved one's progress, but after the first night I was confident that my dad was in the right place for his recovery. Unfortunately, my dad was only there for 1.5 days before his kidneys got so bad that he had to return to the hospital....all due to problems that we knew could end his life soon. He passed away a few days later. All in all, ManorCare West was highly recommended to us, and we would recommend it to anyone else in our situation.

i was a patient at Harmony and left at the end of March, 2025 after staff had tried to delay my…read moredischarge unnecessarily for 2 weeks. My care there was adequate but with confusion about diet and medication often from the nursing staff. My doctor verified multiple times that I was to have a diet increase as I had lost roughly 100lbs and was denied adequate food. I was denied physical therapy of any kind and told that my insurance did not approve it. I was left there to die.....but I did not. On March 6th I was notified that there would be an additional patient sharing my room. This patient was Derk Ball and was brought in with his sister. The staff installed a bed but I do not recall a phone nor call button and the room was not ready when Mr. Ball arrived. I overhead and was told that he was brought in from Palos Hospital having undergone a biopsy of his lower back and suffering from Pneumonia. There was a minimal amount of care done to ensure that he was made comfortable or had adequate oxygen. He was not receiving fluids or nutrition and after his sister left was basically ignored by all staff other than to check vitals. Several times I heard the nurses comment that he was removing his oxygen tube from his nose and had it in his mouth. Food was brought to him, it went untouched and his tray was removed. On Friday night I commented to the nurse that he had not had food all day and nothing to drink and offered her to give him my milk. To my knowledge he had not had any nourishment all day. On Saturday morning Mr. Ball was awake partially and had a male visitor and by Saturday afternoon and into the evening he seemed to be asleep. Food was brought but removed shortly thereafter and other than a bed check or to check for vitals, Mr. Ball was ignored throughout the rest of the day and evening. Late into that evening the attending nurse seemed rather unprofessional in making comments to the CNA about subject matter that I found to be offensive. This escalated to the point that when they were changing Mr. Ball she began to make comments about his genitals and very off-colored remarks directly at him. The CNA was laughing histerically which only encouraged her cruel behavior. She then commented that he was sucking on his oxygen tube and that it goes into his nose and not his mouth. Mr. Ball was not vocal and did not seem to be lucid. At this point I was able to get myself out of bed and into a wheelchair and after she left the room I went into the hallway and notified the nurse that he had not had anything to eat nor drink since he was there. Her response was vague and basically that if he doesn't eat they remove his tray. Sunday morning I was awake from most of the night and the nurse checking in that morning was told by me that again he had not had anything to eat. Our breakfast came and I told the nurse to give him my milk which she brought to his tray. Mr. Ball did not seem awake for the rest of the day. After lunch came and went I again told the nurse that he has not had anything to eat. Late into Sunday evening the attending CNA did a bed check and said hi to me and was very pleasant. She went over to check on Mr. Ball and left his side of the room after less than a minute. She said goodnight to me and left. Within about an hour the nurse coming onto her shift was doing her bed check and we exchanged a few words and she proceeded to Mr. Ball's side of the room. After only a few seconds she ran out of the room and I knew something was wrong. The scene of this became very frantic, very quickly with multiple alarms and multiple people entering the room. A cart with life saving equipment was wheeled into the room as staff attempted life-saving procedures. The CNA who had last checked on Mr. Ball prior to shift change was present but admitted several times that she did not know what to do. She said that she did not know how to perform chest compressions. I was in my bed and because of multiple people in the room I was unable to leave. I heard mention that paramedics were on the way and one of the nurses got me out of bed and ushered me down the all to the lunch room area. It was very cold so I stayed in the hallway. By this time some of the patients that were mobile came out of their rooms out of curiosity. The paramedics arrived and assisted in the life-saving measures of Mr. Ball. The head first responder kept asking who was in charge and what was happening. After life-saving measures for Mr. Ball failed this paramedic started to become loud and was yelling that nobody seemed to be in charge and that there were needles left on the window sill and he tried to put them in the sharps box and it was full. He demanded multiple times to know who was in charge and what was going on at this place. He blatantly stated that they were not removing the decedent and to call the medical examiner's office immediately. He left in utter disgust over what he had witnessed.

Caring and compassionate are the people at this facility. They provided comfort to the end for our…read moresick aunt and they also spoke Ukrainian.

A great company committed to providing quality care to your dear loved ones. Their service is here…read moreto give you that peace of mind while you are away. Their goal is for them to live safely and happily at home. I trust them with my own grandparents. I recommend them to others who I encounter with similar needs and extol the benefits of their services.

From the very first phone call with Babatunde, everything happened exactly as he explained. From…read morethe delivery of hospice supplies to the pickup after my mom's passing, everything was handled perfectly. I truly would not have chosen any other hospice, and I would not recommend anyone other than Shiloh Hospice and Palliative Care LLC. I actually found Shiloh on Google and chose them based on their reviews, and I can honestly say they did not let our family down. The day my mom came home, the nurse practitioner, Tobi, came to meet with me after her visit. I was also introduced to her nurse, Addie, for the first time, and we were visited by the social worker, Christina. A few days later, the chaplain also came by to provide support. Addie was an amazing nurse. She came twice a week, and one week she even came three times. I was always able to reach her by phone or text, even on weekends. She truly went above and beyond. Gabby was a gift from heaven. She came three times a week to bathe and care for my mom, and because of my mom's needs, she came multiple times a week when needed. Christina was an incredible social worker who provided wonderful resources and even continued to check on me after my mom passed, just to make sure I was okay. I honestly do not know what I would have done without the support, love, and care I received from Shiloh. As a healthcare worker, you want your family to receive the very best patient-centered care, especially during such a difficult time, and that is exactly what Shiloh Hospice provided -- and more. Not once did I feel alone, scared, or confused about what to do. Everything was taken care of. There were no surprise bills, no unreachable staff members, and no added stress during an already painful time. They are truly a blessing, and I would tell anyone to choose Shiloh.

If I could give zero stars, I would…read more My 81-year-old mother was under Shiloh Hospice's care for about a month while living in a memory care facility -- and the experience nearly cost her life. The long-term consequences of their failures continue to impact her health today. Shiloh made several promises that were never fulfilled. The Executive Director assured us a minister would pray with my mother weekly, a doctor would visit every other week, and a care plan would be developed. None of this happened. The doctor never once saw her. The minister never came. We saw the social worker just one time. The only person who followed through was Nurse Brittany, who kept us informed and seemed to genuinely care. The worst part? When my mother began showing signs of a stroke, we called Shiloh's on-call nurse. He showed up hours later, asked me what I thought he should do, agreed that she needed to go to the ER -- and then did nothing. When I returned nearly 11 hours later, my mother was still at the facility, sitting alone, unresponsive. I rushed her to the hospital, but the critical four-hour window to treat her stroke had passed. She missed her chance for the medication that could have changed the outcome. To make matters worse, we never heard from Shiloh again. Not a single call. Not one word from the Executive Director. No apology. Nothing. This was more than poor service -- it was dangerous neglect. Please think twice before trusting this organization with your loved one's care. We wish we had.

My experience with Ignite Medical Resort Dyer was extremely disappointing and concerning. Based on…read morewhat I observed during my loved one's stay, I believe the facility falls far short of the standard of care and professionalism that its name suggests. On the very first day of admission, there was a cloth chair in my loved one's room that appeared to have dried human waste on the armrest. I immediately brought this to the attention of the staff. After investigating, I was assured that the chair would be removed right away. However, three days later, the chair remained in the room. Throughout the stay, the level of care, responsiveness, and bedside manner displayed by many of the nursing and CNA staff was unacceptable. The facility appeared to be understaffed, and there was a noticeable lack of urgency when patients required assistance. On numerous occasions, we used the call button to request help for my loved one. Not once did a nurse or CNA respond to the call button in a timely manner. Each time, a family member had to physically walk to the nurses' station to request assistance before anyone responded. My loved one shared a room with another patient, and I frequently overheard that patient calling out for help. She could often be heard moaning, groaning, and asking for assistance for extended periods. When staff eventually entered the room, I was shocked to hear them scold the patient, telling her that she was "always calling" and that she "didn't want anything." Witnessing this interaction was deeply troubling and demonstrated a lack of compassion and respect for a vulnerable resident. Another concern was the apparent lack of engagement with residents. Many elderly patients spent entire days sitting near the nurses' station with little to no interaction from staff. They appeared isolated, disengaged, and unhappy. The most disturbing issue occurred when I noticed what initially appeared to be clumps of dirt or lint along the wall behind my loved one's bed. Upon closer inspection, I discovered that the area was covered with hundreds, if not thousands, of ants crawling along the wall and throughout the room. I immediately reported the issue to staff. One CNA responded by saying, "Well, I just got here." A nurse then acknowledged that she had already informed the day aide about the ant problem. This indicated that staff were already aware of the infestation, yet no action had been taken to resolve it or relocate the patient. When I expressed my concern and disgust regarding the situation, the nurse rolled her eyes and told me that I should contact maintenance about the ants. I found this response unprofessional and inappropriate, especially given that the issue involved patient health, safety, and sanitation. My final negative interaction occurred during the discharge process. The nurse manager reviewed my loved one's discharge instructions and medications. When I asked questions regarding follow-up medications, I was met with visible irritation and an unwelcoming attitude, as though asking questions about my loved one's care was an inconvenience. I strongly believe the facility should reevaluate its hiring practices, staff training, accountability measures, cleanliness standards, and responsiveness to patient concerns. Patients and families deserve compassionate care, professional communication, and a clean, safe environment. The one positive aspect of our experience was the therapy department. I did observe meaningful improvement in my loved one's therapy progress, and the therapy staff appeared dedicated to their work. They were the bright spot in an otherwise disappointing experience. I was relieved when my loved one was discharged from Ignite Medical Resort Dyer. Based on my experience, I would not choose this facility again. I encourage families with loved ones in nursing homes or rehabilitation facilities to visit frequently and remain actively involved in their care. Photos and videos documenting the ant infestation are below.

DO NOT SEND UOUR LIVED ONES HERE…read more Pretty sure they are a big reason my dad passed away way sooner than he should have. They are not set up to take care of sick patients. The person in charge of nutrition didn't even know what meds my dad was on. He went downhill so fast there that we said we were calling 911. They ended up doing bloodwork and sending him after we said that. Got to the hospital and it turns out none of the bloodwork they sent was his. I'm pretty sure they fudged it just to get him out of there so they weren't liable.

My mom received Hospice Care from Oasis while in a nursing facility. They were literally my 2nd set…read moreof eyes and ears. I have nothing but raving reviews from the nurse, CNA, social worker, Chaplin etc. They were there every step of the way and communicated with me almost daily. My mom has since graduated off hospice and is now residing in assisted living, doing better than ever. I am most grateful to GOD first and the care that Oasis provided secondly!

Avoid Oasis Hospice at All Costs…read more As POA for my 81-year-old mother with dementia, I trusted Oasis to provide compassionate hospice care. That trust was completely misplaced. Despite promises, no care plan was ever created. I never met the doctor, CNA, or lead nurse, and repeated requests for communication were ignored. My mother developed a UTI that went undiagnosed for weeks until I demanded testing -- after which she improved drastically. Staff blamed her behavior on dementia instead of doing their job. Worse, Oasis kept her heavily sedated without my knowledge or consent. One nurse falsely accused her of swinging -- then retracted it when I challenged her. Only one nurse, Ms. Latrice, showed professionalism and followed up. The rest? All talk, no care. This isn't a place of compassion -- it's a cold, careless business. I wouldn't recommend them under any circumstance.

What a great community here at LIVE RIGHT SENIOR CARE..the take an already chaotic time and make it…read morecomfortable and knowledgeable.. My Caretaker has been kind, helpful and full of wonderful ideas for my care. The LIVE RIGHT staff are always there with answers to questions. If you leave a message they get back to you quickly.

I live in Arizona and I needed to find options for senior home care for a relative in Illinois. I…read morefound Live Right Senior Care on Yelp and had several conversations with Sandy. I was very impressed with how she described their commitment to personalized and quality care. Sandy demonstrated that by being exceedingly kind and flexible. She even offered to do an initial placement interview on a Sunday, on very short notice. My relative has put off the decision on home care for now, but Sandy and Live Right Senior Care are at the top of my list when the time comes to try again.

My mom had great care at Park Place rehab and now stays at the independent living. It is very…read moreclean and they have a lot of activities. The staff is very welcoming and the food is good. There is a nice variety of options for dinner.

My father is currently a patient in the skilled nursing rehabilitation facility which is amazing…read more He needed further rehab after a stroke; he spent 2 weeks in Acute Rehab but needed more time and care prior to returning home. The small 2 story rehabilitation center is truly wonderful. Erin Kelley the Admission Director is extremely helpful and sent me a detailed email prior to my father being transferred with all the names and phone numbers of essential personnel that i needed. She included his room number along with his new phone number. Also, all the therapist are great. Overall, an amazing place and experience.

Care in Motion provides exceptional, compassionate care. Their team goes above and beyond for every…read moreclient--professional, reliable, and truly dedicated. They treat families with respect, dignity, and kindness, making loved ones feel safe, supported, and valued. Highly recommend their services to anyone looking for quality home care with a personal touch.

I loved the way the Care In Motion staff cared for my grandmother. When I was ready to return to…read morethe workforce, I joined the Care In Motion staff.