I would like to say that the people that I've had come to my home to help me from right at home…read moreoutweigh the old service I used to have by far. I have never had such good in-home service as I do now. The old company I had I would go 2-3 weeks without service or helping my home and ride it home. We had a service interruption for one day and they took care of it immediately. The people that come into my home are attentive. They take care of anything I need. If if they think I need help they help me. If they think I can do it on my own they let me try. I have had nothing but a wonderful experience with all of them. The care that they give is wonderful. I I love the girls. They do a great job and they take no time to help at all. They don't question you. They just do it. The only thing to ask you is what I want done and they do it. I'm not demanding at all because I don't think that's fair to anyone but they just jump on it and do it and I love them for that and they treat my dogs with respect. They treat me with respect. They treat my family with respect and that's what's important for me. Thank you Elena and shaniqua. You're wonderful!

From the owner: Right at Home provides trusted in-home care for seniors and adults with disabilities. Our highly…read moretrained caregivers can provide companionship, hygiene support, respite care and physical assistance to help loved ones live independently at home. We understand that everyone's situation is unique, so we create custom care plans in collaboration with you to ensure the best possible care. Right at Home provides service 24/7--during holidays, weekends, evenings and overnight. Call us today to see how we can improve your loved one's quality of life!

Poor staffing and staff who don't care about the clients a company who could fucking care less…read moreabout the client and the sharp of the house

The staff is very professional and very helpful. But most importantly very compassionate. My…read moreexperience with Serenity At Home staff has been overall very positive. I have already recommended them to friends and family.

From the owner: Serenity at Home LLC is a non-medical personal care agency located in Indiana. Here at Serenity at…read moreHome LLC we strive to provide top-notch quality care to our aging community and persons living with disabilities. The ultimate goal for our clients is to maintain their independence within the comfort of their home. Our caregivers are professionally trained and receive continuing education throughout the year. The founder of Serenity at Home LLC has over 20 years of experience in the medical field, 15 of which as a Registered Professional Nurse. Witnessing the loneliness and isolation experienced when placed in institutionalized settings is one of the driving forces of this company. We also believe that having assistance within the home will limit falls, accidents, and various hazards resulting in less hospitalizations. A peace of mind knowing you loved one is in the comfort of their home with all needs met. “Consider Us Family"

I knew I came to the wrong place when they took X rays of my hip considering I was there for my…read moreknee. It seems they take X rays before you see a doctor. Yes I have problems with my hip but nowhere near as severe as my knee. The X ray tech only offered an unstable support device on my left side pushing me to the right. The device had 4 legs with a tall handle with two legs on the floor and two elevated on part of the x ray machine. I was in excruciating pain try to stay on my feet to prevent falling to my right. The support device should have been on my right where the bad knee is sitting on a level surface. Next I'm called into a room by a nurse who also seemed more concerned about my hip. My knee has been hurting for 3 years with the hip starting to give pain about 7 weeks ago but with mild pain. My right knee will no longer hold my full body weight. I asked about treatment for my knee but was told we're not dealing with that today. Knowing this wasn't the right course to get the ability to walk again and the dangers in X ray it was time to leave. didn't get to see a doctor yet I'm being billed for a missed appointment which I have no intention of paying since none were available for the primary reason of being there. The various puddles of urine at different levels of evaporation was a sign before X ray. There had been urine on the floor for hours. Hopefully I won't have to wait another 3 weeks to see a professional.

So my Mom has been at Brickyard for five days now. Wednesday, my Mom called me in horrible pain in…read moreher knees. It had been a long time since I'd heard her cry from pain. So I emailed Jemai, and did my best to explain to her my Mom in regards to her pain management. I know as a Director of Admissions, I would have been like who the heck does she think she is! Just kidding! But seriously, when you brimg your loved ones to a place you know nothing about, you're VERY nervous. It's understood that people have to become acclimated to systems, but sometimes there's a right away thing that comes about. And with our Mom, that's about what it is. Everything else, she's cooler than a fan. But Jemai acted right away! She emailed me back with the Director of Nursing, Kathy, a part of the email letting me know she passed along my concerns to the appropriate party. Then Kathy emailed me directly addressing my concerns with solutions!! Then Rhyle, the unit manager, responded introducing himself, letting me know to reach out with any concerns. Now I'll say this much in comparison to Ignite Medical Resorts, which I still love, Brickyard is A1 in response time in email form, which I appreciate, because I am an email kind of girl!!! Also have to thank Nurse Yasmine for getting the ball rolling, getting control of Mom's pain. She even got her setup with an orthopedist for her knee pain. So appreciative! And I met Jasmine, whom my Mom loves!! I asked about laundry, and she took Mom's clothes right down. Hope they make it back. Lol TBC She also talks of how much she helps her, along with TaNiyah. When you find genuine caring people, it means the world. Then there is therapy, which my Mom talks about alot. She even has good nurses on the midnight. Thank you to the midnight shift. She doesn't remember names well. Lol She talked about how much she's getting up and down in therapy. Will admit, haven't seen it yet, but says she be wore out!! Lol That's a good thing. So thank you LaTisha, Sue, and whoever Rick?, hope that's right. She talks about them often, with a smile. Thank you to Ms. Bianca, the Unit C manager. She made sure to ask what Mom needed, especially a walker, which is what we said. She said she'd get it ordered, with a list of other things. Everyone has been so helpful. ADMIN AND UNIT C ROCKS! It is so appreciated. The things you hear are sometimes often misconstrued!!