We had an outstanding experience with DOULAS by the BAY. They matched us with Mary Ann Cherie…read moreWolowski, who was with our family for the first eight weeks after our baby was born. She started right on the day after delivery while we were still at the hospital. This was incredibly helpful because it allowed my partner to focus on caring for our toddler while I recovered from my C-section and bonded with our newborn. Mary Ann was exceptional in every aspect of newborn and postpartum care. With her background as RN and an experienced nanny, she confidently took charge from day one. She handled everything--from swaddling and keeping the baby on a feeding schedule to making sure I stayed on track with pumping. She always had my pump parts cleaned, sterilized, and ready to use, which made those early weeks so much easier. She also gave me invaluable breastfeeding support. Thanks to her guidance, I established a full milk supply within just three days of my C-section, and I'm still successfully breastfeeding. She also referred us to an amazing lactation consultant who was an absolute game changer. Mary Ann was meticulous about everything baby-related and followed best practices in every detail. Her logging and tracking were incredibly thorough, giving us complete peace of mind. She was professional, respectful, organized, and kept everything spotless. The greatest gift she gave our family was rest. There were moments when it almost felt unreal how much recovery time my partner and I were able to get because we trusted her completely. She would even bring me a glass of iced water wherever I was--a small act of kindness that made a huge difference in my recovery. Because she took care of so much, I was able to focus on postpartum healing and even carve out time for simple self-care, like getting a haircut. Although her primary responsibility was caring for our newborn, she also formed a wonderful bond with our toddler and always made him feel included. She consistently went above and beyond by helping keep our home clean, making countless trips up and down the stairs without ever complaining, and never leaving before everything was tidied up--even if it meant staying a little past the end of her shift. We're incredibly grateful to Doulas by the Bay for matching us with someone who fit our family so perfectly. The agency made the process smooth, and Mary Ann exceeded every expectation we had. We wholeheartedly recommend Doulas by the Bay to any family looking for expert postpartum support. They gave us the gift of rest, confidence, and a much smoother transition into life as a family of four.

I reached out to find a birth doula and the initial meeting giving an overview of how they work was…read moreclear and straightforward. Doulas through this company are employees (not independent providers) and they stress that this is really good for always having a backup. We were then matched with 2 doula candidates and the scheduling process was easy and professional. However, we ultimately felt that these candidates were not properly trained or vetted. We never received any materials such as CVs for the doulas. The first doula said right away that she had never been a birth doula before and we would be her first birth. Her only experience was that she had been a night doula before. I was shocked that she had never even shadowed another birth doula as part of her training as a company employee. Bless her heart for being honest, but I did not want to pay to be her guinea pig. After this, I requested an additional candidate, but I was told the other one should be great. The second doula was also not a good fit. She kept emphasizing that at previous births hospital staff did not believe she was a birth doula (and thought she was just a family friend). It became clear why. I asked about her qualifications and she said she's working on her bachelor's degree even though she already has a master's degree. I thought this was strange and asked some follow up questions and ultimately could not determine what degree she had (maybe an associate's degree) or didn't have (definitely did not already have a master's). I also asked some basic medical questions about pain control and epidurals and she was not able to answer them. Ultimately we were able to find a wonderful birth doula through another matching company - experienced and with a real master's degree (in public health).

Shannon was introduced to us by our friends, and we approached her for birth doula support as we…read moreheard fantastic things about her. We attended her workshop, and even though my partner and I read many books, her workshop was a must. Here are some of the reasons: I have a good, calm, and composed Obgyn who is also head of her department. Her schedule is messy, and she can't spend 30+ minutes during our Obgyn visits. I joined Centering Pregnancy - thoroughly recommended, but even with all this, Shannon's workshop gave us so much information that first-time parents need. I believe she is knowledgable and genuinely a nice person that everyone should have during their birth. If you are like me, who believes in holistic care and are very curious, take her workshop and ask her to be your birth doula!

I feel blessed that I got to work with Shannon on our birth journey. She is thoughtful, kind, and…read moreextremely knowledgeable. While we took classes through our provider, these classes are what truly prepared me for the birth of our child and how much there is to navigate. Shannon is an expert in helping you think through the many decisions that might be thrown at you, especially when birth is filled with many unknowns. I was grateful for all the exercises she gave us -- both in thinking through the birth itself and also exercises we could engage in with our partners. So grateful to have worked with her. Thank you, Shannon!

We learned so much in the pre-work for Rachel's birthing class that we felt the need to consider…read morealtering our birth plan. Once we started Rachel's class, we actually did change our birth plan and never felt more confident in such a life-changing decision. Her guidance and the education we received EMPOWERED us to plan for an incredibly transformational birth experience with no interventions in the comfort of our own home. My husband and I grew closer and more aligned during the class and after, as we prepared to welcome our first child. The exercises she has you practice and the information she shares should be something every expecting couple goes through. Her audio tracks taught me what I needed and helped me before during and after birth. I was even lucky enough to attend one of her prenatal yoga classes which left me with a sense of calm and space in my belly (which is rare for a pregnant woman in her third trimester)! I highly recommend you make Rachel part of your birth team by signing up for one of her classes.

Video Birth Course Review-…read more My husband and I took the YES to Birth class virtually to prepare for the birth of our daughter. I wanted a natural/un-medicated hospital birth and this class prepared me to achieve that. If I could use one word to describe my birth, I would say it was: PERFECT. Every aspect of it felt so right, and I absolutely said YES to every moment of it. My husband and I used the tools learned in this course to relax, go with the direction of my baby and my body, and have a smooth, unmedicated, natural hospital delivery. Thanks to Rachel for helping us get there!

Did a prenatal massage with Gracie and she's wonderful! The room is nice, she had all the comfort…read morepillows and really listened to where I noted any aches or pains to address. She also included some breathing techniques which was nice. Afterwords she also offered drinks and snacks from the studio lounge which being pregnant is always appreciated. Loved my massage here.

I reached out to Brilliant Births to find a birth doula. They offer a matching service and…read moreconnected me to 3 doulas who work independently (not employees of BB). We were really fortunate to find our birth doula (who we love!), but the other 2 candidates were not very impressive. The first doula missed our appointment with no follow-up communication. We were initially confused and thought she was the coordinator for BB, because she only communicated by text. The actual meeting was just by telephone so there was no face-to-face interaction, which felt strange. We could've easily FaceTimed or Zoomed. So communication and reliability were not great. The second doula abruptly canceled our half-hour appointment when we were 10 minutes late for a 30-minute appointment due to my husband wrapping up a Zoom meeting. During our appointment time, she was responding to my emails (in which I apologized for being late), but insisted she could no longer meet with us. I thought this was a really bad sign about what she would be like to work with - labor and delivery is rarely precisely timed and some flexibility is needed. In addition, her email said that she lives in Portola Valley, but we live Berkeley (also where Brilliant Births is located). This also struck me as strange, because it would take 1.5 hours for her to arrive to meet us at the hospital, which is not ideal.

Shannon is everything we could have imagined for a doula--she is welcoming, warm, thoughtful, and…read morehas a lovely sense of humor! You get the whole package (and then some!) with her. As part of her doula services, she comes to your home for 3 prenatal visits, where you get the opportunity to try out practical exercises (from pregnancy massage techniques to pain alleviating exercises, talk through how your pregnancy is going individualizing our care and even review a manual binder that she provides for you. And of course, the main event, true labor and giving birth! Shannon has a way of just blending into your family during such an intense moment and your family's needs, stepping up and stepping down seamlessly, but always right there when we needed her. During labor/birth at the hospital, Shannon's belief and faith in me to surrender and brave through a natural birth never wavered. She really did it *all*--preparing bone broth for me to sip on in the midst of a contraction, acting as head cheerleader, setting the oxytocin mood in our delivery room with string lights, aromatherapy, and music. Oh, and not to mention, the hip squeezes and back rubs she provides in the most intense moments of labor. My husband and I had never been so impressed with a service before! Oh, I'm not done...she even did labor/birth photos for us, and a newborn session in our home two weeks postpartum. *cries happy tears* Thanks to Shannon, I experienced the most FUN and empowering birth. 12/10 recommend investing in her services!

For anyone seeking a birth doula, I wholeheartedly recommend Shannon. In our search, she stood out…read moreduring our initial meeting by not only trying to understand what we cared about but being able to reflect that understanding back at us with even more clarity. It was clear to us that Shannon's approach is personalized, recognizing that not every path to parenthood is the same. Having attended over 400 births, Shannon also brought a wealth of experience with her that shone through in her calming presence, well-balanced guidance, and the articulate birth plan she helped us craft. Her ability to address our worries without ever being dismissive, provide valuable advice at the right moment, and offer a diverse array of resources made our journey as first-time parents all the more enjoyable and helped us be prepared.

I had both of my babies at home with Kara and Liz, and I can say without hesitation that they were…read moreone of the greatest gifts of my pregnancy and birth experiences. From our prenatal visits all the way through postpartum care, they created a level of trust, safety, and calm that allowed me to fully surrender to birth in a way I didn't know was possible. My two births were completely different... One intense and primal, the other calm and deeply present. Both were incredibly powerful and positive. Kara and Liz have this rare ability to read a room and support you exactly how you need in each moment. They know when to gently guide you, when to reassure you, and when to simply hold steady space. Their presence alone brings a sense of peace and confidence that makes you feel safe doing something so big. What stood out most to me is that they trust birth, they trust mothers, and they honor the process without rushing or controlling it. I felt respected, supported, and genuinely cared for every step of the way. And after each birth, I got to climb into my own bed with my baby, surrounded by calm instead of chaos... Something I will always treasure. If you're even thinking about home birth, I cannot recommend Kara and Liz enough. They are not just skilled and knowledgeable, they are intuitive, compassionate, and truly exceptional at what they do.

This is long over due! Kara, and her assistant Liz are absolutely amazing! We are eternally…read moregrateful for them. From prenatal support to postnatal support, they were there every step of the way. They really shined at the most important part, the actual birth. We had the most BEAUTIFUL and FLAWLESS home birth. I couldn't imagine a better experience. They became like family. If we end up having another baby, we would without a doubt call them again. Thank you so much!

As a new parent, the postpartum period is challenging enough without having to deal with the stress…read moreand disappointment of a difficult agency. While Stork and Sprout does have some excellent doulas on its team who provided great support and coaching, my experience with the agency's leadership was overwhelmingly negative. We had a particularly difficult time with Brittany. She demonstrated a pattern of manipulation, gaslighting, and lying, both to us and, from what I understand, to her own employees. Our contract promised consistent coverage, but the scheduling was erratic and communication was poor. We were left to wonder many nights if we would have support, and for several weeks, we only received 1 to 2 days of support instead of the 6 to 7 we paid for. When we requested a refund for the services not provided, Brittany refused and even fought our bank with out-of-context emails and more lies. She claims she "offered a refund" but is even today refusing to honor it as she says in the response. The lack of professionalism extended to some of the staff as well; one sick doula was sent to our home and intentionally caused our newborn physical pain. Brittany treated us like we were the difficult ones and responded with empathy-less chatGPT emails to manage the situation. We were also led to believe we would have one primary doula with a backup, but over the course of our service, we had seven different doulas come to our home. This complete lack of continuity made an already difficult period even more stressful. Based on my experience, I would advise new parents to skip Stork and Sprout and work directly with an independent doula. You will not only save the 30-40% extra fee the agency charges for scheduling, but you will also avoid the toxic and difficult management. This experience is unacceptable for a service that costs tens of thousands of dollars and demands payment upfront months ahead of providing the service. We were not able to switch easily due to the inflexible Carrot reimbursement process through the employer.

I truly couldn't have accomplished my VBAC goals without the incredible support of the Stork and…read moreSprout birth doula team. From the very first moment I needed them through labor and all the way until I was settled into the maternity floor with my new little boy, they were there every step of the way. Their calm presence, deep knowledge, encouragement, and advocacy made all the difference during such an intense and meaningful experience. I felt supported, empowered, and never alone. I am beyond grateful for their care and dedication and would wholeheartedly recommend Stork and Sprout to anyone preparing for birth--especially those pursuing a VBAC.

TLDR; YES if you're a first time mom considering Kinspace, you need to sign up. It might seem…read moredaunting (another thing I need to do NOW?) but trust me it's worth it. My baby and I started at 2 months postpartum, have done a full year of Kinspace, and just "graduated." We've learned so much! Susan is phenomenal. The community is amazing and supportive. You'll meet local moms with babies of the same age, and together tackle a bunch of parenting "firsts" in the first year. I can't imagine going through it all without Susan and our mom group.

Hands down, this was the #1 best thing I did for myself and my baby postpartum…read more Susan has created such a safe and welcoming place for moms to meet other moms and learn about all things motherhood. Motherhood can be incredibly lonely and isolating and meeting up with the other moms weekly was truly a blessing. We learned so many tips and tricks and Susan always answered all of our questions. I not only came out of the group with so much knowledge but now I have a whole group of mom friends and friends for my son! I am so incredibly happy I joined Susan's group and I encourage every new mom I know to do it too.