Didn't want to touch anything. They sell a bunch of garbage, clothes are dirty, store looks the…read moresame. It seems like they have a massive warehouse in the back and it's filled. They probably keep all the good stuff and sell the crap. Don't donate to this place. Smells weird, no one greets you upon walking in.

This store is pretty far from my house but when I want something good this is the place I will go…read moreto. Sure it is smaller than the west end but the merchandise is so much nicer. The employees are friendly and helpful. I was looking for a wedding dress last year for cosplay. Asked the west end and got some crank who informed me they are part of the Halloween stuff and refused to look (I was looking for outdated/can be stained). Asked the Heights front desk and they said let me look in back for you. I ended up getting one from the downtown store (Heights didn't have one) who also went in back to look.

We had a BLAST at craft local. It's the cutest brew pub, we paid a ridiculously small cover of $10…read moreto get in, the money goes right to the band. The music was amazing, they have beer and seltzer to drink and an area that people can dance in. It was so much fun! Highly recommend you check out their Facebook page to see what's coming up music wise.

Fun local spot for drinks and live music - spacious venue for dancing. Great for drinks after work…read moreor if you like doing bar crawls in downtown. They do have snacks but not really a meal menu; it's really the drinks and music that keep me coming back.

Of the numerous second hand shops in town this one has the most undesirable inventory, along with…read morethe highest prices. Only on a rare occasion will I check in to see what's in, and most often leave empty handed. If they were willing to take more in on the donation side they could do much better. They seem unwilling to put in any effort to sort and even sometimes lift items from the donation area into the store. Much more willing to toss it in the dumpster or just leave it in the back for themselves or others to take. Was told recently while trying to drop off a trunkload of items that they could take only maybe 50 to 60% of what I had, and so I should just take it all to the dump. I know this isn't the norm with them, but from what I hear, all too common. They need to step up their game.

I have to agree with the Mi D, when I used to donate to this group and be sitting in line to donate…read moreI'd see the intake people tossing stuff into a big dumpster. Very disappointing. The problem with this store (24th St) seems to have come around when they closed the store downtown. You would think there would be more merchandise but instead there is less. There used to be some pretty nice stuff at the West End and not it is just junk. Instead of sending me letters asking for help how about you make your store better. I don't even shop there anymore because it is so dirty and messy.

I really wasn't expecting what I found in this thrift store. Some thrift stores will have items…read morestrewn about, seemingly with no, or at best little, organization. Sometimes it's a matter of available space and sometimes it's how the space is used. Only a very few I've visited can organize space to make it feel more department store than a thrift shop. GIA is a huge store, for what it is, with nearly everything you'd find in a department store. Clothes, of course, and shoes, sorted by size. Children's clothes and toys, Christmas decorations, books, CDs, vinyl, DVDs, kitchen utensils, lamps, appliances, furniture, and miscellaneous. They've done a good job using items donated to delineate the areas and although there's only one separate room it feels like at least three. The prices are reasonable, and from time-to-time GIA will have a sale of sorts where you can fill your cart for a flat price. All the items I saw were in good condition, worn, but not trashy. Gratitude in Action uses the money from the store for their mission of support for recovery and sober living and giving people in recovery a chance to be independent.

Great secondhand hunting! Every time I go I find something unique. Note; I am retired and have…read moredownsized so I am very particular about purchasing any item. Has to be cool, unique, and have a function. Never fail to find the trifecta here. And the profit from your purchases goes to a great cause.

When they were open on Grand it was a great place to go. When it was at Montana and 27th it was so…read moremuch fun to shop. Now both are closed and I haven't the slightest idea where they moved to. I think I may have found it a few weekends ago. Will have to make another try.

Not open across the train tracks on the south side of the street is only a volunteer space with…read moreoffices to help local unhoused people and people in need

If going by the quality of the finds we discovered I'd give them a 5stars. There just isn't alot…read moreof merchandise and we've only been in there a couple of times. Superior to the West End. Nice stuff.

NOPE ‍ is all I have to say. Trash trash trash- garbage. Why are you selling this smelly, dirty…read morecrap to poor people!! Broken and filthy items. How embarrassing! What is really going on goodwill!! Would not recommend. No one greeted, store smells. Worse than the other Goodwill.

These people work very hard to get everyone food but you have to have all the stuff and thank them…read morewhen you go I used to volunteer there so I know thank them for providing service but you have to work with what you have and if you don't get food then try again tomorrow and get all the stuff they require

Wow! I have never had to use the Billings Food Bank before. Sad! Very sad! Employees don't…read morecare. They are just going through the motions. Really no food except bread and raw vegetables. No meat. Four cans of fruit and eggs to feed 4 people. Wow! Very disappointing! Now I know why we have so many panhandlers on the streets of billings.

I have had my house for almost 20 years and habitat for humanity will not contact me back on the…read moreblack mold we have in 2 of the bathrooms and now in my pantry I almost died last summer because I had Legionnaires Disease I was in the hospital for 2 weeks 3 days in ICU and the doctors had to paralyz me to go be put into a coma to see what i had and they barely found it and Habitat does nothing or has not responded to my emails I need to go to someone above the chain!

well so far I've bought several drills and drill batteries from this location that don't work at…read moreall. You have seven days to return the items yet I live 100 or more miles away from this store to return to return the the things I have bought. So consumer's beware you will be buying broken items and just donating your money and not getting anything in return that works. I will not be returning. I'm a single mother that's disabled and can't afford new tools to fix my home. So far Habitat for Humanity has just toke me for a loop on their drills tools, battery chargers that don't even work.

Tried asking one of their workers a question and got blatantly ignored like I'm trashread more