If you're gonna pop some tags in Billings, this is the place to come. Nice clean location that is…read morewell cared for. Great donation drop off center as well. Prices are good at this location, but you won't usually be finding the high end items here, lets' be honest, Billings has old people and hicks usually, so not gonna see a lot of fancy things. When you find them, snag them. Great toy section, shoe section and housewares. Have fun looking around and then go into the clean and tidy fitting rooms. Oh and their bathrooms are pretty good too!

I would not recommend anyone buy clothes there because they closed all fitting rooms! There is no…read moreway to try anything on! All sales are final! Totally ridiculous especially if you have growing children !

Of the numerous second hand shops in town this one has the most undesirable inventory, along with…read morethe highest prices. Only on a rare occasion will I check in to see what's in, and most often leave empty handed. If they were willing to take more in on the donation side they could do much better. They seem unwilling to put in any effort to sort and even sometimes lift items from the donation area into the store. Much more willing to toss it in the dumpster or just leave it in the back for themselves or others to take. Was told recently while trying to drop off a trunkload of items that they could take only maybe 50 to 60% of what I had, and so I should just take it all to the dump. I know this isn't the norm with them, but from what I hear, all too common. They need to step up their game.

I have to agree with the Mi D, when I used to donate to this group and be sitting in line to donate…read moreI'd see the intake people tossing stuff into a big dumpster. Very disappointing. The problem with this store (24th St) seems to have come around when they closed the store downtown. You would think there would be more merchandise but instead there is less. There used to be some pretty nice stuff at the West End and not it is just junk. Instead of sending me letters asking for help how about you make your store better. I don't even shop there anymore because it is so dirty and messy.

I really wasn't expecting what I found in this thrift store. Some thrift stores will have items…read morestrewn about, seemingly with no, or at best little, organization. Sometimes it's a matter of available space and sometimes it's how the space is used. Only a very few I've visited can organize space to make it feel more department store than a thrift shop. GIA is a huge store, for what it is, with nearly everything you'd find in a department store. Clothes, of course, and shoes, sorted by size. Children's clothes and toys, Christmas decorations, books, CDs, vinyl, DVDs, kitchen utensils, lamps, appliances, furniture, and miscellaneous. They've done a good job using items donated to delineate the areas and although there's only one separate room it feels like at least three. The prices are reasonable, and from time-to-time GIA will have a sale of sorts where you can fill your cart for a flat price. All the items I saw were in good condition, worn, but not trashy. Gratitude in Action uses the money from the store for their mission of support for recovery and sober living and giving people in recovery a chance to be independent.

Prices are so incredibly high. Antique store high!! In fact, same type of items would be cheaper…read moreat an antique store. I believe in their cause, but am wondering if the prices were lower, maybe they could sell more, and in the long run make more money. Or are the bosses at the top just making money for themselves with higher salaries? I won't be donating there anymore. And many others in the community have said they won't be either.

Didn't want to touch anything. They sell a bunch of garbage, clothes are dirty, store looks the…read moresame. It seems like they have a massive warehouse in the back and it's filled. They probably keep all the good stuff and sell the crap. Don't donate to this place. Smells weird, no one greets you upon walking in.

This store is pretty far from my house but when I want something good this is the place I will go…read moreto. Sure it is smaller than the west end but the merchandise is so much nicer. The employees are friendly and helpful. I was looking for a wedding dress last year for cosplay. Asked the west end and got some crank who informed me they are part of the Halloween stuff and refused to look (I was looking for outdated/can be stained). Asked the Heights front desk and they said let me look in back for you. I ended up getting one from the downtown store (Heights didn't have one) who also went in back to look.

When they were open on Grand it was a great place to go. When it was at Montana and 27th it was so…read moremuch fun to shop. Now both are closed and I haven't the slightest idea where they moved to. I think I may have found it a few weekends ago. Will have to make another try.