The lady who helped me with my ICBC insurance was super helpful. She explained the policy very…read morethoroughly and she mentioned to me all the discounts that are available. Definitely 5 stars service here. They are much more helpful than some of the previous place that I bought my insurance from. I am coming here next year again. I highly recommend The Co-Operators for excellent service.

Linda has some brilliant Insurance plans and ideas that you would never know about without having a…read moreone-on-one with her so she gets to know you, your family dynamics, lifestyle, goals and dreams. She's a 5 star person in her services and her personality! She has a lot of empathy and understanding for people and the hurt and pain we can go through if we aren't prepared for a potential bad turn of events. She puts you at ease and secures your future and removes the fear. Thank you Linda!

Just renewed my insurance at Hyde Park Insurance Agencies…read more.. Normally renewing car insurance is just a ho-hum affair. Even though I've been buying car insurance for over 50 years, I left the agency learning 2 new things about insurance. (1) A Hagerty Insurance program for older cars that are worth more than ICBC book values (2) Sukh, who did my renewal, saved me a few dollars by explaining that even though my son is listed as the principal driver.......because I use the car for part of the time, my senior discount can be partially applied. Overall a very positive experience deserving of 5 stars. Ron

Really really really recommend these guys. They are super knowledgeable, always find you the best…read moredeal for what you're looking for and they are excellent with communication. I called this morning about renewing my insurance next month and within 1 hour a rep came to my door with the papers, ran me through all the details and within 5 minutes I signed and was out of there. Thanks!

I have dealt with this insurance agency for over twenty years. The staff are really knowledgeable…read more Over the years I have had to ask the staff particular insurance questions. They always get back to me after thoroughly investigating my queries. They have parking behind the building which is handy since street parking can be challenging. They also give out the funkiest pens in the universe.

Someone from this agency phoned us, as a past customer reminding us that our car insurance was…read moreoverdue. They pretended to be from ICBC. Not! We had already gone to another agency and are fully insured. Female had thick accent, hard to understand. Completely unsolicited.

So far my experience with them has been fantastic. I really enjoy the people as well. They…read morereacted so swiftly to my dilemma. While it is still in process, I want to give them a giant thumbs up. I feel so much better about this company than the former one we had.

Bad experience trying to assess if it's worth making a claim for my portion of our strata insurance…read moredeductible. Staff repeatedly provided incorrect information and failed to answer questions. I can't imagine what it would be like dealing with them if it was anything complicated. Agree with other 1 star reviewers -- they're nice when you're buying but not great on the other end. Wendy McCracken below says I have already spoken to other staff. Yes I have, but no-one answered these questions: 1. Why was I repeatedly asked to fill out a proof of loss form, then suddenly didn't have to? 2. I understand other factors go into premium changes. I asked to know how my premiums would be affected by one factor only -- me accepting the amount I'm entitled to for the insurance deductible. That amount is ALREADY SET and won't change when the claim is finalized. So why can't it be calculated before a claim is made? 3. Why did Rahat say the insulation we ADDED (via special levy) we was just "repairs"? If your staff can't correctly interpret basic documents, I'm not confident you could manage a more complicated claim. I'm happy to change my review if these items are addressed. Thanks!

One of their employees made a mistake that cost me money and the owner of this company did not…read morereimburse me......such bad customer service...never buy from this company

Over the last year I have brought 2 vehicles to BC from Alberta. One of them being a 70 year old…read morecompletely restored car. Bringing a car from out of province to BC can be complicated at best but a collector car is even more so. Dianne at Pitt Meadows Johnston-Meier was really helpful at navigating the maze of ICBC requirements and getting the job done. I can't say enough good about this Johnston Meier office.

Today on April15/2026 went in to renew my car insurance. Had the pleasure of having Nirusha assist…read moreme . Very Pleasant Happy person, who was able to get the proper coverage I needed for my car. If you go to this location hope you can get her. Will not regret having her help you!!! Thank You so much you are awsome. Rosemary F

Still waiting after 4.5 hours , no messages, had to call their number over again but they just put…read moreyou on hold indefinitely. Their AI does not understand the simplest request even if you use the exact same words as the AI??? This is insane, use to be good, now just terrible. Thinking of trying a new program which is a shame been with them for over 20 years. I would give no stars if I could

Another awesome mobile service!…read more Ask for Shira, she's quite friendly & knowledgeable, will ensure that you get the best coverage for home and car insurance. Pretty well can call her same day and will come to your work or wherever.

46/100 I got into a car accident a couple months ago, but…read morefinally got around to picking up the plates yesterday. I went to see an Autoplan broker to return the plates and this was the first one I saw. I walked in and as usual there was about 4 desks and a few people sitting around working but Farshad got up and came over to assist me. I explained the situation, gave him the plates and the salvage document. The issue I needed his help for? Getting back the one month I lost in insurance after the accident. Immediately Farshad stated that it would not be possible to do it electronically since it was past the 45 day refund period. He said he would have to call ICBC and process it manually. Farshad pulled up his sleeves, got on the phone and took care of business. He does not know how deeply thankful I am, since the accident was very traumatic for me and I did not need any more ICBC hassle. As a matter of fact I am so happy to given up my car and finally break up with ICBC. But back to Farshad. He was a real gentleman and certainly somebody I would count on to answer any questions about your Autoplan. He filled out the appropriate paperwork, even double checking to make sure he had the correct address for ICBC to send the refund. He also stated it may take up to 3 weeks to get the refund, but hey, better late then never. Thanks again, Farshad. edit: The cheque never came. Apparently I òwed ICBC money for the points I accumulated in 2012. So even after paying the speeding ticket and giving up my car in an accident, they are still charging me for (admittedly) being a bad driver.

I have had my home and auto insurance coverage supplied by Garrison Beatty & Garrison for many…read moreyears now. I have worked with both Graham Garrison and Judi Garrison and the experience has been amazing. I know that they won't allow me to go without coverage and will make any adjustments quickly and conveniently. I have received insurance from many run of the mill insurance brokers and working with the Garrisons was a very different experience. They have always shown the upmost honesty and integrity when doing business and for these reasons I will continue to be a repeat customer! I would highly recommend them to be your insurance provider of choice.

From the owner: All of your general insurance needs including Home and ICBC Autoplan…read more We have extensive experience and knowledge with ICBC Fleets and ICBC Prorate (Multi-jurisdictional licencing).

While buying insurance is much like having a root canal in many ways, the process we went thought…read moreto buy our insurance was painless, and saved us substantially. The people there were attentive and a felt that I had a team working for me, not trying to get my cheque and run. They say you can judge your insurance broker by what happens when you are have to make a claim, and I have no doubt that they will have our proverbial backs.

Amazing Service! I had never been there before and I needed to renew my auto insurance but I needed…read moreto get the price for business use vs pleasure use to get the difference paid by my employer. Most places I had already inquired said they couldn't do it but M Wong was more than happy to help me out! She even filled out all the forms for me! outstanding! thank you!