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Community Health Network

5.0 (1 review)

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7 years ago

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Community Health Network

Community Health Network

5.0(1 review)
8.7 mi

Our primary care physician moved away -- we needed to find another that United Healthcare medical…read moreinsurance considered "in network." After calling around rather a lot, we finally found this place -- not terribly close to us, but still within reasonable driving distance. I'm biased toward the Community Health Network, after I received such superb care during my brief hospital stay at Community Hospital South; their network is also less expensive than Franciscan. So: Location. Right next to the freeway exit (465 & Washington Street E) -- easy to get to. Dedicated parking lot, and easy to drop patients off at the front door. Facilities: Clean, comfortable, roomy waiting area. Friendly and efficient front desk staff. Plenty of available masks & hand sanitizer. Waiting area easy to socially distance. Chairs comfortable. Experience making appointment: Courteous receptionist who helped me immediately, and offered two back-to-back appointments (for myself and His Goatness) within four days of my call. Appointments can be booked online, as well, for existing patients. Filling out forms/receiving results/payment: ALL available online, and easy to navigate. Received access to my visit summary within three hours. Received access to my labwork as soon as it was reviewed by the pathologist. Reminders for treatments/diagnostics due show up on the app as well -- makes it easy to keep track of ongoing care. Medical staff: Samoyia, the nurse, was friendly, efficient, and helpful. Dr. Zachary Crowell, new to the practice, was logical, organized, and pleasant, spending all the time needed to sort and make sense of my medical history and needs. He made two referrals to deal with my current needs, all within the same network -- I received callbacks and made appointments before the day was over. I'm going to enjoy working with the both of them, going forward! Bonus: During hours/days the Family Practice is closed, there is an in-network urgent care and lab facility *right downstairs.* Appointments can be either walk-in or booked online.

Community Endoscopy Center

Community Endoscopy Center

4.7(3 reviews)
3.2 mi

I had several interactions with staff before a procedure because well, I'm a pretty complex…read morepatient. Whether I called in, I either was able to talk to a staff member on my initial call or received a telephone call back promptly if I needed to leave a message. The staff does not assume every patient uses MyChart and asks how patients would like to receive information. I do use MyChart and prefer it but I am also cognizant that there are patients who may not like using technology to interact with their healthcare team. The nurses made sure that I not only understood preoperative procedures but also what I could expect up until I saw the doctor and post-operative instructions. I did not feel rushed during my time there. They are very organized and all employees work together well making sure they have each other's back. If they ever perform the wrong procedure on a patient due to a patient identification mix-up, I would be shocked because each employee asked me for my patient information well as why I was being seen. If you are the type of patient that gets annoyed with this, realize they are doing their job and making sure everything is done correctly to the right patient. This is a good thing! Dr. Bhagatwala was personable, thorough, and efficient which helped me feel at ease over a nerve-racking procedure. He went over my procedure before having me sign a consent form. This is how this process should go. He explained what was done to my designated driver (required for some procedures) and told me when I should return to the office. I was under moderate sedation so my most vivid interactions with him were up to the IV sedative administration. After my procedure, my DD was advised where to pick me up and the last employee that I interacted with made sure that I got into the car safely. They have an entrance for going and a secondary exit for post-op patients. Note: I had an early morning procedure.

Took my friend for her colonoscopy. This review will be from the perspective of an observer…read more For anyone DDing after a colonoscopy, there are plush seats and bottomless coffees here. It's an above average waiting room in terms of size and variety in seating choices, but not revolutionary. Choose between table booths to work on a laptop, armed chairs to feel rigid, or plush comfort to watch the multiple tv screens and channels. Get ready for a heavy dose of tv news. TV not your thing? Plenty of magazines to choose from. You won't be bored. The bathrooms are spacious and single person. There was never a line for the two doors. The staff was nice when we walked in. Accomodating. Even the nurses handled my friend with care. The doctor was a bit brief with the prognosis, but that seems to happen across the board with doctors... All in all a GREAT outpatient care center. Clean and well furnished.

Indiana Surgery Center - Waiting patiently...they sure make sire you're comfortable!

Indiana Surgery Center

5.0(3 reviews)
0.2 mi

Had a friend that needed to be here for surgery. First, it's easy to find this place. Parking was…read morenice, and easy to maneuver. Entering the building, there are plenty of handicap accessible doors. We were greeted by the staff immediately. My friend was called to get paperwork done. Ms. Sharon was so beautiful, and patient. Such a beautiful spirited woman. I feel thankful to have had her. Ms Sharon was so informative, and let me know there was a coffee/tea station close by. Check in only took 10 minutes! They text your phone for family updates, talk about "High tech!" The best part is that, Indianapolis is way more advanced than Las Vegas, in my opinion! Definitely MORE FRIENDLIER! I had the total pleasure to have a "LONG" conversation worh a beautiful older lady, waiting on her loved one. She is 85 years old, and she told me that at least 3 times. Bless her soul. Keep up the amazing work, Community North! Thank you, Dr. Philip Sailer, Ortho, and Spine surgeon, and your beautiful staff!!!! They use the latest medical technology and surgical techniques to provide better outcomes. 5 star rated!!Final shout out to Nikki, and Susan, and the other RN's

Indiana Surgery Center is part of the Community Hospital North. It is in the same general location…read moreexcept in a separate building. It has its own parking lot. It has its own cafe, but if you want to eat warm food. You will need to walk over to Community Hospital North to their cafteria. My big brother had been seeing Dr Jon Janson, who is a general surgeon for about 6 months now. We finally decided to do surgery to remove a large mass. This is in addition to removal of his spleen. This was a nerve wrecking and daunting experience . As someone working in the number one trauma center in California. I researched and consulted with two hospitals and several specialists before allowing my brother to complete this surgery. As the over protective sister, I came from California to ensure the surgery and recovering was done to my satisfaction. We are so lucky to have met Dr Janson. He was extremely capable, compassionate, skillful, professional and is a great communicator. He not ony made me comfortable in allowing him to cut my brother, but he was empathic toward my ever long list of questions. He was confident in his skills and it made us all more comfortable. The surgery was done on the first floor. You will check in at the front desk. They will provide a pager,which the famiy member will keep. The pager will allow hospital staff to reach you. It will remain with you until the surgery is over. Once the surgery is done, you are paged again. They will put you in a room, which Dr Janson, took time to explain surgery procedure and outcome. He also provided pictures of the mass he removed. He also educated me about my brother's recovery needs. Later on, my brother was moved to the second floor to be observed overnight. The nursing staff were extremely caring, helpful and sweet toward myself and my brother. I really appreciated the exceptional care my brother received from the surgery center. Special shout out to nursing staff: Michelle, Lisa, Alison and Nancy Dr Janson not only checked on my brother about 2-3 hours after the surgerey. He came early the next morning to check his wounds again. He provided their 24/hour line to call upon discharge. Talk about awesome customer service. I did actually called few days later with some questions, ex : my brother symptons, pain and fever. I was lucky enough to received a call back from Dr Vincent Delumpa. He was more than professional and reassuring. He was also the other awesome surgeon in the operating room for my brother. I just want to take the time to thank everyone at the Surgery center for a job well done. Thank you for keeping my brother safe and well taken care of. I highly recommend this group of extraordinary staff for your surgerical needs!

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Indiana Surgery Center - Such a beautiful place, with beautiful employees

Such a beautiful place, with beautiful employees

Indiana Surgery Center - Beautiful waiting area

Beautiful waiting area

Indiana Surgery Center - More patient waiting room

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Community Health Network - medcenters - Updated May 2026

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