I am the Property Manager of a mid-size apartment community in Cerritos and we work with Community Controls often, probably more often than our budget likes it, but we are older and need service often on our older equipment. When we reach out to any team member at Community Controls, they are not only friendly, but they follow thru on their word, and often under promise and OVER deliver!
Joshua is so helpful in the ordering department, and often points me in the right direction when I need help contacting another department. Blake is our go to person, especially for my Service Manager, when we need to schedule a technician to come out or have questions about our equipment. Cliff is the best technician around, friendly, fast, and takes the time to explain what he did, even when he probably knows/thinks we don't even understand what he's talking about. Everyone on the team is great and we truly love working with them.
Most recently, we had an issue with our gate system, and they were able to get us taken care of almost a full week sooner than originally quoted. In an industry where there are tons of vendors available, lots of competition, and sometimes no customer service, it's nice to know this company actually cares, and not just about getting paid, but about keeping us informed and happy.
Thank you to Blake and his team! read more