The first time I visited this location for a full service wash, it was worthy of a 1 star review. However, I spoke with the owner and he notified me they were short staffed and my 40 minute wait for a full service wash was not normal. So i decided to give the another try. I will admit the service went a little faster this time. I was able to get out in 30 minutes, but i do not like the method used to pull cars back. I ended up with two full service customers that arrived after me going ahead of me in line. My car had already been vacuum and was used to block "exterior wash onlys" from entering the wash area, while two customers whom arrived after passed me by. This annoyed tme to no end especially since i was on my lunch hour break. read more

In the past this car wash was fairly good. However my husband and I each took our cars in for a $33 ultra wash- inside and out. It was subpar for the money. Especially my husband's. They didn't wipe out the cup holders and didn't clean the mats well. And they weren't that dirty! PLUS they reset my husband's odometer which he has been tracking since he bought the car 2 1/2 years ago. Why did they do that? Obnoxious! read more

car was not clean after wash - still dirt and bugs after wash. not worth the money. just turned the dirt into mud. read more

I don't know why this place has some bad reviews. I've been coming here for years and always get great service. The people who work here are so friendly -- offered to help me carry my stuff to the lobby. It's the only car wash in the area that I know of that cleans the inside. I've paid extra for rain ex and it really works to keep the car cleaner longer. read more

very great service for only $28, easy and fast, people were nice! Will definitely come again

Bought ultimate package plus a couple extras (rubber mats and truck). Total was $33. This place is trash. Dont waste your money. They think spraying water on your car is cleaning it. Don't buy extras, it's a money grab. All the pictures were taken after the "car wash" read more

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This place is the worst. I waited 20 minutes after selecting the best wash over 33.00 + rain wash. After waiting 20 minutes my car wasn't even started. I kept inquiring I was told since have a manual transmission they only had one cleaner who could drive it. The car was not vacuumed out suficenttly, nor were the door sills and behind seats taken care of. This is an over priced con shop where there is little to none communication! When they deemed my car finally finished and now I'm at 1 hour 12 minutes, and 2 is workers later, the second worker got out of my car eating and candy bar left the door open and didn't say one word to me. Never go here, you're better off having your 5 year old wash your car. read more

Community Auto Wash - Dirt on the windshield wiper well after washing. - Car Wash Near Me - Ann Arbor, Michigan

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Great local business. Extremely affordable for students in the community especially. Deluxe Services: $22 - $18 Premium Exterior Washes: $12 - $8 Students--take your M-Card and receive 10% of the wash! Friendly staff and no wait when I arrived. Great option for undercarriage washing as well. Will likely be returning. read more

It was quick but that's it. The front of my hood is still covered in bugs. The windows are still dirty. The people were nice but the overall service was not worth $30. read more

I paid for a carwash but didn't receive one. Both online and on the phone, the hours were advertised as 8 AM to 6PM for Saturdays. Upon arrival, I drove to pay station and paid $24. Other cars followed suit. We all waited for the garage door to open for the car wash, but nobody came out even after 15 minutes. I stepped down to knock at the door. It appeared that the store owner decided to prematurely close the shop without any signage indicating that the store was closed. TL;DR - We paid and didn't get service. read more

Everyone was exceptionally rude and obnoxious. The communication - signage and with the employees - was unhelpful. As my first time going here there was very little guidance and when asking for instructions were condescending and unhelpful. I would find another option. read more

Make sure to take ANYTHING of value out of your car. I inadvertently left my wallet on the seat (my mistake) which was "pleasantly" returned to me minus the three $20's that were in it. Never going there again! read more

I had my Ford Escape deluxe car wash with 4 added extras totalling $38. When my car was cleaned, I was not happy with the completed wash. The attendant told me the vacuum system wasn't working and he had cleaned the dash etc. The attendant escalated. I told him I was not satisfied with the work done. I told him I would call the police if he did not settle down."b--ch who do you think owns this car wash" the attendant ask me to step out of the car and we could settle it, I am 76 year old man and said I will just call the police. The attendant continued to disrespect me and threatened me. The final discussing action is when he spit on my passenger window. I have been using this car wash for 30 years. Since the new management take over the service has declined. I would think twice before using this facility. I have attempted to contact the manager or owner without any success. Be Aware! read more

I think this is my favorite car wash in Ann Arbor - got the Ultimate Exterior wash for only $12 and am very satisfied with the results. All the salt and dirt are completely gone and my car looks shiny and brand new. It's a bit out of the way for me when I have other car wash options nearby, but completely worth it because of the price and quality, comparatively. read more

Excellent "clean and protect" detailing job. Admittedly I had a rough encounter the first time I went in here. I tried calling twice, and it just went to voicemail. So I drove across town to get there, and an older guy was pretty rude, saying, "We're not doing detailing. The washer broke and there's nobody doing it." Not a great first encounter, but bad days happen. Tried the next day, calling first again, and a nice woman picked up and we arranged a time. And I have to say I was pretty peeved and ready to criticize everything... but the guy (not the dude from the night before!) did a GREAT job. He spent about 25 minutes in there, and as promised, the "plastic and glass" portions of the inside were stellar. It might be a little too heavy on the shiny "Armor All" tire look for me, but a week later it's still looking amazing. (It looked so "wet" that I was afraid it would stain clothes so I wiped it all a bit with a towel, but it's not a "staining" type substance thankfully. Maybe silicone?) Anyway, great attention to detail--he really got the dirt and dust out of tight spots--and a decent value at $35. read more

True to my word, I did return, and gave this business another try. The second experience was basically identical to the first, except my car was given back to me with more dirty water on it for me to clean up than the first time. I spent about five minutes in the exit area wiping gunky water drips off the car and cleaning the windows that they skipped. It would have been great if someone had noticed and said "hey, can I help you do our job?" I would love this place to be better at what they are there for. read more

After six years of grime and fuzzy views out of the windows, I decided to go for the gusto: interior and exterior total package + rain-x additional. Good job. 15 minutes. Friendly. The attendants were all chatty and conversational in that unique Ann Arbor way. Now I don't have to keep cleaning my glasses to see out of my clean car! Good prices. read more

An updated to my previous review: I've tried sticking with this place, but the quality is ridiculous. I love the perks and discounts they have (UM discount, 2-day wash guarantee, free wash after 10 visits), but it's the same story after each visit: Missed seams, sloppy tire dressing, partially wiped body panels.... EVEN when the owner is assisting with the washing/drying, and EVEN on the higher priced wash. The interior is usually pretty good (except for the windshield smearing that I mentioned in the last review). I'm close to my free wash, once I hit it, I'm moving on. read more

The worst car wash: car stereo disconnected from my iPhone--had to reconnect my iPhone; water drops on rear passenger window; dashboard undusted; front passenger seat moved all the way forward under glove compartment so had to get out of car to move it back; no greeting by Mgr. WASHED CARELESSLY +/OR IN HASTE, A WHITEWASH OF $22. read more

Average car wash. It didn't do a good job cleaning off dead bugs but the towel dry was a nice personal touch.

This place is a rip off. Don't bother I'm now cleaning my car after they didn't finish cleaning my car and I got the top wash just avoid it it's a scam. read more

Community Auto Wash - I am now cleaning the top of the car. Did I mention I got the top tier wash? This place sucks - Car Wash Near Me - Ann Arbor, Michigan

I needed my car washed- exterior and interior- so I went online to find a place in Ann Arbor. I'll be honest in saying I was a little nervous based on a few of the reviews on Yelp/Facebook, but it seemed the most cost-effective for what I was looking for, so I gave it a try. I'd called ahead to make sure the package I saw online ("Ultimate Wash") was going to give me what I needed. For reference, as of this review it's described online as "Triple Foam Wax, Total Body Protectant, Clear Coat Protectant, Under Carriage Wash, Soft Touch Soapy Wash, Towel Dry, Rim & Tire Cleaner, & Tire Shine" + "Interior Vacuuming, Interior Wipe Down, Clean Interior Windows, & Hand Towel Dry." When I told him I wanted an exterior wash and some basic interior cleaning, the gentleman who answered the phone seemed careful to say that the interior of my car wouldn't be "cleaned" but rather "cleaned out." He also estimated that it would take around 15min if it wasn't busy, and maybe around 30min if it was a sunny day and there was a line of cars. I opted for that $22 Ultimate Wash (it was $1 extra- $23 total- to have them vacuum the trunk). I think that this was a great option for what I wanted. I needed a regular exterior car wash, nothing fancy, and was hoping to have the interior vacuumed out, wiped down, inside windows washed, and that's about it. I wasn't expecting a crazy extensive interior and exterior detail, and certainly didn't expect my car to be "like new" again. For $23 + a couple extra bucks as tip, I think that I got what was advertised. Most of the dirt, leaves, hair that was on the floor, seats, etc. was gone, although there was some leftover in the crevices and edges of my vehicle. The interior wipe down was decent, but I don't think they really spot clean (mind you, they don't advertise that they do). For example, I had a small sticky substance near my cupholder that wasn't cleaned up, but again, it's advertised as an "interior wipe down"- nothing more. I guess I would add that the level of work they completed is probably about the same that I could do myself at home with a vacuum and some windex or at one of those self service places. However I was willing to pay the small price to not have to do it myself and get a decent job done in a small amount of time. I didn't inspect the outside too much and it already had some dings and scratches, but it seems like they did a good job there too. The staff was friendly to me, explaining the process since it was my first visit. I probably waited around 20-25min total from start to finish. They had a decent waiting area with TV on items for purchase like drinks, snacks and auto supplies (wipers, air fresheners). There were some interesting stains on the seat cushions of the waiting area chairs. All in all, I think I got what I was looking for. Prior to going, I'd compared this place to a lot of other car detailing places in the area that were charging at least $100, which was something I wasn't willing to spend and something I frankly didn't need. I can't attest to their specific detail services which are more extensive and also more expensive, but for a basic exterior and interior wash, I think they did a good job at a decent price, and I didn't see a similar option advertised anywhere else. 4 stars only because I think the vacuum job could have been more complete in some areas, but was overall decent. read more

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Don't ever let them scam you with the full service cleaning, because you definitely can do a better job vacuuming their car than those people, they just take your money and the TIP and barely run the vacuum in your car. They dont touch the tight spots either. And guess what, when you go complain to ALLAN (claiming to be the MANAGER) he gives you his back and talk to you in a nasty attitude even if you were kindly telling him that they forgot a couple spots and the trunk trying to be nice to him not saying how crappy that job was! read more

It takes a lot to get me to the point of wanting to leave a negative review for a business. When I pulled up to the Community Auto Wash I was asked which wash I wanted. From the sign board listing of washes I chose the $20.00 wash which is the complete or top of the line wash. I was asked if I cared to have my trunk vacuumed and said yes. When I went to pay for the wash the older fellow (manager?) who rung me up said "$21.00". I told him I thought the wash was twenty dollars. He asked me if I opted for the trunk vacuuming then told me that was an extra dollar. I explained that the person who asked if I wanted the trunk vac didn't mention that there was an additional fee. He told me there was a sign that said it was an extra dollar. There are so many signs (many janky and hand printed) in addition to the main board that lists the washes and prices, you would have to spend five minutes reading them all and still I doubt if most people would find the one that says trunk vacs are an extra dollar. Look, it's not the dollar that's the issue- it's charging a dollar on top of a twenty dollar wash for a service that is part of a normal car wash. I'm almost 50 years old, have lived all over the country and have never been charged extra to vacuum the trunk. Additionally, when an employee asks if a customer wants a particular service that's not included, it's common sense to mention that there is an additional fee and what that fee is. As I waited for my car I was wondering whether or not I wanted to spend time writing a review of this frustrating experience. When I got in my car and left I saw that the front window was terribly streaked inside, the rearview mirror hadn't been touched nor had the inside of the rear window. When I got back to the hotel where I stayed I borrowed a rag and window cleaner to finish washing my car- the car I paid 20 clams to have washed. read more

Quality of service is heavily dependent on the staff working the day of. When they are on point and thorough, it is great. I've had good days and bad days with this place but the management is very flexible and understand so communicate if you are ever dissatisfied. If you are looking to freshen up your car, this is the spot. It's only $16 for interior and exterior cleaning if you have an MCard! read more

I just got my car detailed from there. The price is good and the car generally looks good. But... - they forgot to put protectant on the back deck (?) - the interior area right below the rear window. - there were some interior spots that weren't cleaned well. - There were white spots by on the fender. The owner brought out a solvent and got it right out, but on a dark blue car that should've been noticed and taken care of - they don't offer scratch removal read more

The Worst!!! I feel like an IDIOT spending $20 here (and they took for me one, obviously). I wanted an exterior and interior wash, but it is a joke. The outside is washed by a machine, which isn't a surprise, but the employees don't try to get what the machine missed, which is lame. The Interior was vacuumed, steering wheel wiped off and windows wiped, but that is it. None of the doors or plastic lining of the inside was wiped or touched at all. Last but not least, there is a "guarantee" for the wash, but ONLY FOR THE EXTERIOR WASH - Ie, they know their interior cleans are a joke and a ripoff and aren't willing to stand by it in the least bit. Let me be clear: I'm not asking for miracles - but my point is, for $20 dollars, it is such a rip-off. If I ever go back - unlikely, I wouldn't pay more than the $5 to run my car through the machine. read more

I just had the worst car wash of my life from community. My mats to my jeep were thrown in the backseat of my Jeep the car wash was awful the manager couldn't have been worse! So disappointed they used to be a great place to get a nice car wash I will never go back there again! $26.00 later I still need a car wash! read more

took 52 minutes to get my car washed and there was not a long line If you don't have enough employees close for the day. read more

Amazing. Best car wash I've ever gotten and its really not that pricey. I have to admit, I haven't gotten the interior detailing yet but I am definitely going back! It felt personal and the people were super nice. Better than a generic machine wash! read more

I paid $17 last week to get a car wash with my interiors vacuumed, windows cleaned and dash wiped down and I am pretty disappointed with the services provided for me. My car (which is only a few months old) now smells HORRIBLE. I cannot get the stench out. Idk if they spilled dirty water in my car somewhere or just cleaned it all with dirty disgusting water but oh my gosh it's so bad. Windows are also streaked and not clean at all. Vacuum job very lazily done. My husband and I have had to drive with the windows down and heat cranked just to prevent ourselves from getting sick. If I wasn't super pregnant I would have cleaned the car myself - totally regretful of what I thought would be a treat to myself. read more

They don't do a very good job cleaning the inside of the car. I asked one of the workers for a towel because I wanted to wipe my cupholder, and I was told by the workers, they got in trouble, and the manger told them not to clean the inside too much, because we didn't pay for detailing. The quality of work has really gone down hill. read more

They charge extra for the mats and the trunk (which brings the price up to $29). Every time I pay for the mats and the trunk and every time they don't do the trunk and do a crappy job on the mats and the interior. If I don't check it on the way out, I have to go back. This is not a "great" local business. They are simply the only choice for getting you car cleaned inside without paying for a full detailing. read more

It's sort of hard to get your car washed here because the hours are basically just guidelines? I've gone by a few times during the posted hours with no luck. read more

They rolled the window down in the back of my van and sent it through the care wash. Water everywhere. Then argued with me about cleaning it up. I sat down in the drivers seat and was soaked through. I hate this place. I keep giving them chances. I am done. read more

I previously loved this place. I livd not too far away and I felt like it was simply a good business. They cared, they gave back the community, they basically took care of you. When that happens you want to support. So, even though I moved across town, I kept coming back. I would drive a bit further, pass other car washes because I wanted to support this awesome business. But I must say I have been disappointed lately. I figured maybe it was a just a mistake or maybe I caught them on a bad day. But today it was confirmed. The quality and dedication to excellence is simply no there any more. We all have have busy schedules but when I saw that my car needed a little help ( especially with a little one who likes to throw things) I drove three extra miles to go support my spot. Initially, things were good. I grabbed my car and kept chugging along with my to-do list for the day. But when I parked at the daycare to go pick up my daughter, I was shocked. I turned around to get her car seat ready and saw that nothing was cleaned in the back. I figured this must be a mistake. So, I called. And it sounds like they have simply stopped doing this. It weird though because I paid $20. I figured they would at least clean the obvious superficial little things that were obvious in my backseat. Come on...I mean I paid $20!?!?! I was absolutely shocked that no one touched it. When I called I was told they have stopped doing this over the past couple of years. So, the decrease in quality that I saw was not a fluke. They ONLY clean the dash. . Again, remember, 20 US dollars was spent. . I will not be returning. As a tip to others - check your car and if you see something That was not cleaned - ASK them. If it is not busy, I was told they will do it. But I'm sorry, I should not have to ask for excellence. I should not have to ask for you to simply clean the basic spots on my backseat. Especially since I gave you a solid amount of money. read more

I won't be using this business again. I purchased the midlevel cleaning service, which includes interior and exterior cleaning, and because I drive a minivan, they tack on an extra $2.00 to vacuum the back interior. When I returned home, I saw they had failed to vacuum the back or clean it in any way. When I called to complain, the response was unacceptable - no refund offered, no apology, just a vague promise for a free cleaning next time. I offered to leave my contact info for the free cleaning and was told it wasn't needed. I even left a tip for the crew, as I always do. This is the second time I have paid the upcharge for the back, and the second time the crew has failed to clean it. It's on me that I allowed this to happen again, but charging extra and then failing twice to deliver the service is ridiculous. read more

Happy that you have been able to reopen but dissatisfied with my first visit since reopening. I will concede the price increase but believe that service should not be diminished. I paid for the $22 service but floor mats were not washed (sprayed as in past). More importantly, the new pay station does not have options for senior discount or loyalty program (10th service free). Those benefits should be restored. read more

This place is an okay car wash at best... just spent the extra money for interior vacuum and dash prep... don't waste your money. I have been to other places that do an extremely better job for the same price. read more

Had a great trip through their car wash, my caked on muddy truck was throughly hosed down and taken care of before run though the wash, excellent service even during this time of hyper paranoia. Before anyone criticizes me for being an "outsider" I'm an essential worker bee doing my job to keep the EPA happy so, there ya go. read more