Pimlico Apartments and DABCO employees truly care about residents' wellbeing - our family of three…read moreexperienced exceptional kindness during crisis! When black mold forced our sudden evacuation, Brodie and Russell selflessly helped move our belongings to a temporary apartment - on a cold, rainy Sunday beyond regular hours! Their dedication warmed our hearts. We didn't know where we were going to spend Xmas, but Brodie and Russell even moved our presents to the temporary housing so our nine month old infant could have a warm and safe first Xmas. They saved the day! Abbea in maintenance meticulously addressed the issue, explaining Pimlico's thorough solution: installing new windows in our bedroom - her transparency reassured us. Amanda and Terri in the front office provided efficient, friendly support throughout. Pimlico Apartments' compassionate response turned a stressful ordeal into a testament of their outstanding character - highly recommend.

At maple valley apartments they charged me for a screen door that was already messed up when I got…read morethe apartment and then when I called them, they offered to refund me 50% of the charge. They put in my address wrong and the check for the screen door bounced back then they sent me on a wild goose chase around Pullman trying to find where to pick the check up from. I was told two different locations and then told to wait 30 minutes because the manager with my check was not actually where they said she was and ended up returning to the location I was at in the first place. Like I don't have things to do ?!!! They are the ones who told me I could come pick it up and they are the ones who messed up the address in the first place. Terrible.

My son lived at C Street Suites in Pullman, and we had a really positive experience. The property…read morewas well maintained, the location was convenient, and the management team at Coug Housing was responsive whenever questions came up. It's clear they care about the residents and take pride in how the property is run. C Street suites felt safe, organized, and comfortable; exactly what you want when your kid is living away from home. I wouldn't hesitate to recommend it to other families looking at housing options in Pullman.

Great location, customer service always friendly helpful and available. Rent was a bit high. I…read morewould recommend to others.

We made an appointment with KIP Development to see their apartment. We drove 4 1/2 hours, paid for…read morea hotel, and showed up for the appointment right on time. KIP never showed up and did not call to reschedule or appologize. Certainly not customer focused.

I drove into town with five bucks and an aging S10. Kevin helped me find housing several times. Of…read morecourse that was chickenfeed compared to what he really accomplished for me. When the sun rose in a steamy gray cloud of debt and endless work through a windowless un-air conditioned apartment and rented office, and nothing but gloom from here to eternity - Kevin assuring his trust reassured me I didn't have to rent the rest of my life. He then presented priceless property on the soon to be fastest growing boulevard in Pullman, saved me the expense of an architect with a pencil and yellow pad, sketch out my dream clinic, took my revision graciously, built it and handed me the key. You seldom hear Kevin brag. Well you seldom hear Kevin talk, but some do it by talking. Others just do it.

This apartment complex has been the best hone over the last three years. The employees are helpful…read moreand the facilities are excellent. I highly recommend for students in the area.

First overall, not bad. Front desk team/office are great. But to be honest everything else is not…read more The kitchen is quite small and every appliance is outdated, doesn't work very well and is dirty even when you clean it. Maintenance is meh at best, they work on it soon after you place the request but then they take a while to get it finished. The last straw for me was when our AC/Heating went out. Only then provided us with a super small AC unit (seen in pic) that's super loud and barely keeps the apartment at 71. Then when maintenance came and checked it out, turns out our unit has been broken for over 4 months! And our high electricity bill was over 400$ a MONTH for those 4ish months because of that broken unit!!! Went to the front desk to ask for compensation, as it was not our fault for the unit being broken, but they provided us with an email for the area manager, not even a phone number!!!! No compensation has been provided for this and plenty of my money is now wasted. The Grove was okay but now my money is lost .

I have had a good experience with Churchill Downs so far. They have been easy to work with, their…read moreapartments are good quality (for College apartments especially), and they are always willing to send maintenance out when needed.

From the owner: At Churchill Downs, we offer 1-, 2- and 3-bedroom apartments and townhouses in a sun-washed…read morelocation convenient to the WSU campus, Schweitzer Engineering Laboratories, grocery shopping, coffee shop and eateries. Comfortable living for your college- or professional-oriented lifestyle.

Very bad at communication. I lived in a house with 7 people and sometimes only one of us would…read morereceive notice that someone from HPM would be in our house for repairs, property tours, etc. No cleaning of unit between tenants even though we were charged a cleaning fee and a security deposit. There was a rat problem. They gave us ONE trap, very badly fixed the cracks in the walls with spray foam, and did not clean up after themselves.

They are absolutely horrible. I just graduated from Wsu and moved out of my 2 bedroom apartment…read morenear campus. It was a tiny place that my brother and I had lived at for a combined 5 years. When I moved out I completed the entire checklist except for cleaning the oven and range as well as the bathtub. They completed an inspection and estimate that it would take 15 to 20 hours to clean the entire place that I had already gone through and scrubbed. They said it took 3 hours to clean my bedroom shown below which was spotless. In total, the charges we received during the moved exceeded $1500 and I spent months contesting that. I sent numerous emails showing proof that it did not need 20 hours of cleaning and Cheri as well as Jodi seemed to completely ignore my emails that showed proof of it being clean. Steer clear of this company unless you want to be completely screwed over.

My experience with the Latah Apartments has been great so far!…read more KIP Development is one of the best management companies in Pullman. Organized, efficient, and caring for tenants. No lost checks, next day fixes on service request and overall pleasant. The apartment itself is situated in a great location for a student. Close to WSU campus- no need for car or bus. Behind Sella's and Zoe's for quick bites to eat with no car necessary and Walmart and Safeway right up the road! When we moved in the apartment was clean and in very good condition. I love how the third floor apartments have an open layout compared to the second floor ones. There are no amenities like a pool, free coffee, or free printing as with other companies in Pullman but the location beats all. Nothing too fancy but gets the job done. Would love an air conditioner right now in the summer heat and a washer and dryer in unit would really make this apartment complex top notch.

I just recently started renting from KIP development for their Latah apartments and so far I have…read morebeen really happy with the customer service I have received and their willingness to work with me and be so flexible. I definitely recommend this place if you are looking for a great renting experience!

I'm surprised there aren't more positive reviews for Wil-Ru; after all, the management here is…read moregreat, the apartments are quite affordable, and they are close to campus. The manager, Pam, is super nice and gets back to you quickly, and she is very understanding and willing to work with you. The apartments are a little old but well maintained, and they are spacious. Having a bus stop nearby is really convenient for getting to campus quickly, and it's great to have the option of walking to campus if needed (only about 20 minutes, which makes for a great stroll in the morning). I wish I would have known about Wil-Ru sooner so I could have moved here instead of living in the student dorms while in college!

I have lived in a few different units at WilRu for around 5 years. The apartments have all been…read moreaffordable and in decent shape. The quality of the units is on the more thrifty side of things, so there will be noise and the occasional repair required, but management is reasonably understanding and quick to address any issues I have brought up. Nancy in particular (the manager) has always taken care of any issues for me, and she's a big part of why I've continued to live in this complex. She is friendly and fair, and I couldn't ask for more out of the manager. I have lived in apartments in Richland, WA and Goleta, CA where I felt like a number on a spreadsheet and a check to cash every month to the renters, but here I feel the complete opposite largely because of Nancy. I'd also like to mention that I have interacted with Cindy (the owner) and Tony (maintenance), and both have been polite and professional. I had a few minor issues after moving into a larger unit (two dead outlets, a jammed front door lock, a broken window latch), and Tony fixed them all the day after I put in a maintenance request and in less than an hour in the unit to boot.

I loved living here. Great value, fast maintenance and friendly office staff!…read more Jeff from maintenance is great!

Great place, very helpful!…read more Our apartment got water leakage and they came around and patched it all up very quickly. The staff is understanding and kind!

I've worked with several people at Helene's Property Management, and my experience has been mixed…read more Christy, Adam, and Riley were generally good to interact with, professional and polite. Where things fell apart was accounting, specifically Kari. Communication felt dismissive, responses took far too long, and everything seemed geared toward collecting the maximum amount of money the company can legally justify. There was no flexibility and no willingness to actually help resolve issues, even simple ones. It matches many of the complaints already in their reviews: Helene's is here to make money, not to support tenants. If you are considering renting through them, PLEASE: * Read through your entire lease -- every fee, every clause. * Look up Washington tenant laws (RCW 59.18). * Get everything in writing and save all receipts. * Document your move-in condition with photos and video. The company works strictly "to the fullest extent of the law," and as a tenant, that means you need to know your rights and protect yourself. I don't leave reviews often, but this experience was important enough to warn others. Go in informed.

Front desk staff are very kind, helene herself is very kind, inquiries & maintenance requests are…read moremet with attentiveness, really lovely overall.