If I could give 0 stars I would. I came to try and get my brand new iphone 16 to start and work…read morecorrectly hence i had ordered it a week prior to going into the store and it never successfully activating. I walk in to see many emplo and many UNHELPED customers including myself until I made it known that I needed help. You are a customer service store you should have more employees who actually have good customer service. And please please please PLEASE get a manager that knows what theyre talking about. She was rude and unprofessional, thinks she can do three things at once when she cant even do one, and has no idea what shes talking about when she tells you solutions. I was there for 2 1/2 hours for my phone to be even worse and not work at all other then when I went in there only calls not working. Once again 0 stars if I could. Worst Verizon store out there. The online Verizon chatbot is better.

I just recently moved into a new apartment in Freeport and decided to get Fios for home internet…read more Upon purchasing through the customer service chat line, they waived the setup and router fee.. awesome! Setting up the installation appointment was a breeze. The installation window was from 1-3pm and the installer came out right on time, literally right at 1pm. The apartment has never had fios before and installation looked a little tricky, given the amount of insulation between the walls and odd angles from the outside. David was able to find solution after solution and had my 300mbps internet up and running super smoothly in under two hours. He was friendly, down to earth, knowledgeable and super professional. I'm excited to finally have internet again without having to duck into coffee shops all the time or relying on my phone's spotty hotspot. #teamFios

excellent store with knowledgeable and friendly service!…read more my go to for repairs, accessories. or help

SAM IS AMAZING fixed my waterlogged phone that would not turn on and saved all my data and gave me…read moreback my peace of mind. Go to Sam!

Hey so is Anthony the repair was good he replaced my screen for around $97. My guy is actually a…read moregood guy. I will definitely recommend going there. The whole process was around 30 minutes to probably less or more. I don't know exactly he found another problem in my charging port. Definitely gonna get it replaced also he clean recharging port for free. Nice guy. Definitely recommend going there.

I am very pleased with the service I received. It was late in the evening around 5:40 when I called…read moreto see if I could have my cracked screen repaired. He said sure come on over. I took the outside photo and stepped in and checked in. I was pleasantly surprised to receive a 20% off coupon on purchases. I dropped off the phone and waited in my car. 15 minutes later, repair done. I purchased a new case with my discount and left completely happy. I love it when all things run smoothly.

the guy working there he knowns a lot about computer and solving problems in reasonable priceread more

They repaired my water damaged phone. Best place to fix my phone and they have affordable prices…read morefor repairs. I have been going there for years now.

Very unproffesional! I dropped off my iphone 8 plus to get the screen fixed... i asked if they…read morecould have it ready in the next two days.. after a long day of work i was thinking that all i would have to do is pay but they did not have my iphone ready, one guy said "it will only take 15 minutes" and it turned out that they didnt have the screen. I dont have time for nonsense... What kind of business are you running ?