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    Commonwealth Eye Surgery

    3.0 (22 reviews)
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    Review Highlights - Commonwealth Eye Surgery

    “He is the go to surgeon for LASIK in Central Kentucky, just ask around.”

    Mentioned in 2 reviews

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    Visionworks Doctors of Optometry - The company

    Visionworks Doctors of Optometry

    2.1(33 reviews)
    2.6 mi
    •$$$

    I walked in with a prescription in my pocket and needed to select frames. Unbeknownst to me, I…read morecommitted the cardinal sin. I had no appointment. Who needs an appointment to pick out frames? Once they found out that I didn't have an appointment I was shuffled to the main desk. I couldn't help but notice all of the employees running around with orange ID's. They weren't doing anything. One was at a desk looking into the mirror doing her hair. I was waiting and being punished for not having an appointment. Maddening.

    I work nearby and I ended up using my lunch to come and get glasses and during my visit the doctor…read morewho looked at my eyes, was very professional, and he was comical, which made the visit feel like home. Downside is the front desk older lady with short hair, I didn't catch her name, was huffing and puffing anytime I or anyone asked her a question, was very rude to customers on the phone in front of me and as soon as she got off the phone with customers, she sat here and was mumbling under her breath. Other employees in the front were very loud and disruptive. My wife went to get glasses a few ago, and I referred this place disregarding my experience and on her arrival the same older lady was disrespectful to her to the point that I almost came to the store to talk to a manager, luckily my wife talked me into not doing so. Then last week my manager ended up coming to the same store and had a bad experience, personnel was snappy, employees were goofing around talking to each other, telling each other stories and the same lady gave her an issue also. No one followed procedure and what they're were supposed to do and get the name of the customer and phone number from my manager. They just ended up submitting an order without confirming any information with her. I will be finding out this ladies name and giving another review! I DO NOT RECOMMEND VISITING THIS LOCATION! We deserve a credit on our next visit because this is ridiculous!

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    Commonwealth Eye Surgery - laserlasikeyes - Updated October 2026

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