I had an older dryer that started giving off a burning smell, and Frostline responded to my inquiry…read moreright away on a Sunday afternoon. They were prompt, professional, and delivered exactly what they promised--all at a very reasonable price. What also stood out was that they even replaced another part that wasn't part of the original issue, without charging extra. It's rare to find service that's not only reliable and efficient but also fair and trustworthy. Frostline will definitely be my go-to for any future appliance issues. Highly recommended!

From the owner: We’re a newly established company founded by experienced, certified technicians who have been in…read morethe appliance repair industry for over 8 years. We truly understand our customers’ needs and specialize in both residential and commercial appliances. What sets us apart is our attention to detail, same-day repair service for most appliances, and the care we bring to every home—we treat it like our own. Reasonable prices for our new clients!

Had my electric range fixed. Quick response to my request, quick and easily scheduling,…read moreprofessional technicians, and reasonable pricing. Will use again.

The repairman came quickly to help us solve the issue of a broken dishwasher and washing machine…read more We were very happy that they could come during a weekend since another place we called were not available either during a weekend or holiday. They found the problem easily and got the part we needed and put in in a reasonable time. The value for the part was reasonable and ordered quickly too. We will definitely call again if we have another issue.

I have a Sub Zero Model 642 refridgerator that had stopped working on a Friday night. On Saturday…read moremorning I was able to schedule an appointment online for the 9:00 to 11:00 time period. Adam came out and was very knowledgeable. He pointed out that I needed a new master control board due to a failure with it he found. He also pointed out that the master control board works with several different Sub Zero model, but my old (failed at this point) was not configured properly for the Model 642 so he fixed that as well when he installed the new board. He noticed that the fan above the refrigerator was not properly grounded so he connected the grounding wire to it. He also thoroughly examined my system and noticed that the "input panel" had a defective on /off switch which would trigger a spurious "off command" to the master control board. He disconnected the "input panel" from the master control board so no spurious off command would be issued until he could receive a new "input panel" so I could have use of the refrigerator for the few days it would take to get the part. He knew how to "work around" my problem so I could still have a working the refriderator. I could not change the internal refrigerator temperature during those days without the input panel, but I did not need to. I highly recommend him.

Requested repair for my Samsung gas oven that wouldn't heat up. Adams Brand reached out quickly and…read morescheduled an appointment for less than 24 hours later. Nick showed up on time, was polite, efficient, knowledgeable and customer service oriented. Should the need arise I wouldn't hesitate to call them again and/or recommend them to family or friend.

Very responsive and excellent communication. Service person…read morewas very helpful. Cost was competitive.

It was a pleasure doing business with them! Great…read morecommunication, he is very professional, efficient and extremely polite!! I would highly recommend!

Illia was punctual, polite, reasonably priced, and solved multiple issues…read more It's hard to find people you can rely on, Illia is one of those people. I won't hesitate to call him again in the future.

Outstanding. Responsive. Knowledgeable. Fair pricing. Nice. Helped answer some additional questions…read moreI had.

Did a great job fixing my LG oven, came same day, even had the part with him that needed to be…read morereplaced. Worked quickly, was professional and courteous of my space. Oven has been working like a charm since!

My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

I called Mass Appliance Masters last Monday 02/09/26 about my washing machine at 2:30pm and they…read morecame to my house that day around 4:30. Diagnosed the issue ordered the part and they are back today 02/16/26 repairing my machine. Very responsive and reliable. This was after I was assigned a scam artist company by Electrolux. Buyer beware if you ever get assigned to APS Electronics.

I read the review and called them. My dryer did not work. I paid them for 1/2 the the amount…read more Then they told me they ordered the wrong part. I have been calling them every day. Dennis was the repair man. Thank God I asked for a written receipt (ON MY PAIN PIECE OF PAPER) So I called again and again. I finnally spoke to Elis today AFTER I TOLD HIM THAT I WAS TOLD IT WOULD BE FIXED SAT OR EVEN SUNDAY and he says he could only the job on Sat after thr part arrives ---WHAT? Do yourself a favor use POIRER APPLIANCE

I was very glad I called this business. Thy had excellent reviews on Yelp which is why I chose…read morethem. They deserve five star reviews. They booked our repair approximately three days after I called. They had my cell phone number and kept me posted on their eta. I'm so tired of service companies coming out to repair something, and they need to order a part! We've waited weeks for them to return and finish the repair. This company had everything needed in their truck. They replaced our broken ice maker and now it is running exactly how it should.

Steve was absolutely incredible. I was in dire need of servicing for my 25-year-old Sub-Zero…read morerefrigerator and Steve replied to my request within 1 hour, and was at my place the next day. He was very kind, professional, and efficient. Him and his team were able to get my refrigerator up and running like new; at a very reasonable price! If you are looking for someone who knows there craft, and will get the job done right, I highly recommend them. Thanks again!

I paid $130 for a diagnostic on my Miele electric kitchen hood. A technician came out, diagnosed a…read morefaulty motor, and recommended a replacement. Based on their assessment, I ordered a new motor, and they scheduled a return visit to install it. No one ever showed up. Since then, we've been given multiple appointments with zero follow-through. They've also stopped responding to emails entirely. When I initially requested an estimate, I had to follow up several times--despite printing my email address in bold on the receipt--just to get the document I already paid for. This process has dragged on for over a month with no resolution. I've since hired another company to complete the work and filed a chargeback through my credit card. I would not recommend Master Appliances to anyone. Completely unprofessional and unreliable.

This company is a fraud. I had them come fix my freezer. $200…read moreHe fixed nothing One of the issues were the lights. He ordered the lights came back to install. $150 . The lights worked for one day. I called at least four times for them to come back and fix the problem. No follow up. THESE PEOPLE ARE THIEVES

My mother needed a new fridge; I live out of state so I called Poirier. Matt went above and beyond…read morewith records of the last fridge Mom had bought from Poirier, attention to detail, quick emails, and a willingness to be sure I had all the information I needed. The new fridge is great and I am so glad I called Poirier.

these guys are awesome. The manager Jimmy was terrific. We buy a lot of appliances and they're the…read moreeasiest to deal with by far.