Friendly greeting when I entered the office. On time,…read moreefficient. Dr. Nguyen and his staff are medically excellent, but also kind and caring. And I got amazing pain relief!

Dr. Tam Nguyen was very unprofessional and one of the rudest doctors I've ever seen. I arrived in…read moreextreme pain and left the same way.

The doctor here has bent over backward to help me out while the DEA illegally practices medicine…read morewithout a license by limiting pain medication production, which DIRECTLY impacts at risk patients and is discrimination against the disabled. I am filing an HHS complaint, and I urge anyone else with this problem do the same.

this guy gets into your life and has you doing it in a lucid constantly. He trusts no one and I get…read moreit but there are honest people in the wotld. I waited 3 months to see him and was told I couldn't be a patient because of missing appointments wh we n I was in the ortho hospital having surgery. Miscommunication is a horrible thing. Hrs a nice guy...he just dosent like people much. Wish he could have helped me.

Christopher Felt has the worst bedside manner I have ever experienced in a medical setting. Being a…read morechronic pain patient he makes me feel as though my conditions are nothing more than an inconvenience. I have been waiting over 3 months for a procedure and the office is claiming it is due to insurance denials. When I spoke to an imaging office, they told me the truth about the office- they don't do what is needed to get procedures and process out through insurance. All that was needed for an MRI to not come out of pocket for me was a peer to peer review and he refused to do so. When another medical office is apologizing for the treatment of your Dr based on a small ask they refused, you know you have a bad Dr. Dr Drennan is amazing. I have no issue with him he treats patients amazingly. If he would treat all patients his practice would be amazing. The ladies at the front desk are nice. They are aware the patient portal doesn't work correctly and apologize for that every time I come in. They say the drug testing is random, yet I have to leave a sample every time I come in. I take my medication as prescribed and I have had two test come back as bad. I think they using either a bad lab or bad practices sending in their samples. Be aware of th

I have been to 5 pain speialists over the past 8 years and Dr Drennan is the first one to treat my…read morepain vs pushing drugs like the previous 4. My pain is greatly reduced and he has helped me cut my medications by 75%. I am on 25% of the drugs others gave me and the injection treatments have dramatically reduced my pain. If you want a Doctor to actually address your pain Dr Drennan is the best I've encountered.

Easy to make appointments, and located easily off Main St. South, on Professional Lane across from…read moreHealth Images. I've been trying conservative treatments for cervical spine pain for a year and finally had to resort to something stronger. Ariel Shaifer, N.P. was my caregiver and she was thorough , informative and went over the cautions of using stronger pain killers. But, she was still accommodating and not condescending or tough. You just have to pass a drug screening prior, a urine test or mouth swab. I was unable to urinate right away but sat in the lobby drinking water until I could. I had nothing to hide. Marijuana use might be a factor in the ability to receive medication, so be forewarned. I was even told to try CBD, but was concerned that since some CBD has a very small amount of THC, I had not used it. I was told that if it showed up upon my next visit, I'd just be asked to discontinue using that product. So, they aren't unreasonable. I had a plethora of conservative treatment information from several doctors and a referral, which apparently is not required, but helpful. I think that's why it went so smoothly. Ariel Shaifer is very pleasant and knowledgeable. The rest of the staff is polite and pleasant as well. I highly recommend them. I had a bad experience at Colorado Pain Specialists where the doctor actually contradicted my doctor's opinion (because he'd never heard of him) and made me cry. Plus, they were in Golden, not so close and easy to get to in Longmont. They followed COVID guidelines and there was no wait... the waiting room was busy, but not packed full. Plus, they ran on time. Seek no further, this is the right place to go!

From the owner: About Us Saving Lives. Changing Lives…read more Allpria Healthcare is Colorado's leading medical practice for pain management and addiction treatment. With an office conveniently located in Aurora, Colorado, a staff that is unparalleled in qualifications and experience, and an array of truly unique treatment options, Allpria Healthcare is a premier destination for rejuvenation, rehabilitation, and relief. The team of highly skilled providers at Allpria Healthcare includes several board-certified physicians, including one of the very few pain doctors triple board-certified in anesthesiology, pain medicine, and addiction/substance abuse. They're also one of the only pain treatment practices in the Denver area that performs dorsal root ganglion (DRG) spinal stimulation, an incredibly specialized procedure that fewer than 10% of pain medicine doctors nationwide are trained to administer. Allpria Healthcare focuses on non-addictive treatments to chronic pain, and is a leading provider of prescription opioid addiction treatments. The team is driven by compassion and dedicates the time and energy necessary to determine their patients' needs and develop a tailored treatment plan. The ethos of the practice is to treat the whole person, taking into account their mental and emotional health in addition to their physical wellbeing. The empathy that patients experience at Allpria Healthcare is unparalleled due in large part to the background of their medical director, Christopher J...

From the outset, the intake process was chaotic and redundant. I was required to complete identical…read moreintake paperwork multiple times -- online, over the phone, in person. During the phone intake, a staff member asked about my "second appendix surgery," which reflects a concerning lack of basic medical understanding and attention to accuracy. Upon arrival at the clinic, a patient exited an exam room yelling profanities about one of the medical staff, referring to him in derogatory terms. Front desk staff did not appear surprised or corrective, even agreeing with her, which created an unprofessional and unsettling environment. Once taken to the exam area, I was again asked to verbally repeat the same information already provided multiple times. My pharmacy information was listed on two intake forms and verbally confirmed with staff, who entered it into the computer in my presence. I would like to acknowledge that the physician assistant, Chris Kottenstette, provided a thorough and understandable explanation of how pain responses affect the brain and body. I appreciated that portion of the consultation. He recommended a non-narcotic prescription medication and discussed two potential nerve block procedures, one of which I declined. However, the follow-through on the medication prescription was nonexistent. After returning home, I never received notification from my pharmacy. When I contacted the office, I was told they did not have my pharmacy information. This was after it had already been provided in writing twice and verbally confirmed. I confirmed the pharmacy again and was told the prescription would be ready after 5:00 p.m. Shortly after that phone call, another staff member called stating they still did not have my pharmacy information. In total, my pharmacy details were provided five times within approximately two hours. A week later, still nothing. The only action that appears to have been completed efficiently was scheduling a surgical procedure. Given the repeated administrative failures and lack of basic follow-through on a simple prescription, I did not feel confident proceeding with an invasive intervention. I cancelled the procedure. When I notified the surgical center of my cancellation, I was told they are "not at all affiliated" with Colorado Pain Care. However, publicly available information indicates that the co-founder and CEO of the practice is also associated with the surgical center where I was scheduled. And one of the office staff they transferred me to said she is a staff member of Colorado Pain Care and does office at the surgical center. This conflicting information raises additional concerns regarding transparency. I requested both the clinic and the surgical center email me a confirmation that the surgery was cancelled - given their lack of follow-through I wanted to make sure they weren't going to either charge me a no-show or try to pull one over on my insurance. But wait...there's more! A week before the surgery, I got a call from the surgical center confirming the surgery. When I read the cancellation email to them from their own staff member, they said they have no one on staff by that name. It literally came from someone with the business email address for Summit View Surgery Center. She then called me back to say, "oh yes...she does work here". I felt like I was in the twilight zone with everyone I met here. The right hand doesn't know what the left hand is doing and neither one of them are putting a needle in my spine. A resounding vote of no confidence. The website emphasizes holistic, patient-centered care. Unfortunately, my experience felt transactional and procedure-driven rather than patient-focused. Not to mention a complete circus.

Very disappointed. I thought I was scheduling to see a physical therapist to get dry needling…read more Ended up on the other side of the clinic seeing a Doctor who gave me a sales pitch on PRP then charged me for a whole office visit costing me $230 - Definitely would not go back

I've been coming to Dr. Singleton since shortly after he began practicing in Colorado. I was within…read moremy first year of living with chronic pain but didn't have a diagnosis yet, that didn't stop Dr. Singleton from trying to help me and get my pain under control. Since then I've been diagnosed with chronic pain, chronic fatigue, very bad fibromyalgia. Dr. Singleton and his staff have worked with me over the years, adjusting medication, trying different therapies and treatments until my pain slowly became manageable. I greatly appreciate this office and all they have done for me and I highly recommend them to anyone needing help with chronic pain.

Dr. Singleton was caring, explaining what's wrong and how to help. I've had a lot of surgery's…read more The day of treatment the staff was the best. Nervous know I was nervous and was very professionals at make the day easier. I would recommend Dr. Singleton and staff. Thanks for helping.

Dino the guy I talked to on the phone was so disrespectful and rude for no reason. I wouldn't go…read morethere if they paid me!!!

I am a disabled vet, and use the Aurora, CO location because of the doctor that runs the clinic. I…read moresubmitted for approval to be seen at Alpria, and it took over 4 months for the clinic to get back with me to schedule an appointment. Upon scheduling the appointment, I was called back the same afternoon, informing me that my appointment needed to be moved because of snow that is forecasted. I was told that my appointment would be moved to the next available slot, some 3 hours later. Nevermind that once someone gives me a scheduled appointment time, a couple of things need to happen. 1. I have to schedule the time off of work, because like the vast majority of Americans, I have to work in order to survive. 2. I then move other appointments around so that I can accomodate this new appointment. When an appointment is rescheduled, I then have to go back and redo things all over again, and feel like an idiot having to change the time that I schedule off of work. All of this is bad enough, but when the very next day I am contacted to reschedule my appointment again, I have to draw the line. If patients cannot be accomodated, and expect to be seen when they are told they will be, then something needs to change. The receptionists hung up on me twice, and were giggling in the background while I was explaining my frustrations with them. Today, I am a feeling astonished. I have always spoke highly of this clinic, and today I was given a clear picture of what unprofessionalism looks like. As I mentioned before, I have never recieved anything less than stellar service from this location before. It appears that they have some new staff members, and it is a shame to see this clinic become what it has.

Update: They just now called me during work to remind me of my appointment last month. I stand by…read moremy assessment that this office doesn't know what it is doing.

Worst pain managment. Since the change of staff, it has just turned to a horrible place to receive…read morecare. The staff now treats every one of their patients like they are all drug addicts. They wont listen, dont seem to give an regard to any diagnosis on your medical record and treat you horribly. In the past year, this clinic has had a change of staff 4 times, not to mention 3 different front office people. The new receptionist schedules people past their med refills and tells them they will be fine. If you call to get an appointment because meds are not working, they won't do a thing. If you are a minute late, they refuse to see you and threaten to terminate your "contract" with you, but you will wait for over an hour to be seen. I wouldn't go to this place if my life depended on it. Please find somewhere else to go and receive care. You can find better.

I absolutely love this place Dr. Serena and Dr. Headache are the best! ( I do apologize if the…read morenames aren't spelled correctly ) They are very helpful and have a lot of knowledge. I'm so happy and blessed that I have found this place. When I walk in the doors they know my name also love Savanna and Bila very good at giving IV's Highly Recommend!! I love the office so much that I introduced my mom and sister In coming to their office. Thank you all for your kindness.

Such a great place I recommend coming here!!!! Had very friendly staff and the place was a very…read morecute location.

My initial impression was that this place was awesome. Short wait, nice staff, nice doctor…read more However that changed after I dropped off some paperwork that I needed filled out and returned within 14 days to give to my employer. After a week, I found out that the person that I'd left the paperwork with has never given it to the doctor and no one could find it. I reprinted and dropped off form again. When I received the completed, some information was missing that needed to be included. I asked for a letter to be written and what the letter needed to say to fill in the gaps that were not covered in the form. Instead of doing as I asked, I was given a newly dated copy of a letter that I'd previously been given that didn't provide the needed information. I stressed to everyone that I spoke with regarding this matter why it was so important and the timeframe which I had to work within. I never received what I needed. They are all very nice people, my impression now is that they don't care. This matter was very important to me, but I don't feel that I as a patient, or a customer matter to them. I went to the doctor because I was not feeling well. I didn't need this in top of already being sick.

I really enjoy going here. I have never had a bad experience. The office staff are friendly and…read morekind, and they know what that are doing. On the two visits I've had, I had the opportunity to have had both doctors and they are both great doctors. I have recommended this office to my family.