Horrible service! NEVER get a safe deposit box here! My parents had one. They are deceased. The executor of the estate lives about 1000 miles away. I was legally appointed to open the box, pursuant to Illinois law. The bank knew I was going to have to drive half way across the state to open the box. I brought the legal paperwork. I even brought a copy of the statute, all from the estate lawyer. The bank denied me access, refusing to comply with Illinois estate law, which clearly allows an executor to appoint someone else to assist.
So, NEVER utilize this bank's safe deposit if you want your heirs to get access. read more