DO NOT USE THIS BANK! I have never been less satisfied with any business. We had a house fire a…read morefew months back. It was not a total loss, but it was also not in a liveable condition. Throughout the entire process, insurance has been very helpful and the contractors have been working hard to get us back into our house. This bank has been the biggest roadblock and has halted any progress to a complete stop. I have been told numerous times that the check that was written to myself and the bank needs to be put into a title company to deal out the payments at a $500 cost to me. I have been told multiple times that this doesn't happen in 99.5% of cases but is happening in our case despite only a shed and one exterior wall being burned in the fire. I have never missed a house payment and have great credit however the bank still would not back down. After fighting it, I eventually acquiesced to move the process along. THIS BANK SAT ON THE CHECK FOR A MONTH WITHOUT DOING A SINGLE THING. That's an extra month we have to go without being our house. That's an extra month of rent we have to pay at the new place. My girlfriend and I are both teachers. We do have done so much during the month of July while we were not at school to move things along. Instead this bank did absolutely nothing. It was only when my father contacted the bank on my behalf to ask about the progress that it was discovered nothing had been done since I took off work from my Summer job to proceed with the title company. All that we got was an acknowledgement that this bank was the one that dropped the ball. I have never felt less cared for as a customer. I hope nobody has to go through what we have been through with our house fire. However, if anyone does have this happen to them, I certainly hope they have a more helpful bank than Morton/Clocktower community Bank!! I would give zero stars if possible.

I bank here and one day I got a call from Tim w. He had caught a clerical error on his own and…read morecalled me up enquire. The bank had just upgraded to a new digital platform. I won't go into a bunch of sorted details. But, Morton caught the error. The app didn't post a stop payment on my account and the teller cashed the check. I got a full refund and the bank ate the mistake. When I banked at cefcu, I told them I had blank checks stolen and to call the cops if anyone tried to cash them..cefcu not only cashed my stolen checks. But they wouldn't prosecute the thief, charged my savings account overdraft fees, and gave me a 100 reasons why they couldn't help me...Morton community banks caught the mistake and fixed it on their own...YOU CAN ABSOLUTELY TRUST THIS BANK !!!! They don't play games. They are ethical and truly customer oriented like a bank is supposed to be..

If you are a senior citizen and want treatment and assistance with respect, I highly recommend…read moreKristi Phillips at this location. She is the most efficient and thorough representative of this bank and having no success at the main bank in Mackinaw when I was moving my accounts from another bank! I have not tried the other branches but I suspect they are equal to Kristi. As a senior citizen being shown respect means a lot! Thank you Kristi and God bless you for the service you provided to a new customer! It's very much appreciated!

My agent is Mark Friedrich. He has been so helpful. He has always helped resolve any problems and…read morebeen very responsive to my concerns.

I was shocked and amazed at the prices they were able to give us after YEARS of being overcharged…read moreby a "big name" insurance company. I hit a deer just a few months after switching. The claim was as smooth as it gets. No hassles, no fuss, just great customer service. A huge thanks to Nate Heinold.

Not a good experience at all. My agent was not truthful with me. I was insured with this company…read morefor 2 years. My rates changed without notice, they charge extra fees for cash payments. Called my agent Dusty he never returned my calls. Had to stop by office where I learned my coverage changed without proper notice. When addressed Dusty begin to talk very aggressive. I cancelled my policy and switched to State Farm. I informed my agent on the issues I had with Country. Same coverage 135 dollars cheaper. Bye Country Hello State Farm...

Very thorough in helping to determine our needs, knowledgeable about products to help in our small…read morebusiness, promptly replies to inquiries.

Randy Begole is the best agent I've had in my 30 years as a State Farm customer. He has taken care…read moreof my family with professionalism and class

Randy Begole is a great agent. He treats everyone with respect and is willing to go the extra mile…read moreto provide great customer service. He's prompt to return phone calls and follows up on outstanding issues on his own. Great person to do business with.

This is an excellent local bank that I highly recommend visiting. The staff was extremely friendly…read moreand helpful when I wanted $15 in pennies. They were very fast, and it couldn't have been a better experience!

This goes out all customer service reps Plus those work bank…read moreWhat great friendly group folks. Just checking on a certain check make sure went through OK Just one thing treated great. Don't get that much anymore most places. This staff may never meet are see but there is those might see Hope never change Reason doesn't bother me call ask question Not treated bad treat you like real person not just body Thank you all

The people at MidAmerica care about you. They try to make your life better by meeting your banking…read moreneeds. Baylor Carper has helped me from Day 1. She's a tremendous asset and if you need help call her.