Even though Christopher was new, he did an excellant job of helping me with my complicated needs…read moreinvolving four different accounts. He was not only patient but jovial too. I didn't even pick up that he was new because he handled things so well.

This bank has predatory fee structures and banking practices. I closed an account with them by…read moreremoving all funds. They kept the account open and started charging a whole bunch of fees. Never so much as a phone call about the issue. When I finally became aware customer service treated me like a deadbeat and failed to resolve the issue in a satisfactory manner. I have also asked multiple times for them to send a complete breakdown of all of the fees charged to the account and still have not gotten it as of the time this review was posted. Avoid this bank at all costs, they are not trustworthy

I have been with this bank for over 30 years, largely because they approved a business loan, when…read moremy existing bank said "NO". Thank you Busey for believing and trusting when others did not. Busey has wonderful people that really take a personal interest in you.

Worst bank I've ever used in 50 years. Can't access my account online and after contacting customer…read moreservice and they tell me it's fixed, it is for an hour then it reverts right back to unaccessable. Moving to a new bank on Monday

This bank is now CIBM. I researched 17 banks in B/N regarding CD and MM rates. I contacted them…read moreall by phone. This bank stood head and shoulders above the others. Two employees, Lucy and the branch manager Chrissy, were welcoming, knowledgeable, and detailed. I am so glad to have found this bank and these great representatives of their products.

Stephanie McWhirter was the gal in my agent's office that assisted me when I signed up for my…read morehomeowners insurance. She was so helpful & kind with me answering ALL my questions & concerns. She never made me feel rushed considering I had a lot of questions. State Farm is lucky to have her as a representative for the company. Thank you Stephanie!!

BEST CUSTOMER SERVICE I HAVE EVER HAD!!!!! First thing Amanda asked me was is everyone ok? That…read morement so much to me. She made me feel calm and I didn't have to do anything but hold the phone. She started the claim on the tow truck and rental car before I could say thank you. She was fast and efficient. BEST CUSTOMER SERVICE I HAVE EVER HAD!!!!!

Amazing insurance agency. Currently three staff made up of the owner Ivan, personal lines agent…read moreAndrew, and an excellent customer service representative Brittany. I just placed personal auto and tenants with them! What a pleasant and knowledgeable group of insurance sales people! I did commercial insurance for almost 50 years, and I would happily work with anyone at this agency to handle everything! The most important thing to me today is the genuine feeling of trust! I had it in this office! I'm sure they will grow, and after trying several that I will never work again, this group gives you a sense of knowledge, professionalism, and they are so pleasant and kind! Highly recommend and I have been struggling in finding the right company and agency! 5 stars and more if they were available on Yelp!

Always extremely helpful with whatever I have needed. Most recently, helped get husband addedread more

Don't trust US Bank. I bought my house in 2017 and they have messed with my payments and I have…read moreonly paid off less than $1500 of my mortgage. It wasn't that way in the beginning but it's been changed in the last 7 plus years. I'm 70 and they have screwed me so I will never get it paid off. The damn crooks should be shut down and run out of business.

Stay away! We discussed in length the type of life insurance…read morewe wanted, I even still have the notes in her writing! We wanted a whole life investment policy, we paid premiums plus extra (per her explanation) for over 10 years, my husband passed away unexpectedly and found out it was a term policy, we lost all our premiums and investment money! I would leave a zero if possible!

Sold us a life insurance policy that was supposed to be a whole life, turned out to be a term…read morepolicy! We payed premium's plus extra for 10 years only to find out it was a term policy when my husband passed away unexpectedly! All the premiums and investment money we paid was gone! Stay away! Wish I could give a Zero!

I have worked with Seng at Allstate for over 8 years. I have 3 homes and 2 vehicles and on top of…read moreamazing service, Allstates prices are extremely competitive! I would highly recommend giving Seng a call for all your insurance needs.

Before you use this insurance company, let's take a look at who this really is. While cheering for…read morean opposing team during a soccer game, this man turned to me and my also 20 year old friend and called us "fat girls". When I proceeded to be rude back, he AGGRESSIVELY approached me to the point of making his very young daughter cry as well as his wife when I said if he didn't leave us alone I would call police. He refused to leave us alone to the point where the police were called. This behavior is unacceptable at a school function nor in society in general and I feel the people using this business should know this part of him that harasses young women who are cheering for a sports team by calling them fat.