Horrible. Used these guys for 7 years for my extinguishers. Called for a suppression system was…read morefirst told will call me back. Nothing after a week. Then called in and got a quote. Then was told would have someone call to schedule. Nothing. now going on 3 weeks. Called in spoke to a woman who said nobody is in the office. When I said I am just trying to give you guys money she put me on hold. Owner came on and said can help me they are short staffed this week one guys has covid?!?!?! So I said this is the 2nd job I tried to give to you and he cut me off and said dont tell me how to run his business. I said not doing that was trying to give you business and he hung up. Was the business bought by new owners? I have never been treated so badly there. Used to be old nice gentlemen working there. Guess not. Avoid this shit show like the plague.

The best in the business. Everyone is very professional. Very happy with their installation and…read moreservice of our fire and burglar alarm.

After leaving three calls for the Service Department I finally reached the Manager and was met with…read more"yeah, we're busy. What do you need". My response was I apparently need a new alarm company. Called last week and left a message for the billing department. No response...I've was a client of yours for 31 years. Terrible how you treat customers!

I have an account with Associated Security Corporation and they called my front desk receptionist…read morecalling her an indian and that she is in trouble for having some sort of malfunctioning hidden cameras. When my front desk asked for a call back number and name so she can forward it to me the rep on the phone laughed and hung up(yes this is all recorded) When I called them back to find out what happened the rep then forgot to put it on hold and said "do you want to deal with these indians" and hung up the phone on me. I called back and now a gentleman picked up and said " i'll transfer you to the manger" and hangs up. I called again and forgets again to put me on hold and says "I wasnt suppose to pick up his phone i'm transferring it don't pick up" then proceeds to transfer me and the lady who initially made the derogatory statements picked up and says "oh f*** I wasnt suppose to pick up" and hung up I then called again and the same guy picked up and says "I didn't hang up I was transferring you to the owner" and I said then why all the derogatory statements and I then proceeded to tell him that I will send all the recordings to my attorney and he said his calls are also recorded. Just to put it out there I AM NOT INDIAN. I recommend not using them at all (this is not the first time i'm having an issue with them) and I will be canceling my account with them asap and recommend any minority owned companies to do the same due to Associated Security Corporation being a company that only caters and respects a majority race.

My first "big" project after getting my promotion at work was to manage the install of our new…read moresecurity camera upgrade. The techs from ESG were great to work with, and the install went seamlessly. We made a few minor changes based on some internal factors, but Bob, and his team didn't miss a beat. I would absolutely recommend them to anyone, and am sincerely grateful that they made me look so good on this project.

You can go with a big name company or you can go to ESG and for the same price get a much better…read moresystem and experience. All correspondence prior to my install (November 2014) was timely and helpful. Bob was great at explaining my options and helping me find the right choice for my home security. Since install, I've had a few questions and every single time I received an answer almost immediately. My system is working great and I can't say that I see anything going wrong any time soon.

The staff here are friendly and offer great customer service. Will recommend to all my friends and…read morei am very highly satisfied. The office manager is very professional and courteous which was very appreciated.

I have been a customer of first choice/ vector security for more than 8 years. Anytime our system…read moregoes off it's a super quick response from them. We have also had service calls for a few battery replacements. They came out fast for the service and didn't charge us. Very pleased with them!