I was not impressed. I had them come look at a recently installed system. The man was angry the…read moreentire time. He pulled out a calculator with an estimate of $18,000 for the brand he uses and refused to work with the new equipment. I felt sorry for his helper. I paid them $99 to get the hell away from me essentially. As a result, I would not call them for anything. I would not recommend them. Thumbs down.

First, this company answered the phone and was able to send someone out to look at a duct problem…read morewe had at One of our duplexes. That is a plus. A big plus. The downside? They quoted me an outrageous price. When I told them it was 50% more than what we had budgeted and I was going to call my spouse to talk about it, the technician IMMEDIATELY dropped the price by $250.00. Like before my husband could even answer my call. He knew that his quote was outrageous and that my husband would say absolutely not! but felt I may be gullible. I know that I am a girl, But that doesn't mean as a company that the first thing you try to do is price gouge me. Shame on you. The workmanship is fine, but I am very displeased about the quote process.

Very professional in dealing with this company I called because I didn't know what was going on…read morewith my hot water heater ,they came right on time explained the problem , I need to add an expansion tank , they installed it , clean job very courteous and at a reasonable price.

Working with this company has been awful!!! We have a home warranty and this company is in the…read morenetwork. We have been trying to work with these people for 2 months to get our basement bathroom repaired. They have come to our home 2 separate times. They have no-showed twice with no notice at all. We've had to call them multiple times to find out what's going on, if they're going to show, what time they will show. We have been told they would call or return a phone call and never do. There is absolutely no consideration for our time or our schedules. Basement toilet is still nonfunctional. Wish I could give them negative stars.

Service tech insisted on parking in front of trash cans and mailboxes when the other side of the…read morestreet was wide open. And then was very obnoxious and rude when I got angry with him. I wouldn't touch these guys for any amount of money

im not an actual costumer but my apartment complex hired this company to work on hvac systems after…read morehack job maintenance men who had no clue what they were doing hacked up our air conditioners .. and let me tell you Mr Keith that works with yall is a jam up hvac master.. I appreciate his knowledge and experience and work ethic to stay until it was completed after 6pm .. and did a very professional and beautiful hvac job .. not to mention working behind people who had no business touching a capacitor much less installing a unit.. im so grateful.. thank you Mr Keith

This is a tale of two Kas Vegas a/c companies. The good: Airbender. The bad: read to the end to…read morefind out. Here's what happened: Another hvac company was out to repair my disconnect box. After saying it wasn't covered by my Homeowner's Insurance because of a missing part, they quoted me a repair price of $700. I said,"goodbye." After the repair person left, I found the missing part on the ground, near the disconnect box. It was a cover the size of your cell phone that goes between the outside box cover and the a/c wires in the box. I jammed the part back into place, and called the Homeowner's Insurance Company to share the matter with them. After sending them photos, they said they would cover any necessary repairs, and that the HVAC company would come back out. Guess what? The HVAC company never called, dodged my calls, not interested in finishing the job. After a month,Airbender was assigned the job by the homeowner's insurance company and came out. Repair person was like, "no-there's absolutely nothing wrong w your disconnect box. They were just trying to scam you." Sooooo.... 5 stars to Airbender for their honesty and prompt appearance to resolve the matter. Beware of Pro-Price HVAC! Do not deal with them!!!!!

I really wanted to like this company because everyone I spoke to was so nice. However, if you are…read morehaving plumbing issues, I would not use them. We have had the same problem with our plumbing for over a year now. We have had countless people come out from Xcalibur to look at the problem and we have paid them almost $3,000 in total and nothing has been fixed. The first encounter was in December of 2024. I even paid for the VIP service because I was told that the VIP would help us get quicker appointments. We paid every quote we were given, and we did everything Xcalibur recommended. We even got our septic tank cleaned out unnecessarily because they recommended it. I first became frustrated with Xcalibur in January of 2025, because we had so many people come out and everyone assured us that the problem was fixed when they left. At that time, we were quoted $2,335 to fix the problem that we had been assured was already fixed. I wanted to use another company because I felt like we were getting the run around, but Xcalibur assured me that this would fix our problem. I was told that the company stands by their work and that they offer a warranty on their services. I reluctantly agreed to the work because they were so nice and I trusted them at their word. We were told everyone who had come out before from their company did not know what they were doing, but this plumber was the "fixer" and would make everything right. When I asked for a copy of the warranty, I was emailed a copy of the invoice only. Over a year later, and the problem is still not fixed. We had someone come out last week from Xcalibur, because the problem resurfaced yet again. Not only is there not a warranty on the work done by Xcalibur, but we paid almost $400 for a camera to be run (for a second time by Xcalibur). We were then provided a verbal quote for well over $10,000.00. I was again told that everyone who had come out before had no idea what they were doing but THIS would be the fix. The suggested quote included going through concrete and ripping our floors up. The flooring work was not included in the quote. At this point I have lost all trust in Xcalibur as they have repeatedly lied, and they do not stand by their work. They clearly do not even think their past plumbers did a good job. They clearly only care about money as they continually come out and quote more and more each time. The $400 we paid last week (on top of the money we have paid to them previously) did absolutely nothing, because only a few days later the problem was back. I called another company and they came out quickly and they were so incredibly professional. Everything Xcalibur failed to do in over a year has been fixed in only a few hours and around $750.

I have been a member of Xcalibur for a couple of years now and I've used ever one of their…read moreservices. I haven't had hot water for three days and David got the job done. They come out quickly and assessed the situation and get it done. This is my third review for Xcalibur because every time they leave, the problem is fixed. Its totally worth it to become a member because things can go wrong at the worst time and you know who to call. Im happy. Today I have hot water. The staff has always been courteous, knowledge and they get the job done. There are all kind of other benefits that come with the membership so you should call and set it up. Its horrible to run around at the last minute trying to figure out who will fix your problem. Guess what, they do it all. No running around trying to find someone, just call one number and they will get you hooked up. I know they have for me. Now to go enjoy a nice hot shower.

Blake is one of the hardest workers I have ever met. He arrived when he said he would. He explained…read morewhat our problem was in a way that I understood. We worked on a solution that worked for us and I had the best customer service ever. He made sure our house was cool again quicker than I ever imagined.

These guys came and installed a new unit for me but didn't do it all the way. I had to call again…read moreand again to get an appointment. They came eventually and worked on the cooling part. Now that its cold, I discover the heating is not working. Poor workmanship. I call their office and they promise to send some one over. Later I (same day) and this guy said they went out of business. I wouldn't wish or recommend them to my worst enemy.