Love this one! a newer building and the rooms were great. the breakfast had scrambled eggs,…read moretoast, bagels, fruits, bacon, and assorted cereal. Great way to start the day. Parking is a bit scarce, not sure of you can park at hotel next door or not, but it is in front so seems logical. Not a lot of mask wearing, so either all guest are vaccinated or not following rules... but you can stay safe distances so all ok.

Upon check-in, I asked for daily maid service. We stayed 4 nights and only had cleaning once…read more Totally inexcusable. I even mentioned it to the front desk more than once. Also, every business hotel these days has a safe in the room. Every one but this place. I didn't expect to have to carry my laptop everywhere, and for these reasons I do not recommend staying here. WiFi also did not work well. I had a lot of trouble working while I was there and had to use my phone's personal hotspot. When I got to my next location, I didn't have any of that trouble. It is the most expensive Hampton Inn I've ever stayed at, and they jack up rates during a conference at the nearby Suburban Collection Showplace (the reason we were there). It's well located with plenty of good restaurants nearby and near the Expo center, but so are half a dozen other places. Normal room rate is about $120. They jack it up to $260 something during a conference, with the special conference block being $219. Taking advantage? Providing proper service for those rates? Nope.

Super clean rooms, wonderful staff. Big shout out to Elham, our morning hostess! We stayed two…read morenights and each day it felt like mom made us breakfast. Each breakfast was a bit different, with many fresh options and really felt Ike she was taking care of us. If you want to stay at a place where it feels like mom feeds you before a long day and hugs you before heading out, stay here! You can tell the staff are well taken care of here which translates into guests taken care of. One of the best Holiday Inn Express properties I have visited.

The staff was the best part of staying at Holiday Inn Wixom Mi…read moreThe rooms are a bit need of cleaning Mattress pad torn with hole in it worst was the window well Very dirty as in Mold growing in it The air conditioner is just below the window and i suspect the moisture is what's causing the mold It does not take much effort to wipe them when they are in the room cleaning

Pretty decent Hyatt. Nothing that fancy, we are use to staying at the one in Cleveland which is…read moresimilar price point but has better rooms and facilities. Always appreciate the beds at all Hyatts and the roomy layout - was a tad bit dark in our room but we were there for a dance comp - proximity was 10/10. For Hyatt, you should mention that you do have one 6kw/hr charger - was handy for a tiny extra charge for the way home. Please also have a separate entrance, was a pain to always get stuck behind paid parking lineup when you are just trying to get to Your room. Gym is very barebones but workable.

Great event while I stayed here. Not close to much(walking distance), but had a lot around within…read moredriving distance. The outdoor patio area with the live band was great and the bar inside had some amazing staff. The hotel check-in staff was also a pleasure to have a quick chat with. Definitely recommend this hotel in the area. The rooms are clean and get cold. Thanks! Here are some pictures of some birds on the property.

Excellent stay here. Since my last visit they have added USB ports which is great…read more Breakfast is much better than average with hot breakfast items, yogurt, fresh fruit, and also a salad bar. It is kept clean and food is fresh. This hotel is conveniently located to shopping and restaurants. Friendly and helpful employees.

This review is for the Staybridge hotel in Novi Michigan, which belongs to IHG. If there was a zero…read morestar, I would have given it to them right away. I had an awful experience at this hotel, and I strongly advise against staying here. Initially, I was given a room where several things weren't working--the phone, TV, AC, and fridge were all non-functional. I complained, and as a gesture of goodwill, they moved me to another room. However, when I left the hotel and wrote an honest review about my stay, including criticism of the food and overall experience, they retaliated. They began harassing me with negative responses and an unprofessional attitude. To make matters worse, they charged my credit card an extra $212.22 falsely claiming I occupied two rooms on the first night--when in reality, the first room was unlivable, and I was moved to the second room. This is by far the worst hotel I have ever stayed at. If you choose to stay here, be warned: they seem to retaliate against negative reviews by charging additional fees or harassing customers. Save yourself the trouble, time, and money--find a better place to stay.

My review concerns the attitude of the staff. While the hotel looks clean and inviting, with a…read morebeautiful lobby, we were greeted with less than welcoming reception. We were there to view the "banquet" room for my D-I-L's baby shower. We had a "reservation" for a particular date/time and were told that the MGR herself, that she would be available all morning to answer our questions. We arrived to find the room in use and were told we could only peek through the windows. The Mgr arrived late, had no time for us whatsoever and was not even friendly. My DIL was not even given the courtesy of a phone call ahead of time alerting her of this inconvenience, or to suggest to her an alternate date/time. Will we use their facility for our function??? Not sure! LC - South Lyon, MI

We were in Detroit for a conference. The first night the conference hotel was at capacity due to a…read moreconcert in the city, so we stayed at this SpringHill. We walked into a nice lobby which smelled and looked very clean. They were short staffed so we were quite gracious with the desk clerk when he was away for about 10 minutes, when we arrived to check in. Our room was okay, but it was not the cleanest. Definitely not normal Marriott brand standards.

Booked a room here months in advance. Showed up, only to find our room cancelled. Had no…read morenotification of the cancellation. Front desk said they called and left a voice message which I did not get. They also said our card was declined, but I didn't put a card on file and chose to pay at the location. Then they wanted to charge me $50 extra a night to get a room. I will not be back. I have cancelled my reservation for next month. I will take my buisness elsewhere.

From the owner: My Place Hotel-Wixom/Novi/Detroit, MI provides guests with a variety of convenient amenities,…read moreincluding free off-street parking, 24-hour front desk service, coffee, and Wi-Fi. The hotel also welcomes pet-friendly guests! The rooms are equipped with full kitchens that include a fridge/freezer, microwave, stovetop, and toaster, making it easy for guests to prepare meals. In-room climate control, blackout curtains, pillowtop mattresses, and comfortable bedding ensure that guests have a restful stay. Additionally, guests can take advantage of the on-site laundromat and MyStore. The hotel is conveniently located near the Sri Venkateshwara Temple & Cultural Center and the Suburban Collection Showplace.

The room was decent and a good size, beds and pillows were very comfortable. I immediately did the…read morebed check to make sure there were no bedbugs. None found. Did not try the pool, but I was there for a comic convention and I didn't really have a lot of time to go swimming. The staff was really nice and genuine and it was close to the convention center. Very close to the mall so I found myself later in the evening going there and then going to Ford's garage to get something to eat which is right next-door. It was a really decent place and I've stayed in a lot of hotels that looks decent, but then the rooms were very terrible. They were also extremely accommodating when I explained that I get over sensory issues and that I did not want to be near an elevator. They found anyway they could to keep me away from that. Even though they had to juggle some things around.

As a longtime Hilton Honors member, I've voiced my frustrations about confusing or outdated channel…read moreguides at various properties. I'm happy to start this review by saying -- finally -- this location gets it right. The channel guide is straightforward, and the remote has numbered buttons for easy navigation. A small detail, but much appreciated. The room was clean, tidy, and comfortably sized, with thoughtful amenities like a mini fridge and microwave. I especially appreciated the extra charging box on the nightstand, which offered multiple outlet options -- a small touch that made a big difference. Two downsides: my room had a window with a failed seal, which obscured the view. Hopefully, that's a one-off issue. Also, the pillows appear to be fluffy, however when you lay on them they flatten like paper. The hotel features a small but adequate gym for its size and an indoor pool, which is a nice bonus. The location is excellent -- close to plenty of dining and shopping options, but tucked away enough to stay quiet and peaceful. Easy access to the highway makes it a convenient stop for travelers. Overall, a solid stay that hits the right notes in comfort and convenience.

Two of my coworkers and I stayed here under three separate reservations. When we checked in, the…read morefront desk clerk, Damon, was not welcoming at all after we had to holler into the back room when the desk was empty. Additionally he spoke so fast and so under his breath that he had to repeat literally everything. I have no idea when breakfast is or what the wifi access is because he didn't tell us. One of my colleagues's reservation was not in the system. My other colleagues's lock on the door was broken and had to get a different room after he had already unpacked his luggage. Absolutely no apology or empathy at all. The parking lot was horribly icy and I slipped. The room itself was very nice. Very well-appointed (plates, cookware, etc.) and clean. Room: 4 stars (why do hotel curtains never close all the way?!?) and the air conditioner/ heater sounds like a DC-9. Customer service: -10

This hotel and suites is very comfy, new, and close to many restaurants and shopping malls. The…read moredecor is very beautiful and colorful. Front desk employees are always welcoming and their customer service is very good. When we arrived we got a room that wasn't ready and we went back to the front desk and they went above and beyond to accommodate us in a clean ready room. We stayed for 7 days and our stay was great. Walmart is walking distance from the hotel. I will definitely stayed here again.

The location is pretty good, not far from restaurants and shops, and a short distance from a mall…read moreand lots of shopping. Plenty of parking. Free breakfast is ok where you can make waffles The fitness center has some free weights, weight machine, a couple of treadmills, a couple of ellipticals, and a bike. There is an indoor swimming pool which I did not experience. The rooms are a good size, microwave, stove top, full size fridge and dishwasher. Pillows are really soft, I wish there was a mixture. The big complain that I have is the television. It is a good size, go resolution however there is no channel guide. This means I must spend a lot of extra time scrolling the large amount of channels to try to get an idea what's on. This is very annoying.

Check in was easy no complaints. Rooms were clean no complaints. We had 3 rooms , we cooked dinner…read morefor the three families in room one , when the man brought more sheets to the room as we were cooking he stated that there was only a 4 person maximum per room, I had to explain to him what and why we were all in one room at the time. I guess he looked it up we didn't hear anything else about it. The pool is very small , with our kids and another group in the pool it felt over crowded. The jacuzzi needs a revamp. It's not the rite temp and the jets were not jetting. They also need an adult time in for the pool. I mean it's OK for everyone to be in the pool at certain times I would just like to enjoy the pool without hearing all the screaming and getting splashed with kids jumping in the pool . A lot of of Hiltons that I stay implement a timeframe for adults only .This hotel also have a 10 o'clock noise policy meaning that the hotel would like everyone to be quiet at 10 o'clock normally that will be OK if we didn't have children we bring our kids to the hotels to enjoy themselves but also we respect to others so it wasn't a big deal but if you have intentions on having Small ones in the room , you may want to rethink this hotel. I know I would recommend this hotel. It wasn't bad. It just had it moments what I say again yes but only if I couldn't find another .