Really enjoyed my stay here! On tour with a show and this was a stand-out in terms of service. Thanks for a great stay! read more

I have never had to leave a hotel immediately after checking in, but the room conditions, safety concerns, and front-desk response made it impossible for us to feel comfortable staying here. Our room keys initially failed, requiring us to return to the front desk. When we came back upstairs, someone in a neighboring room began shouting profanities through the door and pounding on the wall while we attempted to enter Room 316. The interaction was intimidating and immediately made us feel unsafe. Once inside, we were shocked by how drastically the room differed from what was advertised online. There was significant water damage and staining on the ceiling and inside the drawers, chipped and scuffed walls, crumbs and debris along the flooring, and a welcome card that appeared to have been stepped on. There were also strange bead-like balls of dust or debris stuck to the wall above the bed frames. The overall condition of the room was so unsettling that I genuinely felt like my skin was crawling. Additional interactions we witnessed in the lobby raised further concerns about the atmosphere and security of the property. When I explained to the front desk agent that we felt unsafe and were appalled by the room's condition, he appeared to smirk, scoff, and laugh under his breath. He offered no alternative room or meaningful assistance, did not properly check us out, and refused to provide a receipt. He was also initially unwilling to provide the general manager's full name, despite the manager's business card being directly in front of him. The condition of the room was unacceptable on its own, but the dismissive and unprofessional response made an already terrible experience considerably worse. We left shortly after checking in and found somewhere else to stay. I have photographs documenting the conditions described. read more

BEWARE!! Rooms are dirty, old and have a horrible smell! The carpet is filthy and the parking situation is sketchy and filled with random people. It was loud and I was literally scared. I checked in and checked out less than a hour later after complaining to customer service they found me a new hotel( Cambia Suites) Much Better!!! Clean and safe. read more

This hotel was not a first choice due to the location but due to homecoming weekend, a majority of the hotels in the area were sold out. To best describe this hotel, as a hotel for homeless families, and I would not recommend wasting your money on this dump. read more

I would like to start off by thanking the staff at this hotels for helping our group and never making us feel unwelcome. I stayed at this hotel last week for 5 days with an International group of 70+ kids who did not speak English. The manager and the staff treated us great. We booked 30+ rooms and the process was seamless thanks for the hotel manager Ashish. I forgot to highlight the great breakfast they have. They have nice ready to eat breakfast (eggs, sausage, pancakes, waffle, ECT) I never leave reviews at hotels but I felt like people traveling to NYC/ NJ should know about this hotel. Thanks again read more

The mattress was broken you could feel the springs on your back there were Dirty sheets, dirty floor, dirty shower with dirt. my mother woke up with a rash from the dorty bed. The breakfast is absolutely horrendous and customer service is disrespectful. Oh and by the way I stayed there on thanksgiving day with my elderly parents and was charged $200 for "smoking". I will never consider comfort suites as an option ever again. Be careful staying here they are scammers!! I have pictures of the same rash but I could not upload on here but please I beg you please stay away from this hotel knowing what I know now I would have just slept in my car in the cold!!! read more

I stayed at this hotel pre-covid and I am well aware that things change, like staffing and upkeep. I also realize that this is a budget hotel. however, My recent stay there sealed the deal of never staying there again. The overall safety, cleanliness of the hotel, maintenance and response to concerns lacked a great deal. Also, processes are not followed which could have resulted in a big issue/concern. I was over this hotel that I didn't even want to touch the breakfast in the morning. I would suggest staying away from this hotel, if possible. read more

Comfort Suites Newark - Harrison - Don't take your ring off or any small item. You have a risk of losing it. - Hotels Near Me - Newark, New Jersey

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Fantastic service and wonderful staff. Stayed there while traveling in a tour with the show Ghost Stories and Mindreader. They were very accommodating with our large staff and easy to work with. They even found something that had been lost in the parking lot. Scanned the security tapes to see who it belonged to and then contacted us to make sure it got back to the right person read more

The service was amazing but the room have dirty spots on the bed and also blood on the sheets. I took my time to search the room and when I looked under my bed I saw to nail clippings, plastic forks scattered EVERYWHERE, and I weird white powdered substance. Inside the bathroom where bugs and the showers were moldy ! They also have very thin walls so I could hear people screaming through the walls. I DO NOT recommend to say here. read more

One of the worst hotels stays I ever had in New Jersey! I had to put on my credit cards a $100 deposit plus the price of the room just to stay for the weekend! I couldn't use the shower due to a broken shower head. read more

Comfort Suites Newark - Harrison - Hotels Near Me - Newark, New Jersey

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If I could put a 0 star review I would. But I guess I have to do a 1 star. The first night we came I woke up with bruises, I didn't sleep with anyone. The sheets looked dirty as if they hadn't cleaned them since the last people who were in there, or even longer. The second day no room service expect for when our sink wouldn't stop leaking water as their sinks are broken. The third day room service came to clean, and I didn't suspect anything had gone missing since we were here to visit the city. I was out almost all day and only came back to sleep. The last day I stayed I soon realized my shoes had gone missing (black air-forces) that my grandma had gotten me as they were my only pair of shoes beside my slippers. I went to the front desk and they were acting suspicious trying to blame me, instead of helping. They didn't even check cameras using excuses saying they couldn't. My friends aunt also had a purse stolen from her which had more than a 100 in it. Worst hotel ever! Do not go here unless you want to wake up in a messy room with bruises and get your expensive stuff stolen. read more

This place is no different than a $40 roach motel. It's in a bad area mainly known for drugs, trafficking, and prostitution. In addition to car break-ins that have happened in this hotel before. I booked a reservation here by mistake. They advertise as Harrison-NWK, but are in Newark. They charge $11 per night for parking. Enjoy paying for parking and getting your car broken into, that's the PERK. When I walked in, there were people at the front of the hotel doing drugs. I walked in and told the supervisor who was with a customer service rep, named Leah, behind the desk. The supervisor went outside and told the people there not to do drugs at the hotel and they left. I told my friend who was checking in with me "this is a garbage hotel". Leah at the front desk said, "I don't effing appreciate you talking about MY hotel like this. So I'm NOT honoring your reservation. I want you to get the F out for disrespecting this hotel." The supervisor was there. I asked how am I disrespecting the hotel. She said, "You can't share your opinion about us." I said there's something called "freedom of speech" (1st Amendment) and I'm very much so entitled to tell my friend how I feel. Leah replied, "Not the F in front of us! We're not honoring your reservation!" I told them I wanted to speak with the manager, ASH SARDAR. She called him in front of me, and if you think she spoke to him like she spoke to me you're very much mistaken. Leah told Ash, "This guest was checking in and called this place a garbage hotel and disrespected me even after I offered to waive the deposit for her. I was being so nice." SHE NEVER MENTIONED WAVING THE DEPOSIT. COMPLETE LIES. She was aggressive and verbally abusive, but used projection. That is not how everything transpired. ASH SARDAR believed every word she said and asked that she cancel my reservation. He refused to speak with me. I told them this is not how you treat a customer. Leah replied, "Yeah whatever, have a good day and get the F out!" So, am not sure what kind of "relationship" Leah and Ash have. But obviously Leah has more power than Ash does and the supervisor who was present, as she seem very much intimidated by Leah as well. Leah said she cancelled my reservation, but she did not. Had to call my 3rd party vendor and had to make sure she cancelled it because Leah left it as ACTIVE. Very CORRUPT. In the end, if you think I'm upset, am not. You all did me a favor. I did not spend my money on detritus people and places. The hotel is SCUM with staff who have limited mentalities. Booked an amazing hotel that was super expensive, but got exceptional room service, left my car unlocked all night and had an AWESOME TIME! Good luck Ash to you and your unprofessional staff running a hospitality business with no hospitality skills. If you book this motel disguised as a hotel, know fish stinks from the head and take this warning into heed... you will regret staying here. read more

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The person on night shift is trying to rob people by bringing up the price.. in the website price for one night is $149.00 and he tried to charge us $249.00!! Straight up thief!! This happened on Saturday 8/17/24. This is horrible and disgusting read more

Not only was my sleep interrupted at 4am, from being bitten by bed bugs the employee at the window could not do anything to help me. Instead of calling his manager to handle the issue at hand he called the cops on me, not ONCE did i threaten this man. I was bitten up by BED BUGS took pictures right after it happen and showed the front desk clerk. I also asked the laundry attendant about it SHE LAUGHED AND PULLED AT HER LONG SLEEVE shirt. Not only is the manager DENYING this, he will not issue a refund. I stopped guest from coming in to get a room due to the bed bugs infestation that they have at this place. I have also filled a BBB. All that I ask is for my full refund. Not only is this traumatizing, this was could of resolved easy, but it was not. i have taken my time out my day to write this review, as I will be posting it EVERYDAY until I a solution is made. For the manager to call and say this is not his sheets when I clearly took a picture of the front desk. PLEASE DO NOT GO HERE YOU WILL HAVE BED BUGS read more

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The location of this hotel is way too close to the highway for people to sleep soundly at night. If you are a light sleeper, the noise of passing cars speeding down the road will keep you up all night long...which is exactly what happened to me. (Ended up checking out of my room and simply going back home at 4 in the morning, cutting my stay short since there were no other available rooms that night.) If you are a light sleeper and do stay here, be sure to request a room on the top floor and on the side facing away from the highway. The first time (and only other time) I stayed at this hotel I was on that side and it was completely quiet. I returned to this property thinking it would be the same, but much to my surprise it wasn't. Other than that, the rooms are clean and the staff is friendly. Clientele is a bit leery (probably because of the neighborhood it's in) but that can't be helped really. read more

Front desk was very friendly. Got a bottle water and snack for being choice premier customer. The rooms are decently clean. Big spacious room with comfortable beds. Tv at least works. Clean microwave and fridge. Shower water pressure is excellent and has an adjustable showerhead. Internet speed is decent enough to browse, but not much of anything else. Average 1Mbps download to 0.7Mbps upload speeds. The biggest pro of this place is that Its close to airport! read more

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Whomever gave this hotel 4/5 stars is lying to you. I stay in hotels 3-4 nights a week for my job for over 2 years now and have never had an experience like I had last week when I stayed at the DisComfort Inn Newark. My room was in the basement on the ground floor below the lobby, and while I wasn't happy with my room assignment, figured I could suck it up for one night. I proceeded to go to the "fitness center" to find their one treadmill was broken, as was the TV in the room. So instead I got on the one working machine, the stationary bike, when I encountered a knock on the outside window. It was a member of the staff asking me to open the back door to let them in. When I met her at the door, she told me the elevators were broken so the only way for guests to exit and enter the hotel was to use the back door and walk all the way around to the front. Ok, NBD, I figure all I'm exiting for is to meet my UberEATS driver outside. Big mistake. When I go outside and get my food, I find that there's no way to get back into the basement where I came out, as there is no key swipe. So I walk back to the front, and the receptionist tells me that the back door should be unlocked for those guests, because there is no way to get to the basement through the building (wait what?!). I insist it was not unlocked but thought I might have missed something, so walk back around to the back exit and indeed it is still locked and by now, another basement guest has joined me in trying to get into the building. I call the receptionist, telling her it's locked and she begrudgingly said she would come around to look at it. When she does, she says "oh we propped it open and someone moved the piece of wood." Last I checked, propping a back door open in the basement of a hotel in Newark that backs to a warehouse isn't the safest measure to be taken, but ok. The staff member then proceeds to take a hotel key to try to jimmy the lock open repeatedly, as more basement guests are showing up trying to get in. Apparently, no staff member has an actual key to the back door. Finally, after my delivery order has gotten cold from me standing outside for a long period of time, the manager calls another guest staying in the basement asking them to open the door for us. Not only was this a disruption for that Guest, it was a huge inconvenience for the rest of the guests who couldn't enter the building, let alone possible handicapped guests who could have been staying at the hotel with no working elevator. Had my grandmother been staying at the hotel, she would never have been able to climb the stairs to get back to the front of the building. Do yourself a favor and skip this fire hazard of a hotel. They clearly do not care a smidgen about the comfort of their guests. read more

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Stayed here for one night. The room was clean, no problems there. I left my phone charger in the lobby, and they saved it for me until returned, which was a relief. I asked for late check out, and then staff woke me up in the morning by opening the room door, even though I had the "do not disturb" sign--I really dislike when hotel staff does this!!Didn't spend too much time at hotel, so I can't comment on the rest. The area the hotel is run down, a bit jarring, but hotel is not too far from food and public transport. read more

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My luggage and belongings were stolen. After experiencing an issue with a room, and being told by staff to store my luggage in my car as they prepared a new room, my items were stolen. I parked my car two spots from the front door, under video surveillance and no one seemed to pay attention to someone breaking into my car and hauling two pieces of luggage away in daylight? The manager didn't address the issue for a full 24 hours, and basically said it's my problem, not his. I have no clothes, personal items or toiletries, and the manager said it's not a concern for the hotel. No concern, no urgency, no apology. Don't stay here - it's unsafe for visitors and your items will be taken without apology. read more

Dear Mr Ash Sardar I read your response and if you had responded to my concerns at the time of my stay I would have given your hotel a better review.. The saying to little to late... your response at the time of my stay was and is unexceptionable. Being rude to a paying guest is and will always be something you can not apologize for now !!! Almost a year later. I will never ever stay in your poor excuse for hospitality.... my review remains the same DON'T GIVE THIS BUSINESS YOUR MONEY!!!! And if I could give 0 stars I would!!! read more

I stayed here with my husband and 18 month old and the bathroom sink had a crack in it. It was made of a very thin ceramic material. Initially we didn't complain because we assumed there wouldn't be a major problem, since it wasn't leaking water, but lo and behold our 18 months was playing underneath it (there's absolutely no barrier underneath the sink, see photo) and just a little banging from him was enough to break it. It was shocking. There were pieces of shard ceramic in our kid's hair, fortunately he wasn't cut by it. It left a hole, and we complained but the rude staff insisted it was our fault. Really, how do you break a sink like that? It had to be so poorly made and already be cracked for an 18 month old to break it. They lied to us, telling us that they wouldn't charge us. We're currently disputing the charge. There are other reasons to stay away from this place (no other key entrance beside the front, a little dirty, noisy) but the cheap quality of the furniture and fixtures was apparently a major problem for us. read more

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When i walked in the room the bed was not neat... The place wasn't the cleanest for being a comfort suites. I got bad bug bites all over... Try to complain but no consideration was taken by the manager read more

First of all, the parking lot was a little different than other hotels in my opinion. There were flowers on the sidewalk (yellow, purple, red, and white) which was beautiful and a bench to sit down and watch the sky. I sat down a little bit outside while no people were around. Second, breakfast was free. There was a waffle machine. It was fun to make waffles. Personally, the strawberry waffle mix tasted better than the regular one. Also, there was always some hot food such as eggs or sausage which was nice. At the lobby, there was lime-infused water which was free, and I could drink it after the breakfast was over. I was a little bit worried about the place because the surrounding area did not seem like the safest area. Thank God nothing happened! The price was economic and the place was clean. The employees that I met (the front desk person, the cleaning person, and the cooking person) were nice. Our group consisted of all grown-up males. Mostly, I saw middle-aged males with working uniforms, young guy groups (all males), and old couples. I have never seen a young female person. read more

The only complaint I could give on this hotel is the breakfast was a little bland. I don't expect a high quality breakfast at a Choice Hotel obviously, but the precooked sausage was over microwaved and it dried it out a lot. The bacon was a little underdone too. The bread was kind of stale but the blueberry waffle was actually really good for what it was. The room was standard at a Choice Hotel, nothing special but very clean and no issues. The star of the show was the front desk. I've been to MUCH nicer hotels with a lot less friendly staff. I had an issue at check in where my wife had my ID in her purse, in the city, and I couldn't check in. I explained to them that she had to be at a business meeting that evening and a book signing the next morning so she was going to stay in Manhattan for the night and I REALLY needed to check in. They said they would go ahead and let me check in if she could fax my ID over when she got to her hotel. Not only did they take care of me on that but they also called me a cab and was extremely helpful with food suggestions and any other questions I had. This hotel would easily get 5 stars if the breakfast was just a little better. The river behind the hotel smells a little foul but you can't smell it inside and that's not the staff's fault. If we decide to stay outside of the city for the book signing next year I will gladly choose this hotel again, and hopefully I can bump them to a 5. Note: The cab ride from the hotel to Newark Penn, about a half mile, will cost you $7-$10. It's no big deal to walk it during the day but at night might be a little sketchy. read more

Comfort Suites Newark - Harrison - Sunrise from room 302 - Hotels Near Me - Newark, New Jersey

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Got the jacuzzi suite! Great size, clean and great front desk service! Was not to expensive either. Would deff come back! read more

Comfort Suites Newark - Harrison - Only part of the room! - Hotels Near Me - Newark, New Jersey

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Overall not a bad place to spend a few days. Our room was clean. Nothing too fancy. I wish they would clean the back of the hotel outside though. Bunch of trash and very unpleasant. Under 2 miles away from Newark Penn Station too. read more

It was ok ..... it's a cheap hotel so not too much to expect but basic stuff. Pros: * close to everything, downtown, small Spanish restaurants,Penn station and NYC! * has its own parking,lot at no extra charge which is good thing * free breakfast *room had 2 confortable queen beds plus a sofa bed, small fridge, and microwave. Bathroom is big! * room was clean when we got there. ConS * room had a weird smell of humidity and cigarettes *close to noisy highway but if you are like me I dont mind I was able to sleep . * elevator stopped working for almost 2 days "sucks when you are in the 3rd floor" * a lot of people at breakfast, things finish fast and the people who is suppose to fill up things are too slow. * area around the hotel is dirty, streets have holes and pretty much looks bad , I gueSs that how newark looks pretty much ..... make sure you lock your car because it's the bad side of town ! You never know ..... **************************************************** It was ok for my family of 5 on a budget, who needed Place to stay for one week because of a wedding! Just make sure you reserve online with a third party many days in advance is cheAper thAt way ! If you call them directly to reserve for that same night they will tell you there is no rooms Avalaible ( which I is a lie) or they give you the highest rate and then all hotels you try to call will tell you the same thing! ! Happened to me but learned my lesson read more

Really nice place. The room was clean. breakfast was pretty good, except the hotel was in a bit of a sketchy area. Would come back staff was friendly but didn't know much. read more

If I could give zero stars I would. Yes, the hotel is a little run down and needs some sprucing up. The price is low so I don't expect it to be the Four Seasons. I could live with the so-so breakfast and bad neighborhood that the hotel is in. What I can't forgive is the horrible management and employee attitude that runs rampant here. We check in late on the first night and we notice the room smells like smoke that was covered up with some air freshener. Told the front desk and they offered to move us but we wanted to be next to the other family that we were traveling with. Also noticed that the water was leaking out of the bathtub nozzle. Not a drip drip leak. It was pouring out. I've attached a picture and you can see a continuous stream of water coming out. We could still hear it even with the door closed. It was also hot water so the bathroom was a sauna the next morning. Told the front desk in the morning and they said they would send someone to fix it. Came back after being out for the day and it still leaks. No one had come to look at it. Not only that but there was a yellow "caution wet" sign in the hallway outside of our door. Yup the carpet was soaked with I don't know what. No towels or fans to try and dry it, just the sign. I complained about the leak the next day again and they promised someone would come up that day. Went out for the day and came back again with the water still going. Called the desk and no one knows what's going on. I was offered 50 dollars credit on a 3 night stay but i didn't think it was enough. I have to talk to the manager. He will be in at 7 tomorrow. Ask to talk to the manager the next day and he's not in yet. He never showed up before we had to check out and leave at 9. I guess managers can just arrive whenever they want. Overall a really bad experience here. One last thing to convince you not to stay here. We wrapped a white towel around the leaking faucet to quiet it down and it was a nasty brown color in a few hours. I've included a picture of that also. If you do stay here, I wouldn't drink the water. read more

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This is a lovely place to stay, the staff is genuinely friendly, rooms are clean. But that on-hold voice is DREAMY! I call repeatedly just in hopes that I'll be put on hold. read more

Pretty neat clean and modern. It's on the highway, surrounded by industrial buildings, so plan on driving to wherever. The Newark Broad St station is 2 minutes drive and very handy for getting into town. Minus one because the bathroom floor was sticky. I'm getting used to mopping every hotel room we stay in around here, using a hand towel and lots of soap. read more

No I haven't went here before and I won't need to anyway. Automatic 0 for being close to filthy/dirty water.

I had an excellent stay here for one night before my super early flight out of Newark. The room was clean, all the amenities were as expected, the location was super close to the airport, and the price was reasonable. The TV had loads of channels, if you get antsy, but don't have time to go anywhere (there is nothing around the area, really). Breakfast was included, but our flight was so early, that they had to-go packs for us to take with us, and they had a generous amount of stuff in it! read more

Beds are comfortable, front desk is personable. INTERNET SUCKS. If you travel for work like I do, and you need to do work from the hotel, find another hotel. It says "high speed internet" and its plainly NOT. I ended up tethering to my cellphone to get work done and it was way faster. Corp rates are great, and breakfast is ok...but nothing special about the stay. No great experience was had here. read more

Clean, very good customer service. Had to make a quick reservation but was able to get a room with no problem. Room was as quiet as one might expect being right on McCarter Hwy. Would stay here again if the need arises. read more

I never write bad reviews but I'm making an exception for this hotel. My mom and dad were staying there to fly out of Newark in the morning. Their showers have no anti-slip strips in their tub and my dad slipped and fractured his hip. Because of this my mom had to extend their trip while my dad got emergency surgery and rehabilitation. The manager extended her stay at her original rate for a few days but then DOUBLED the price per night for her to continue staying there. I came to spend the first weekend with my mom and dad to help and stayed in the room. It is incredibly smelly, both bad smells and really strong air freshener piped through the vents. It's dirty. The breakfast is gross and they don't clean it up in between so the tables are disgusting by 7:30am. Don't stay here. read more

My experience with Comfort Suites was 100% NEGATIVE. The employees were RUDE to say the least. I am retired and travel often, as do most of my friends. We will avoid Comfort Suites at all costs. read more

Very nice hotel for the money spent! We slept comfortably, the staff was great, and it was very clean. The only thing that was wrong was the tub was kind of stopped up and the breakfast was ok. Otherwise a a good experience!! Good tv channels, a fridge, microwave and coffee maker...will return if we are in the area! read more

Clean, comfortable. Friendly staff. Highly recommend. Conveniently located.

This was one of the worst place I've ever stayed at. When I first got there to check in, 5 employees just hung around the front of the counter and talked. While I was waiting for the paperwork to be completed, the girl sitting behind the desk started dropping fbombs as if I was not even there. I got my receipt and headed to my room, my sheets had red stains ( had no idea what that was) so I tried to call downstairs to front desk, the phone was not working. The wire was cut. So I walked down stairs to ask for new sheets and pillows and the guys left at the desk gave me an attitude when I ask for sheets. The carpet was dirty and the bed uncomfortable. I'm glad we only stay there for that night... read more