This company is a mixed bag. It's hard to contact anyone except an answering service, which rarely…read morerelays a message or the company just doesn't bother to call you back, The company raised their rates from $220/day to 325/day with NO NOTICE. My mother fell 4 times with the aide present at home. The aide couldn't assist getting my mother back in bed, and their only intervention is to call 911 and an ambulance to the hospital for no injury. I'm a physician and I'd never get a call, until the hospital called me. The aide seemed more interested in studying for her master's exams than helping my mother, despite multiple calls to the company. She would never take my mother outside on a daily basis or show her how to use a cell phone, despite multiple requests. The company ignored all my requests for greater engagement. One person I give high marks to is Michelle Williams in the billing department. She was always pleasant and HELPFUL, often being the only way to get a conversation with the clinical team. I WOULD NOT recommend this company. They seem to be more money oriented and more administrative oriented than patient care oriented. I don't hold the aide to blame as it was up to the administration to deal with repeated requests that went unheeded. My mother, who is 91, a bit senile, but mobile, liked the aide because the aide would go along with whatever she wanted, often to the patient's detriment.

Five stars are not sufficient to communicate the extraordinary lengths by which the owner of Lease…read moreA Niece, Tracy, will go to ensure that the seniors whom she provides aides for are satisfied and well taken care of. She goes out of her way for us when troubles arise--such as the unexpected departure of an aide or the need for one of her clients to get to a doctor's appointment. Tracy has also served as the aide herself when circumstances demanded it, an act that would be alien to any large corporation or even many small businesses like this one. She is proactive in resolving issues and prioritizes the care of her clients above all else. Anyone contemplating using Lease A Niece to assist in the activities of daily living of a family member or friend should rest assured that they would be in good hands.

Wynnwood at Forsgate provided adequate care for my mother with Alzheimer's for about three years…read more Recently the care went down hill. My mom fell about a year ago an sufferers an intracranial bleed .even though I provided her with an alarm to let the night staff know if she got out of bed, she fell and laid on the floor for who knows how long before an aid responded to the alarm. The bleed resolved itself after hospitalization. She has been in hospital for urinary tract infractions at least twice in the past year which is a lot. We recently came to find that wynnwoods alzheimers unit was understaffed at night. My sister was staying late one night, at the request of Wynnwood, to watch over my mom ( who was fast asleep ) when multiple bed alarms went off and were attended to by no one other than my sister! One elderly man on unit then proceeded to hit the one aide in the unit with his shoe, again with no one to come to help other than my sister! What a mess. Wynnwood had recently been sending my mother to the ER for delirious behavior , which is common among Alzheimer's suffers. You would think that the dementia unit at any facility would be able to deal with these behaviors. Since Thursday my mom is in a different facility , and she has blossomed! The social worker at Princetons new hospital found placement for her at The Pavillions at Forrestal. Usually with Alzheimer's , a change in environment is a sure was to elicit a lot of confusion and "bad" behavior, but my mother settled right in. We are not sure what the extent of the problems at her old facility, butthey had a very detrimental effect on my mother.

Angel Touch was so compassionate and caring to my Dad in the final months of his life. Nana was so…read moregood!

The family member needs care at night to help the Client get to bed. The caregiver did not show up…read moreon Saturday evening , no phone call to advise the family and the after hours support was bad; they did not return calls to the family until Monday. The company should train their caregivers for proper communication to the office and to the family that they are supporting. The Coordinator should communicate to the family, even if they cannot find a reliever so the family can call on family and friends before it gets too late.

Our family has recently had to find home care for our dad. Akin has taken such good care of him!…read moreTheir staff has helped us in all areas so we could get dad the help he needs. My dad's caretaker is wonderful! Loving and very caring. Dad looks great!

Akin Care is simple the best home care agency around. When we needed home care support Ann sent a…read morewonderful caring and kind care giver who was perfect for our situation. Akin not only has wonderful caregivers, but also a registered nurse who checks in on patients as necessary after her initial evaluation. Ann and Lazlo understand the needs of the elderly and are always available and very supportive of the family. We were so fortunate to find them and they are Princeton based and not a corporate home care agency.