Under new management, look elsewhere. My mom was there in 2024 for 5 days, under previous…read moremanagement, they took great care of her and contacted me while I was out of town with daily updates and if they had questions and made me feel very comfortable that she was safe and cared for. I had to go into the hospital in the beginning of 2025 and she returned when they were under new management and I didn't get a single call while she was there. Only the ambulance company contacted me to confirm transportation. I sent her newly filled prescriptions with her and they threw them away, three 90 day scripts. My home health care provider went to bathe her and had to feed her and tell them she couldn't feed herself. Her discharge paperwork had 2 medical conditions that she never had, and they called me for the first time a over a week after she came home to ask if we had her mattress. She was transported there and back by an ambulance company. They were completely incompetent and I wouldn't trust them again.

The nurses and support staff were wonderful once we got to know one another. Our dad loved them…read more But the medical director was uncommunicative and difficult to reach. She redeemed herself the last two days our dad was alive but I can't help but wonder whether it was because she learned who we knew or wondered whether we would sue her. Ultimately, he was there from the end of January until the end of March. We did not receive a diagnosis until the day before our dad died. We had been asking for months. If you must place a parent in a long term care facility, make sure that you visit often. Even the best care team cannot replace family.

I never leave a negative review, but this time I have to. Its been a week and my 95 year old aunt…read morecan't hear her phone or doesn't know how to answer , we call the front desk, they could care less. Sometimes I can't even get someone to answer the phone at the desk. My aunts place is disgusting,

Friendly staff always willing to go out of their way to help. The residence are engaged and attend…read moreall the programs.

I've worked at this location for a few years now. Overall, a great office team, with compassionate…read moreand caring field employees. Highly recommend!

They don't except the medicaid waiver program, I wish they did bc they seem like they are a great…read moreagency

YPYW is fantastic all around. Both the owners and the staff are naturals at caregiving. They are…read morecompassionate, but also upbeat and positive. My parents look forward to Karen arriving, and she is a tremendous help! She keeps the house and them going, and it gives me peace of mind knowing that they are in the best of hands. Wonderful small business, we are so happy that we found them!

My experience has been very positive with Visiting Angels. The type of care requested has been…read morecourteous and caring and the office experience has been professional. I am impressed with this agency as compared to other agencies.

My visiting angels are fabulous. They help me immensely. Glad I found them!…read moreWonderful people! Thank you!

What makes it special? The individualized care provided, the fact that it is a small community and…read moreyou get to know the residents well and they get to know the staff. The staff is tenured and genuinely care about the residents, their families and ensuring everyone receives quality care. Effective communication is key to establish a trusting relationship and that is something that is done well at Sunrise of Haverford.

This is my new home. Initially I thought it may be small of a community but now I realize that the…read moresize is what makes it special. The front line staff have been here for years. They care is incredible because there the staff have been here for so long. The physical therapy has been outstanding.

This company is great offer great personal and home care services, staff are amazing, customer…read moreservice is exceptional, the director and the HR are are always there to answer to the needs of both clients and caregivers. The staff are well certified CNA, LPN, RN and Home Health Aide. I will surely recommend this company to anyone interested in personalized and exceptional home and personal care services.

From the owner: Our unique approach in the process of selecting the best person for your loved one goes far beyond…read morethe evaluation of nursing credentials and the fundamentals of assistance of daily living. We only hire nursing staff (CNAs, GNAs, LPNs, RNs, HHA) who demonstrate the ability and compassion to treat your loved ones as if they were family. This approach helps minimize turnover, increase stability, and the family and care recipient is much more satisfied with the selected care giver. When you combine the aforementioned with trainings, orientation, supervision, and regular customer surveys you have the best practices in place to ensure the highest in client's satisfaction ratings. Our Services Elite Care and Staffing Services LLC is licensed and skilled health care staff will assist individuals with: Activities of daily living Medical social service Home care aide Nursing Services (RNs and LPNs) All Skilled Professionals

I found this facility lovely on the outside and lacking , when quality care was most needed. There…read morewas disparity in quality of care form independent living, to nursing care, to long term care and assisted living. Mice and vermin were in nursing home rooms for over 2 years, an experience where a resident was not given accurate medication, and a family member argued with nursing staff when resident was in hospice, and staff reprimands to other staff to not engage family. Regular reports of cold food, inaccurate food delivered and dangerous broken serving trays. Family member had great care from some CNA and nurses, and housekeeping staff in Acute nursing care at Oak, and then to find they were fired. For the prices paid, and promises offered, independent livin is lovely, But when people need most help, this facility fell deeply short. A word of encouragement to spend time checking out the facility. Look behind the pretty surface so you get the caring needed at a tie that it is more necessary.

I'd say "could be better" but really, depending on which you live in, i.e. independent, assisted,…read moreor skilled nursing, you're going to have a totally different experience & so I'm saying "Not good" because for Assisted Living & Skilled Nursing it really is NOT GOOD. FIRST you have to understand that, although it's "the Quadrangle," it's really SUNRISE SENIOR LIVING, a for-profit company that is expanding all across the USA with over 242 locations. So the money you pay in is really used for Sunrise to expand nationally. Once you get that, it all makes sense. Then you need to understand that Sunrise is an REIT, a Real Estate Investment Trust. It's all about the investors making money; it's not about your loved one, or you, getting the best care possible. They skimp in as many ways as they can so the investors make money. This place - beware. The Independent Living is okay, Like all the photos, everything is beautiful. But Sunrise, the Quadrangle, is cheap. The signs at the elevators are so confusing & years ago we asked them to update them & make them easier for residents & for guests to understand. But no, they're cheap. What would it cost them to improve these signs so people could figure out whether they need to go up one floor or down one floor? Pennies. Really, what would it cost them? But my biggest beef is really with the Assisted Living & even more, with the Skilled Nursing. It's all about SUNRISE. When you or your loved one go to AL, building 8, your rooms are smaller, but the monthly expense doubles, PLUS you ALSO have to pay for meals (whereas in IL, the one hot meal/day is included in your "rent." So be prepared to pay more than double what you did, and have to live in a space now half the size. I could go on & on. There is no exercise room in the Assisted Living. So you or your loved one are going to go physically downhill quickly. They have chair exercise but big deal. No recumbent bikes to pedal, nothing. Oh sure you can walk a mile (literally the other side of the property) through the hallways to get to the main building's fitness room, but you might need to hire an aid to walk you there/back; or maybe your paid aid won't even want to walk you or push your wheelchair that far. Expect to deteriorate. The aids are rude. Is it their fault? They're paid bottom barrel so that's what Sunrise hires. And for the most part they're rude to the residents. (The kitchen & dining room staff, on the other hand, was so lovely.) If you get a nice & caring aid, the Quadrangle rotates them so the nice aid you had, and who knows what you want and need, you no longer have. And you have to start all over again telling them what goes where, and w them learning your mother is a PERSON!!!!! My relative, my mother, lost SO MANY GARMENTS there bc these aids do all the laundry middle of the night & and other people's laundry ends up in your loved ones closets or drawers, and your loved ones clothing ends up G-D knows where. The man in charge was so rude. He basically was supporting the hires. He didn't advocate for the residents, ever. Another beef is you don't get an Information Booklet. The rules of this Assisted Living are totally different from the Independent, but the booklet is like white bread. Totally devoid of any helpful information, helpful for the resident, helpful for the family member. I tried for 2 years to get them to update the booklet, even telling them what information we needed, what was unclear about the other booklet, or even put it online . NOTHING. They don't really want you to know. I'm writing this based on the experiences of three relatives and based on my own experience taking care of one of them.

Falling apart help smells from marajuena trying to get loved one out, patient bath room falling…read moreapart- rust every where what a crappy facility

DO NOT send anyone here Place is filled with thieves and…read morelairs Some of many items stolen from me Cell phone no one even tried to do ANYTHING all to recover it they said is get a new phone $55 dollars 4 oxyimeters They lie about things to many to mention here As for the physical therapy its A number 1 the best of this place Food is so-so things like French toast casserole ....HA HA one slice of tomato and a leaf of lettuce is not a vegetable imitation n breakfast sandwich Let us not forget the patient care if a cut or visible there is nothing done but if ask for it to be treated it will be done reluctantly The aides are non responsive I asked nicely for ice and they laughed and threw water on me They all protect each other by laying The other services here are just here for show such as the laying aides and the do nothing useless Social Services DO NOT be fooled by the pictures Keep those one stars coming