1. Comfort Keepers Home Care of Fort Worth

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Fort Worth, TX

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Comfort Keepers Home Care of Fort Worth

5.0 (2 reviews)
Open • Open 24 hours

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3 years ago

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Professional Caretakers

Professional Caretakers

1.0(1 review)
2.6 mi•Western Hills/Ridglea

I am actually reviewing Family Tree Private Care, formerly Professional Caretakers. The letter I…read moresent Family Tree this morning, terminating their services, explains why no one should use this company. It was one of the most stressful experiences of my life. Here is the letter: Effective immediately (October 8, 2026), the family of xx will no longer need the services of Family Tree. Many reasons are behind the selection of another 24 hour care provider. At Family Tree there were numerous tardy arrivals, several no shows, one caregiver departure before the next caregiver arrived and lack of basic communication from and with Family Tree. All of these examples caused our family confusion and chaos. The final reason is the most serious. Our Mother, xx, fell while in your care during the early morning hours of October 7. The fall was not reported until our family friend caregiver arrived at 8 am. We immediately contacted our Hospice partner and are currently working with them to alleviate the additional pain, and potential fracture, this has caused our Mother. We feel it is important for you to know the reasons behind our severing the relationship with Family Tree. The stress level you added to an already stressful situation was untenable. You let us down. Please contact all caregivers scheduled for today, October 8 and forward, and let them know not to report for their shift. If you have any questions, you may contact us.

From the owner: In Home Care for seniors and the disabled Hourly and Live in…read morecaretakers Personal Assistants and Nurse Aides Respite Care After surgery home care Transportation to outpatient services Sitter and Companion services Hospital, Nursing Home, Assisted Living Help with LTC insurance

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Professional Caretakers
Professional Caretakers - Companionship and consoling.

Companionship and consoling.

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BrightStar Care - Logo

BrightStar Care

1.0(1 review)
18.9 mi

When I came home from the hospital following knee surgery, pulmonary embolism, and a heart attack,…read moremy family contracted with BrightStar as an alternative to a nursing home, which the doctors preferred since I was not supposed to be left alone for even a brief time. The first day, no one showed up & we did not receive a call telling us that they would not be sending anyone out - we had to call & inquire. The person who came out the second day was good, but a different person came out the third day and she was worse than useless. I had to serve HER lunch! And I had just spent a month in the hospital, including ICU. The next person BrightStar sent out wanted a sweater so I had to get my walker, squeeze into my closet and find a suitable sweater for her (she didn't like the first one I pulled out) She unplugged lamps to plug in her computer which she was on all day - after she left for the evening, we had to replug the lamps and clean up the mess she left in the kitchen. We were paying $172 per day for care and because I needed transportation to doctor's offices, which was a big selling point from the BrightStar rep. But on the day I needed to go to the lab for a blood check, we find out the next employee sent out did not have a car - a friend had dropped her off that morning (she was half an hour late) So, I had to get a home health care nurse from another agency to come out and do the blood test. Two of the three BrightStar employees were absolutely WORTHLESS. I ended up having to wait on them like they were privileged guests in my home all while trying to recover from a multitude of medical problems. Going to a quality nursing home for a couple of weeks would have been a much better option.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

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Comfort Keepers Home Care of Fort Worth - homehealthcare - Updated October 2026

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