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    Compassus

    Compassus

    3.0(2 reviews)
    0.7 miDowntown

    I know this is a very strange thing to write a Yelp review about -- and I wouldn't, except that I'd…read morelike to save the next person the trouble of not finding any valuable info during a stressful time. By definition, when you're researching hospice care for a loved one, you're in a terrified and overwhelmed state of mind. But as soon as you pick a hospice service, what you need is for that company or facility to do the one thing hospice care is supposed to do: help you keep your loved one from dying in pain. Compassus didn't do that for us. They're a "home hospice" service that essentially dropped off a bag of powerful drugs with minimal instruction to us for how or when to use it in the final days of our mother's battle with cancer. After days of her being in terrible pain despite these pharmaceuticals (and being told by their visiting nurse to just "keep doing what we're doing") -- we demanded that an actual doctor come to our home to assess the situation. This doctor suddenly re-evaluated the situation, ordered ALL NEW prescriptions, and told us we were "way behind" on pain management. The doctor told us that the drugs we'd been given were intended for breakthrough pain, not for the baseline of pain management. So... if we hadn't called and freaked out and gotten a doctor to come to the house after DAYS of their initial treatment plan keeping our mother in pain (their policy is to only have you dealing with their nurses and aids)... would she have just stayed in pain to the very end? Who was supposed to set up this mystical "baseline" of pain management? Who failed to do their ONE job and kept us all in the terrible situation of watching the person closest to us writhe in agony? We never found out -- even the doctor who told us everything we had and were doing was wrong, didn't accept responsibility for Compassus having dropped the ball from the very beginning. Do not use this company. Do not rely on them in your darkest hours. Go with anyone else who is available to help you get through the worst days of your life. They'll only make it harder.

    My dad was end stage dementia and my brother, sister and I were unsure what to do next. We had him…read moreat home because he always said he didn't want to be in a nursing home. I called Compassus and they were IMMEDIATELY on the ball. They sent nurses, aides, a chaplain and a social worker. Everyone was caring, compassionate and most importantly to us, Christian. They prayed with us and my dad and played hymns on a lap harp. Everyone was so kind and caring. Towards the end, we were given a box of very powerful pain and anxiety meds to administer to my dad to help ease his transition. We felt, as a family, we were all taken care of, not just my dad. I would not hesitate to recommend this caring, loving, compassionate company to anyone. Compassus, thank you so much, for everything.

    BrightStar Care - homehealthcare - Updated August 2026

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