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    Comfort Inn & Suites Cedar Rapids North - Collins Road

    2.9 (17 reviews)
    ModerateHotels
    Open Open 24 hours

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    Food under the mattress and rust stains.
    Alissa L.

    We made reservations - things went well. The two staff members we encountered were polite - one was more attentive than the other. This place is the dirtiest hotel I have ever stayed in. Room 102 is an absolute dump! The floor was sticky, bedding was grungy, the carpet was stained and hadn't appeared to be vacuumed since last year. The room smelled old and stale. But the worst was when I went to pull the couch out into a bed.... Yuck!! The mattress was clearly from the 1900's and littered in crumbs and hair. The frame was covered in mold. I was also greeted by a 12-legged fuzzy looking little friend. We asked to be moved. The gal at the front desk put us in room 210. Again room smelled stale. There was a huge black sticky stain in front of the TV stand. This one was cleaner than the other, but still gross! The couch pull out bed, once again, was filled with old food and hair. We ended up asking for a refund on the room and got a room elsewhere for the night. The gal at front desk did not know how to do a refund.... Said her manager would be in sometime to take care of it and get my money back to me.... Sure hope I'm not out $170.00 on this shithole!

    Broken window frame
    Robert R.

    Would not recommend the room smelt bad holes in the walls window screen was broke all around a pretty bad experience

    Bug bites for sure.
    Anne S.

    Just NO. Healty and Safety Concern!!!!!!! Sheets had crusty stains (like had not been washed) There were some sort of bugs in my room, either fleas or bed bugs - I have bites all over. My toilet got clogged and I hung the "service request" on the door. (If you needed anything for your room you had to hang the sign prior to 10am and your request was to be fulfilled by 5pm. I hung my sign at 7am, went about my day. Got back to the hotel around 10pm and nothing had been done. Went to the front desk to inform them and the guy started walking me to the housekeeping closet across from my room, grabbed a plunger and said, "you know how to use these right?" Next gripe - because housekeeping was across from my room, I could hear the employees bitching and cursing not stop. They were so loud and abnoxious I was so close to swinging my door open but didn't want retaliation (I mean if they didn't bother to do the bare minimum of washing my sheets, why would I assume the would be professional and take my request to be quiet and professional, seriously?) Don't bother complaining to anyone - all of the staff are the same. I know this is a chain hotel so I am hoping I'll be able to talk to someone who can possibly do something to rectify this nightmare.

    Great playing pet friendly kid friendly hotel

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    Comfort Inn & Suites Cedar Rapids North - Collins Road - hotels - Updated May 2026

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