These guys are great. Love Dr. Steven. They are reasonably priced for dental and give no attitude or judgement. Do the work you need and no more. Quality work. Open late and Saturday hours. read more

FIVE YEARS OF PAIN. COUNTLESS APPOINTMENTS. INCOMPETENT STAFF. AND A DENTIST WITH A DISCIPLINARY HISTORY WHO GOES ONLY BY "DR. STEVEN" for a reason. Before visiting Dr. Stephen Sidwell at Comfort Dental Longmont, I recommend researching his Colorado DORA disciplinary history. Case 2015-3637-B concerns reported findings involving an extraction without a diagnostic X-ray, a retained root fragment, and inadequate documentation. The Colorado Dental Board issued a formal reprimand and required additional education. I wish I'd known about this before spending FIVE YEARS trying to get help. My latest nightmare started when I arrived 15 minutes late for an appointment. In the same dead, monotonous voice I'd come to expect, the front desk informed me that I had to reschedule. I AM IN PAIN. I kept explaining that I was in pain, that I needed help, and that this had been going on for YEARS. Nothing. No empathy. No attempt to find a solution. Just the same robotic response. Later, Dr. Steven told me I could have come in and waited to be seen. ARE YOU KIDDING ME? YOUR OWN STAFF TOLD ME I HAD TO RESCHEDULE! Patients pay the price for this office's administrative failures with their time, money, health, and quality of life. For FIVE YEARS, I complained about persistent tooth pain. FIVE YEARS of appointments, runarounds, unanswered questions, and staff who couldn't seem to comprehend the most basic information. "I AM IN PAIN. I AM BEGGING YOU FOR HELP." How many times does a patient have to say that before someone actually does something? During my last conversation, I asked an incredibly simple question. The front desk couldn't figure it out, so they finally brought in a dentist who understood what I was asking within approximately 60 seconds. ONE MINUTE. That's all it took. When your front desk cannot understand or communicate basic medical information, patients can be denied or delayed access to care. That's what happened to me. I was in pain, begging for help, and repeatedly getting nowhere. When I described the staff as "incompetent," another dentist, whom I remember being introduced to as Dr. Bob, actually objected: "That's too far!" LOL. THAT'S TOO FAR? Not FIVE YEARS OF PAIN? Not the endless runaround? Not the inability to answer basic questions or coordinate medical records? Apparently, criticizing the staff was more offensive than a patient begging for help. And then there was the outrageous situation involving another dentist in Arvada. Dr. Sidwell's staff told me they would only disclose what that dentist had said about my condition if I first provided the name or manufacturer of my implants. EXCUSE ME? YOU'RE WITHHOLDING INFORMATION ABOUT MY OWN DENTAL CARE? They claim he left me a message, it was a click of hanging up They repeatedly pressured me for information I didn't have. I eventually tracked down the original dentist myself, yet the records-transfer nightmare continued. Despite my repeated requests and a dentist promising that my records would be sent by the end of the day, THEY NEVER ARRIVED. I BEGGED THEM TO SEND MY RECORDS. THEY PROMISED. THEY DIDN'T.How difficult is it to send a patient's records to another dental practice? Why should a patient in chronic pain have to spend so much time chasing down information that should be readily available? The lack of empathy was as appalling as the administrative incompetence. I felt like I was explaining the same elementary information over and over to people who simply weren't listening. Meanwhile, I was told Dr. Sidwell could replace my crown for another $1,500. WHY? After FIVE YEARS of unresolved pain, why was the proposed solution another $1,500 procedure? What evidence supported replacing the crown when the underlying cause of my pain hadn't been adequately explained? Eventually, I went elsewhere. That practice already had my records. The dentist reviewed the evidence and told me, "It's very clear what is going on." MY BODY WAS REJECTING THE IMPLANT. He showed me the evidence, explained the problem, and recommended removing the back implant. No $1,500 replacement crown. No endless runaround. No illiterate staff with zero empathy. A clear explanation and a treatment plan. FIVE YEARS. FIVE YEARS OF PAIN, AND THE PROBLEM WAS THE IMPLANT. What makes this experience so horrifying isn't just the pain. It's the combination of administrative chaos, poor communication, unfulfilled promises to transfer records, repeated frustration, and a shocking lack of compassion for someone begging for medical help. If this office is saving money by operating without adequate administrative support, patients are the ones paying the price with their time, money, health, and quality of life. FIVE YEARS OF BEGGING FOR HELP. FIVE YEARS OF GETTING THE RUNAROUND. AND THE AUDACITY TO TELL ME THAT CALLING THE EXPERIENCE "INCOMPETENT" WAS TOO FAR. RUN, DON'T WALK, AWAY. Bye, Dr. "Steven"! read more

They discharged my wife from care the same day of emergency tooth extraction surgery because Dr., or Dentist I should say, Stephen didn't call my wife's medications in that he said he would. When I called him out on it, he tried to make it seem she has medications already, even tho those are for her leukemia. He never called in the scripts, refused to show me any logs of him calling them in, blamed us for already having a script, but it's for a different disease and diagnosis, then kicked my wife out of care. If you experience ANY PAIN, please for your sake, DO NOT GO HERE. They don't care about their patients. You are a number to them! And they will let you know as such! read more

I have been going here for years after a friends recommendation. I'm so happy I listened to her! I see Dr.Aaron, I recently had a dental emergency and they got me in the same day. I was a little nervous but Dr I saw was equally as nice and gentle. Unless I move to another state I will always make the drive to this location. The staff is always so friendly and it's been a great 5 years with them! read more

Dr. Derrick, Front Desk Associate Amy, and Dental Assistant Leslie are all great! Caring, professional, and knowledgeable. Miss Amy at the front desk greeted us with total kindness and friendliness. Love this dental office. read more

I chose this dentist because of good reviews so I am shocked at my experience. I just moved to CO so this was my first visit and I was scheduled for a cleaning and exam. I have never had problems with cleanings and exams. The receptionist was courteous and the waiting room was ok. The assistant brought me to a chair and took at least 12 X-rays, which seems like a lot more than usual, then after a while the dentist came in. I think he was the dentist, he didn't introduce himself, he quickly lowered the chair and jammed his fingers and what I assume was a mirror into my mouth, and very roughly banged on one of my teeth with something, then asked the assistant for scrapers. He "scraped" the inside of my lower teeth, made my gums bleed and now they are swollen. The whole "cleaning" lasted less than 5 minutes. He didn't touch any other part of my mouth. Then the assistant came in and polished my teeth. That was pretty awful, too, because she didn't rinse til the end then sprayed it all over my face. The dental asst told me I might be sore from the dentist's "cleaning". I truly wonder if the guy was a real dentist. I've only had hygienists do cleanings and I don't know why they didn't have me see a hygienist. This whole experience was super upsetting. I've never been treated so poorly or had pain with a cleaning, never had bleeding or swelling. I will be filing a complaint to whatever agency needs to be notified and I would not trust the positive reviews. read more

Dr Aaron is amazing! He treated half our family and I could not be more thankful or happier. Great work DR Aaron!

I love coming here, doctor David is the best! I get anxiety and he always treats me so well making sure I am okay. I have never had such a great dental experience before. I will continue come here! read more

Dr Aaron and staff have helped me overcome some medical trauma I have. They have made me feel beyond comfortable, with a genuinely kind demeanor. My teeth have been in disrepair and I went in tearful and anxious and left feeling hopeful and accepted. If you are afraid to be seen by a dentist, do not despair - there are truly kind dental teams out there, where you will feel safe, listened to and cared for. I absolutely recommend this practice. read more

I couldn't find the new Longmont office on Yelp. The new address is on Hover though! everything was clean, sanitized and all the staff we dealt with was friendly. they were able to get my sons tooth pulled same day for us and get me a referral for my daughters molars to be worked on. Dr Stephen was great and made it really easy on the kids. read more

Comfort Dental - Longmont - General Dentistry Near Me - Longmont, Colorado

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Dr Aaron and his team have been amazing. They've made an extremely difficult life situation into something manageable.

i had an appt for today at 1145. checked in at 1130 ans told them to make sure the back knows i need nitrous (i do every visit). after waiting an hour (45 min past mt appt i wqs called back. sat for 15 min before dentist came in. intold them i needed nitrous and have my whole life and they didnt have itbready because "rhe front donesnt know" when i told the front to tell the DR. I had to call out of work for the rewt of tbe day bevause i was late for our trips, so someone else has to do them and i dont get my 170$ for the day (as long as i get app my pickups i get 150+20$ bonus). and now i csnt get ab appt until mid month In JUNE. this is crazy and they even gasloghted me. hopefully they are better in the future. i was also told i have to call every day to see if new opening , they could just call me. read more

Comfort Dental - Longmont - General Dentistry Near Me - Longmont, Colorado

they charge a 50 dollar rescheduling fee so its pretty bad.. or just don't have emergency situations there not understanding at all

Horrible experience! I made an appointment for a cleaning and had to wait an hour. I felt like I was just a number sitting in a chair. Ridiculous! I chipped my tooth over the weekend and the nerve got exposed. I called first thing Monday morning. I was told to call back between 8 and 8:30 on Tuesday and I 'might' be able to get in. I called back between 8 and 8:30 on Tuesday and was told the same thing. To make an appointment, I would have had to wait until the end of May. Even more ridiculous! I called the Boulder Comfort Dental and they got me an appointment the next day. I do NOT recommend the Longmont Comfort Dental. They are individually owned. This location is terrible. Try Boulder. Way better customer service. read more

Dr. Aaron was very nice even though all I had gotten was bad news sadly but that's just how my visit went because of how my teeth are, I had actually even gotten in before ten thirty which was when my appointment was scheduled! They also accept Medicaid which is amazing. read more

Went to get a check up I have been here before. My Dr. was and has been very nice, respectful and helpful. I like this place they will work with you and your finance situation. I did a consulatioan for free with the Dr. that helped out alot. He let me know a payment plan we can do and how much it's gonna be. The waiting area is clean and large. I will be going there for no on. read more

Comfort Dental - Longmont - Front reception. - General Dentistry Near Me - Longmont, Colorado

Ten stars for EVERYTHING especially, polite staff! Dr Bradley and his Assistant Sam were incredible! EXPECT doctors who take the time to explain procedures and treat you with respect. My last Dentist (down the road) would sit behind me while talking, so I was forced to uncomfortably turn my head, he RARELY looked at me, and to top it off did an unnecessary procedure on a healthy tooth. Comfort Dental was the opposite experience, Dr. Bradly was kind, attentive, and thourough. Assistant Sam has some serious cosmetic skills! Highly recommend! read more

i had to cancel two appts here because of my anxiety, both within the aloted time frame of 24 hours. i went in the other day and after waiting an hour they didnt have the nitrous ready so they rescheduled me for tomorrow the 11th. i just called to verify mt appt and they won't schedule me because i gave them a bad review after last visit. they even said i was being ressceduled, but 3 days later after they read my 1 star review, they canceled my apt and banned me. and in the chart it says from missing appointments, when i called ahead EVERY TIME. It was Comfort Dental that didnt give me notice either of these times and i had to call out of work. Comfort Dental is a franchise and it is only this specific facility that has issues. read more

I have been coming here for my dental works since 2015. I don't have any complaints, I like my doctor and he does a good job with my teeth. I see the majority of the complaints are related to the rude staff. I personally have not experienced any issues but I do notice it seems like every time I visit, the people in the office and the assistants are all different from the previous visit. read more

Always a pleasant experience. Dr. AAron is the ultimate professional. He always thoroughly explains the procedures. 5 Stars for Dr Aaron and the clinic. read more

Took my daughter here today and had the most amazing experience. The staff are so nice and knowledgeable and they just made it an overall wonderful experience for my daughter and I 10 out of 10 would recommend. read more

Very rude on the phone. Have had one of the dentist call me personally and berate me about missing an appointment. I had gotten into a a car accident. But still felt the need to call me personally and make feel like it was my fault. They must get off on doing this to people. read more

I would recommend going elsewhere for dental services. It's a shame because I like my dentist here but the administrative staff is not professional and I'm taking my service elsewhere. I changed insurance and called to see if they still took it, and the receptionist asked me to "come in and drop off my paperwork." Really? I said no and to take my info over the phone and to call me back and let me know. Nothing. The following week I get a call from them asking to confirm my appt (I was trying to figure out if they took my insurance so I could keep or cancel my appt). I told them they were supposed to let me know whether or not they took my insurance. I was on hold for over 10 minutes for her to check. I called again and just told them to cancel because the follow through is horrible. She didn't even apologize. Get some better administrative staff, because these people don't care. read more

After seeing other Drs my opinion has changed drastically. Sorry Dr Jolly! You turned out to be amazing. Could have used some pain meds though... read more

Depending on who's working, they never seem super friendly. I usually have to wait a little longer than my scheduled time by 10 min or so. One of the reasons I gave it a 1 star is because I'm not sure they know what they're doing.. I went to get my wisdom teeth pulled (unnecessarily) and they didn't even put me under. So the whole time i got to hear the crunching and scrapping and drilling of them taking them out. And the best part is, they were supposed to do all four of them and they were only able to do the bottom 2. So I got to experience excruciating pain in the roof of my mouth from the local anesthetic and they didn't even need to..... On top of that. My husband got a root canal there and got an infection because they didn't finish it properly. So now he gets to have 4 teeth pulled. The experience there wasn't the greatest and I feel weird when I go. Not sure if it's just because no one likes going to the dentist or if it just puts off a weird vibe. read more

Looking at the reviews for comfort dental in Longmont Colorado I didn't even see the doctor there I see the doctor that I had to deal with but those are for a low income healthcare doesn't really help don't listen to me when I know my body more than you know your medical expertise go back to school God damn it go back to school actually get your DDS and then that would be nice oh should I not say that though or maybe I should get what you pay for you guys are lousy I tell you it hurts God damn it listen if I tell you it's inflamed fucking listen! Come in for drugs come in for relief come in hoping that you will help me don't give me this crap well you should be on a personal plan the whole time while some people can't afford it! That is the bottom line have the money that other people have anyhoo thanks for not listening but thank you for taking my money my copay my insurance I appreciate it read more

The office is clean, the staff is amazing. The Dentist is knowledgeably and professional. Everyone is friendly.

Twice tried to cheat me on payment. I have no respect for Dr Aaron's advice financially or dental,

Dr. Stutznegger is efficient, friendly, and gets the job done without undue pain or waiting about. This office is consistent and the price has been great. Good job. read more

My fiance just had the worst experience at this location, all thanks to their receptionist, Janet. This person got my fiance mixed up with a different customer and was very adamant that my fiance owed this store money. After involving the dentist and another associate- who proved Janet wrong - Janet was still very rude and unapologetic towards my fiance . If comfort dental values their customers and business, then they would do well in either disciplining Janet and correcting her attitude, or better yet, replace her with someone friendly and helpful. read more

I am very unhappy with Comfort Dental of Longmont. They are only concerned about money. I have good insurance and they charge extra for people with insurance so that you have to pay more. Also, I got my teeth cleaned and they never scraped one tooth they sprayed my teeth with a water pick. I was told the day of the cleaning I would need to pay 179.00 aside from my insurance. I did not have the money then and said I would have to reschedule. I rescheduled only to be told I owe 266.00 now. I told them I would not be returning and would need to get a second opinion. DO NOT GO TO COMFORT DENTAL in longmont. read more

I have top agree that the dentist here at this Comfort Dental are truly great at their jobs. It's the staff that need to be looked & the complete office staff needs a complete overhaul. They've been rude with me & now my ex whenever we went in for any kind of dental work. Then when I moved to MN & the staff at my dental office they're requested my dental records. I was informed that this office staff were completely ride with the office staff in MN. Thus is COMPLETELY unprofessional. Now that I'm back in the area I'll be looking for another dental office with a professional office staff, skiing with a great dentist. read more

Don't go here! They quoted me a price on a procedure, they removed my tooth, and before they replaced my tooth, they changed the price. They admitted it was their fault, but I was responsible for fixing their mistake. They are untrustworthy. They did acceptable work and were polite and nice, but they changed the cost by 57%, and that isn't acceptable. There's better, more honest dentists in town. read more

I have no complaints about the dentists here. In fact, Dr. Jolly Johnson is fantastic. However, the staff is rude and very unprofessional. I took my business, as well as the other four members of my family elsewhere. read more

Horrible dentistry all the way around. Will never visit again. I seriously wonder if they are even licensed or educated in dentistry! They got 1 star because I didn't have a choice of 0 stars! Try Dr. Niles at Perfect Teeth in Boulder. She is the best! read more

Great staff! The dentist and assistants were very friendly and nice. There was a bit of a wait, but not long enough for me to be upset. The prices were respectable too. read more

I haven't even made it to my appointment yet and I'm already pissed off. The girl on the phone I scheduled my appointment with did not add it to the computer. When I called back the appointment was given away and after not being able to find my appointment in the computer I finally scheduled a time with another Dr. It was earlier even though I was told there were no earlier appointments. Finally I ask her about the Dr. yet she just hangs up on me while I'm still asking a question. I wonder how this is going to go when I finally get there...........1 star....... read more

Refuses to see Veterans. They refuse to accept VA insurance because they've "never done it before". Thanks guys. You might want to change you answering service which claims "we take all types of insurance". I hope none of you guys have ever claimed to support our troops, because you obviously don't. read more

I live up in Fort Collins and find it well worth the 45 minute drive to come see Dr. Jolly in Longmont. I've had everything from cleanings to wisdom teeth removed at his hand. I studied biology so I'm always eager to hear specifics of procedure and anatomy and Jolly is eager and willing to explain. I've always had an overactive gag reflex and hated going to the dentist growing up because of it, once you throw up on a dentist you never really want to go back... Jolly is very specific with you at the beginning of your procedure that if you are feeling uncomfortable or need a break to let him know- he's very accommodating in that way and I really appreciate it. He's always discussed options with me before we start a procedure like an extraction, given me tips on how I could improve my daily oral routine, and recommended products I could use to help even more. With any dental procedure there's going to be a level of discomfort, no matter the dentist, and even with the most healthy of mouths. I think some of these reviewers probably need to change their expectations; if you have tartar, they have to use a metal tool to scratch it off- you're not going to the spa, haha. Jolly is a great dentist, and like I said, I drive a ways to be able to receive his care because it's worth it. read more

Dr Aaron, the assistant, and both staff members who helped me were great. I am impressed with the affordable prices here as well. The dentist, Dr. Aaron seemed genuine and helpful when offering his expertise. The only negative comment I have is that when I arrived, no one came out to greet me or give me paperwork for about 10 minutes. I only had to wait about 15 minutes total to be seen though. Overall, I definitely would recommend this dental office. Thank you for making me feel comfortable and for your speedy professional service. read more