I called them last week for a service and setup an appointment. They called me during the morning…read moreof my appointment to let me know they had a couple of emergency AC calls and if I was willing to move mine, which I had no objection at all. Bob came today and he immediately identified a problem with a component which he replaced. He tested both systems (AC and furnace) and in a couple of hours it was all set and done. He even offered me a coupon they had to lower my payment. Great service, very professional and mindful of keeping everything clean. I definitely recommend them.

Unprofessional. Lack of communication. Fixed my furnace on…read moreTuesday. Had a gas leak on Wednesday. Phil, the owner, was awful. Don't waste your money. Go anywhere else. I beg you.

Cameron came out to our house in February to give a quote and stood by that number even during…read moreCovid. He was efficient and explained every detail to help us learn the furnace he was placing in the house. He cleaned up every tiny piece of mess that was made! The entire experience was perfect and not once did I have that gut feeling of "this might have been a bad decision". Good vibes brother, good vibes!

Cameron is an absolute rock star. Not only did he severely beat every other estimate that I got, he…read morehas maintained complete flexibility through the entire process and installation. Highly recommend this company for ALL of your HVAC needs. Will definitely be continuing business with this gentleman for all of our future servicing and repairs. No need to look anywhere else.

I highly recommend this business. Friendly, helpful, honest, reasonable, and just plain nice…read morepeople. Helped me twice in 24 hrs. In emergency situations. Ask for Curt, he is terrific.

These people are amazing! They are punctual, knowledgable, and affordable. The service personnel…read moreare pleasant and professional. Definitely my go-to!

Many years ago we contracted with Mattawan Mechanical to replace the furnace, install central AC…read moreand update ductwork. We have also had a service contract with these fine folks for over 25 years. I just wanted to use Thank You Thursday to commend MM for all the great work they have done for us over the years. Tom has been our go-to guy for all of this work here. I couldn't recommend anyone with more confidence!

We recently moved into our new house and gradually learned that we were not getting water from our…read morehot water heater into our furnace-installed humidifier properly. It's been very dry! Especially through the winter. I replaced the control module in hopes it would fix, but still no water flow. After countless manual pumps of a spray bottle to the new filter, I called Hometown and Tim answered right away. Corresponding conveniently through text from there on, he came out to do an assessment and provided a very reasonable quote for a faulty valve, which also happens to be out of code and should never have been used for the purpose. He was able to come out again same day, but I was unavailable, so he came again the very next morning and cut and replaced the piping within 10 minutes, showing me what was done and I am thrilled that the water is now flowing seamlessly. A musician himself, we shared some good chatter about shared interests. All in all, great friendly guy who identified the issue and got the problem fixed quickly. What's not to love about that? Thanks Tim!

Tim was able to come out quickly, diagnose the issue and repair. I was back to cooling within 15…read moremins. Highly recommend

I recently hired Nieboer Plumbing and Heating to install a mini-split AC/heating system, but what…read morestarted as a promising project quickly turned into a prolonged nightmare. The initial setup seemed competent, yet persistent issues soon surfaced, requiring four repair visits where each "fix" only spawned new problems--like refrigerant leaks, coil malfunctions, and evaporator failures not covered by their warranty. For instance, they charged $1,000 to repair an evaporator leak, only to insist two months later that the entire unit needed replacement at another $2,000--all while billing me for refrigerant refills every time. To make matters worse, their administrative handler was consistently rude, dismissive, and lacking in empathy, turning every interaction into an unnecessary burden. In conclusion, finding reliable HVAC services these days feels nearly impossible--true craftsmanship just isn't what it used to be. That said, the customer service at Nieboer is exceptionally poor, miserable rather; even the simplest conversations with their employees fall well short of basic cognitive function. unfortunately adding insult to injury.

writing for my girlfriend who had a $250 fan blower replaced in less than an hour and was charged…read more$900! Nieboer r said they followed "national pricing guidelines" and their hourly labor rate did not apply.