Terrible in not only cost but professionally negligent in quoting jobs…read more No email contact either.

Dan not only found the problem that we had not, and not only fixed it, but made the system better!…read more He is truly a master plumber.

Was having a problem with my furnace? I called them. Had an appointment yesterday between 2pm and…read more4pm. The showed up by 2.30 pm. The technician came to the door and was very professional. The technician worked about an hour and a half and thought we had a problem taken care of. The technician left. About two hours later it started acting up again. I called her after hours phone number . They came back out last night worked again for about another hour and a half was able to find the problem and fix it. The technician was very professional again. I would recommend them to anybody..

It has been years since Jason installed our Heating and AC in both my office and my home the same…read moresummer! His work was excellent and we now are retired and in our new home for 5 years in Vicksburg, after living on the west side of Kalamazoo for 32 years! At my age I remembered his name because he is such a good person and in these times I am proud to say he is a very good Christian young man! He also had a very kind staff that was always helpful. Jason's work was exceptional, and as a retired dentist I had pretty high standards for what my wife and I expected and hoped for, and now we miss the super nice 95% efficient Heaters and AC's and we have wished we had them here but adding retirement to this unnecessary terrible inflation makes us miss our greatest president and we are very concerned for him and what is happening to him that is egregious and we pray for him and everyone we love and are about every day! Jason, we sure miss you and maybe we can get the work we need someday but we are blessed to be here with our family and loved ones! Mike & Kathy Schroeder

I've had this company out twice and highly recommended its service. Prompt, professional,…read morereasonable charges for work done, excellent workmanship. I will soon be remodeling a bathroom and Alliance will be my choice for plumbing. Plus, Nick is a super-nice guy.

From the owner: At Alliance Plumbing, we are proud to be Kalamazoo's trusted choice for all things plumbing. Our…read moreteam of licensed, insured, and experienced professionals is committed to providing fast, reliable, and affordable plumbing solutions for homeowners and businesses alike. Whether you need a simple repair, complex installation, or 24/7 emergency service, we handle it all with precision and care. What sets us apart? Quality Workmanship—we never cut corners, using only top-grade materials and the latest tools to ensure lasting results. Transparent Pricing—we offer honest, upfront pricing with no hidden fees, so you know exactly what to expect. Customer Satisfaction is our priority—our team goes the extra mile to ensure every job is done right, leaving you with peace of mind. We offer a full range of services, including drain cleaning, water heater installation, leak detection, repiping, and more. As a locally owned business, we take pride in serving our Kalamazoo community and delivering prompt, professional service every time. Choose Alliance Plumbing for all your plumbing needs—you can count on us to get the job done right, the first time. Call us today to schedule an appointment!

Jordan did great work installing our walk in shower. He was on time, and finished the job very…read morequickly. Very easy to work with and we would highly recommend him.

I would 100% recommend Wilcox Plumbing my water softener quit working I told them what I wanted…read morethey purchased and installed the same day I will use them again

Cameron came out to our house in February to give a quote and stood by that number even during…read moreCovid. He was efficient and explained every detail to help us learn the furnace he was placing in the house. He cleaned up every tiny piece of mess that was made! The entire experience was perfect and not once did I have that gut feeling of "this might have been a bad decision". Good vibes brother, good vibes!

Cameron is an absolute rock star. Not only did he severely beat every other estimate that I got, he…read morehas maintained complete flexibility through the entire process and installation. Highly recommend this company for ALL of your HVAC needs. Will definitely be continuing business with this gentleman for all of our future servicing and repairs. No need to look anywhere else.

I thought my furnace went out so I gave Dehaan a call first thing in the morning. They responded…read morehad me immediately. they had a technician call me back to troubleshoot and then they scheduled an appointment for the following day. Fortunately, I didn't need to pursue a repair because I discovered the window was open in my home, but I just had to give them a good review because of they're prompt response.I would recommend them any day. This is not the first time they have responded to any issue I had.

I just had my air conditioner serviced by Shawn . What a professional . I'm more than happy with…read morethe next day appointment and the professional level of the technician. I'm a new loyal customer

I have a recording studio in my basement that has unfortunately been soaked by blown steam heat…read morepipes a few times over the last several years. To hire a boiler companies to come out and replace pipes is insanely expensive, and not really worth it if they are not working on the boiler itself. (I don't think the pipe cares who replaces it)! That part out of the way, after having major disasters in the past, and calling some local boiler companies (who I won't name), I tried Preferred plumbing last year and again this morn. They came out and fixed it before there was any damage. Unlike the boiler company who was scheduled out for weeks and let me stew in my own live steam. Matt, and Brett, and Cooper are the best! Great guys - they know what they're doing, and they don't waste your time. They're so personable, I probably wasted THEIR time talking to them too much! I'm so satisfied that I have decided to finally replace the waterline in my house sometime in the next few months, using Preferred Plumbing, because I completely trust them now. Not only were they quick to respond, they did great work, they did it well, and as usual, they came in at a very reasonable price. I grew up in Michigan, but I've only been back here since 2015, and you know how hard it is to find professionals that you can trust in a new town. I totally trust Matt and his crew, and I would suggest that if you have any plumbing/heating needs you give them a try. You will not be disappointed!

Have gone back to manufacturer if issues. Solid, Local and Matt B. is great! Had a few blips, but…read morewere corrected as necessary.

They come same day and the service folks are very capable and nice. Strongly recommend. Our system…read morefunctions very smoothly and energy efficiently.

bel aire installed our equipment and serviced our equipment and now will not come out for…read moremaintenance due to them shrinking their service field. They are extremely rude to talk to and it's a shame they can take your money to install them, but dont stand by their equipment or installers quality.

Please read this honest review. I called one of the big companies you see on tv where they all have…read morea name tag and a matching truck. I had to pay them just to show up and get a quote. Their quote was outrageous and was 5 times more than what it should be. I then called Briggs because they were a locally owned and operated company. I am super happy with the work that they did. They took my call and gave me a very accurate estimate on the phone and was able to come out the next day. They were here and did everything and more than we asked for and did it with high standards. This is what I love about local businesses they not only care about being fair on pricing but fair on the good standard of work. I would highly recommend them to anyone in the area. I will also be giving them a call when we need more work done in the future. Thanks Briggs for the excellent work!

I called Briggs Plumbing at 8:00 am and Tom was here at 10:30! Yes, he had a job that got postponed…read moretill the following day but he fit me in quickly. He was professional, friendly, and did a great job. I highly recommend Tom and I will be passing on his company to my friends!

Never again. My entire house had to be rewired. Old nob and tube taken out.l, to be replaced by…read morecurrent 3 prong grounded wiring. One week after " completing" the job, I had electrical failures upstairs. They came back corrected their mistake. Second week during a renovation project the builder discovered the old nob and tube wiring they said they removed was still intact and ACTIVE! Whitney came back out a second time and took care of the issue. Third week I went into the basement and discovered they had taken out all the light socket and electrical switches and didn't replace any of them. Five in total. In addition the " boss" adamantly said to take care of each of those three problems it would cost extra. Thank goodness I had a contract. emEnd if discussion. My son, had a very similar issue not knowing it was Whitney that I hired. Whitney sent out a plumber to fix a Clogged drain. My son used a plumbers snake and a few other things to remedy the problem clog to no avail. when the plumber from Whitney came, my son showed him where the clog was. Plumber said you need a snake to unclog it and I didn't bring one. Charged my son $250. My son said your website says free estimates. Plumber replied, estimates are free. This is a diagnostic fee. Good grief. I highly do not recommend this company

We had Whitney Services out for a worsening whole-home plumbing/water-pressure issue involving…read moremultiple fixtures. During the visit, the technician discussed concerns that the water softener was causing a restriction/backup and releasing resin beads into the plumbing, with a recommendation to replace the softener and flush the plumbing lines. We were also told that flushing could potentially reveal or cause failures in affected fixtures or components because of the existing buildup. Afterward, the written service report did not document the specific findings, observed resin, worsening pressure, affected toilets/shower/faucets, or the recommended repairs that were discussed in person. We promptly asked them to correct the record, especially because the claim was being handled through our home warranty, but received no response. Instead, once the warranty claim was denied, we received a text saying the work order was complete, asking for a five-star review, and offering a discounted estimate for the non-covered work. The review request may technically be about the diagnostic visit, but the lack of follow-through, incomplete documentation, and failure to respond to a reasonable request for an accurate report are part of our experience with the company. For a serious and worsening plumbing issue, we expected clear written findings, timely communication, and a report that accurately reflected what the technician said was happening. We did not receive that.