Great company. They have an answering service and technicians on call for emergencies. Received a…read morecall the next business day as our problem of course occurred on a holiday weekend, and they sent out a tech that day. Very knowledgeable, courteous, and friendly. Thanks David!

Excellent company. The woman answering my call was helpful in setting up a service call for my…read morecondo rental. The technician who came over was so helpful in resolving the problem and gave my grandson (the tenant) some helpful suggestions on better air flow. They called him directly before the tech arrived so communication was seamless. I was totally impressed and will be using this company for any future work.

Was having a problem with my furnace? I called them. Had an appointment yesterday between 2pm and…read more4pm. The showed up by 2.30 pm. The technician came to the door and was very professional. The technician worked about an hour and a half and thought we had a problem taken care of. The technician left. About two hours later it started acting up again. I called her after hours phone number . They came back out last night worked again for about another hour and a half was able to find the problem and fix it. The technician was very professional again. I would recommend them to anybody..

It has been years since Jason installed our Heating and AC in both my office and my home the same…read moresummer! His work was excellent and we now are retired and in our new home for 5 years in Vicksburg, after living on the west side of Kalamazoo for 32 years! At my age I remembered his name because he is such a good person and in these times I am proud to say he is a very good Christian young man! He also had a very kind staff that was always helpful. Jason's work was exceptional, and as a retired dentist I had pretty high standards for what my wife and I expected and hoped for, and now we miss the super nice 95% efficient Heaters and AC's and we have wished we had them here but adding retirement to this unnecessary terrible inflation makes us miss our greatest president and we are very concerned for him and what is happening to him that is egregious and we pray for him and everyone we love and are about every day! Jason, we sure miss you and maybe we can get the work we need someday but we are blessed to be here with our family and loved ones! Mike & Kathy Schroeder

Just wanted to drop a review on the outstanding service provided by Jeremy the plumber sent by…read moreAirserve/Mr.Rooter plumbing. I called for service regarding a water filter system that Aireserve had previously installed along with a water softener system that they also installed. Jeremy arrived exactly when he said he would and dismantled and replaced a faulty water filter housing and securely mounted the new system to the wall so that the changing of the filter would be easier for me to do...it involved removing and rerouting the Pex piping that was in place and installing a new housing that we provided.Jeremy took the time to explain what and why what he did was necessary and instructed me on the steps to replace the filter and how often. Jeremy then primed my saline tank and gave me instruction on how to maintain my softener system. Jeremy then drained out water tank to rinse out any sediment that may have amassed in the water heater. Jeremy was very courteous and cleaned up after himself when he was done and made the overall visit painless and informative. I would highly recommend Airserver/Mr.Rooter plumbing to anyone that needs fast,informative and courteous service in there home for all your plumbing and hvac needs!

Quick response to come out and provide service. Zach was friendly and very professional.read more

I thought my furnace went out so I gave Dehaan a call first thing in the morning. They responded…read morehad me immediately. they had a technician call me back to troubleshoot and then they scheduled an appointment for the following day. Fortunately, I didn't need to pursue a repair because I discovered the window was open in my home, but I just had to give them a good review because of they're prompt response.I would recommend them any day. This is not the first time they have responded to any issue I had.

I just had my air conditioner serviced by Shawn . What a professional . I'm more than happy with…read morethe next day appointment and the professional level of the technician. I'm a new loyal customer

Cameron came out to our house in February to give a quote and stood by that number even during…read moreCovid. He was efficient and explained every detail to help us learn the furnace he was placing in the house. He cleaned up every tiny piece of mess that was made! The entire experience was perfect and not once did I have that gut feeling of "this might have been a bad decision". Good vibes brother, good vibes!

Cameron is an absolute rock star. Not only did he severely beat every other estimate that I got, he…read morehas maintained complete flexibility through the entire process and installation. Highly recommend this company for ALL of your HVAC needs. Will definitely be continuing business with this gentleman for all of our future servicing and repairs. No need to look anywhere else.

Fantastic outfit all around. After getting quotes from a few different companies around, Home…read moreEnergy Solutions stood out as they were the only ones that really seemed to know if they were talking about and weren't only interested in trying to upsell me a bunch of stuff. I didn't need. Shaun talked to me about what furnace was really most efficient for the size of our home and where we could get more bang for our buck on things like proper duct routing vs a more expensive unit, where we could probably benefit from more insulation and why some of the pricier things we were initially looking at weren't really necessary. Him and his crew went the extra mile on the install making sure everything was set up properly, and even stopped by after leaving one day just to make sure everything was tightened up properly. It's been a couple years since we've had the furnace and air conditioner installed and we haven't had a single issue, and we were delighted to see our power bill go down and our comfort level to go up as a result!

We chose to hire Home Energy Solutions, after hearing great reviews from the Fair Housing Ctr. of…read moreKalamazoo, and could not be happier with our decision! Shaun is knowledgeable, professional and fair, and we will be calling on him for any of our future HVAC needs. Navian Tankless Water Heater

I recently hired Nieboer Plumbing and Heating to install a mini-split AC/heating system, but what…read morestarted as a promising project quickly turned into a prolonged nightmare. The initial setup seemed competent, yet persistent issues soon surfaced, requiring four repair visits where each "fix" only spawned new problems--like refrigerant leaks, coil malfunctions, and evaporator failures not covered by their warranty. For instance, they charged $1,000 to repair an evaporator leak, only to insist two months later that the entire unit needed replacement at another $2,000--all while billing me for refrigerant refills every time. To make matters worse, their administrative handler was consistently rude, dismissive, and lacking in empathy, turning every interaction into an unnecessary burden. In conclusion, finding reliable HVAC services these days feels nearly impossible--true craftsmanship just isn't what it used to be. That said, the customer service at Nieboer is exceptionally poor, miserable rather; even the simplest conversations with their employees fall well short of basic cognitive function. unfortunately adding insult to injury.

writing for my girlfriend who had a $250 fan blower replaced in less than an hour and was charged…read more$900! Nieboer r said they followed "national pricing guidelines" and their hourly labor rate did not apply.