Dan not only found the problem that we had not, and not only fixed it, but made the system better!…read more He is truly a master plumber.

Terrible in not only cost but professionally negligent in quoting jobs…read more No email contact either.

Bobby Plowman did a fantastic job on our kitchen sink. It was a beast of a challenge, but he beat…read moreit. We had been experiencing a back-up in drainage that would not dissipate no matter what we tried. Bobby employed every strategy he knew to clear our pipe. Just when it looked like the clog wouldn't budge, he gave it one last push, and he cleared it. It even surprised him. We are incredibly happy with his perseverance and professionalism. Shout out to Pam and Kayla, too. They are incredibly nice ladies with exceptional customer service skills.

I called and was informed there was a fee to provide an estimate by a consultant. I do not pay for…read moreestimates.

They come same day and the service folks are very capable and nice. Strongly recommend. Our system…read morefunctions very smoothly and energy efficiently.

bel aire installed our equipment and serviced our equipment and now will not come out for…read moremaintenance due to them shrinking their service field. They are extremely rude to talk to and it's a shame they can take your money to install them, but dont stand by their equipment or installers quality.

Update This is the 7th day since this company supposedly…read moresaid they will refund the 300$ they stole from my mom! She still doesn't have that money, they didn't leave her house on the 2nd until she paid them! Now that they have been caught ripping her off and "will return all her money" they still have not done so. If you really don't do this on the regular I would have thought that you would have brought my 75 year old mother's money with you when you came back the next day to evaluate if Consumers got it right or your tech did! Just saying if you were truly worried and sorry for the "misunderstanding " that's what you should have done, instead my mom still can't pay her bills! Next time you get caught telling someone they need a new heat exchanger by scaring them and telling them they have CO2 coming out of their duct work you might want to consider that! NOW HOW ABOUT GIVING HER HER MONEY BACK PLEASE! UPDATE DAY 10 my mom finally got her money back!

Update: I was contacted by Suburban 1st thing this morning. There was a misunderstanding when I…read morecalled over the weekend. A tech was sent out and the issue was resolved all under warranty. Very prompt. Suburban replaced my very old furnace and A/C Aug 2020. Everything went well. Fast forward to Oct 2021. Chilly cool day turned on the furnace to take the chill off. Imagine my surprise when the furnace wouldn't fire up. Contacted Suburban since I'd only used this system one time and felt they should come fix it. I was told there was no longer a warranty to cover labor and they want to charge me 69 to come look at it and then 145 an hour to fix the problem. I was in shock. Needless to say I told them where they could shove their labor charges and will be shopping around to get fair fee. Stay away from this company they don't stand behind their work. I really wish I had went with a different company.

Memorial Day, 9:30 AM. Hubby finds we have a leak in our plumbing, it has been leaking for…read moreprobably a day. My husband shuts off the water. I proceeded looking for plumbers. I called our son in law to see if he knew of one, "DC Plumbing, they're real good!" I called and sent an email. Panicking, I looked for more emergency service plumbers. I called a total of 5, one actually answered the phone. I received a quote,, it was 10:45 now and I was quoted late afternoon early evening. I said I would call them back if I had no luck finding someone else. I checked my email and there was a response from DC Plumbing. The owner was very apologetic that he couldn't get out to our home that day, but he could come first thing the next day. At that point, it was good enough, so we waited. I am so glad we did. We saved money by not using an emergency service, and his workers were here right when he said they would be. They were in and out in roughly 10 minutes and did a wonderful job. The owner was extremely thorough, I sent pictures of the leak to help (as asked). Promptness responding as well as service by great employees! Hard to find these days for sure. I have already sent their information to a few friends. I wouldn't call anyone else. By the way, the other 24 hour service plumbers, never responded back until the next morning, except for one, I never heard from them.

Professional attention to the myriad of plumbing issues…read moreencountered over the years. Great value for work well done

Never again. My entire house had to be rewired. Old nob and tube taken out.l, to be replaced by…read morecurrent 3 prong grounded wiring. One week after " completing" the job, I had electrical failures upstairs. They came back corrected their mistake. Second week during a renovation project the builder discovered the old nob and tube wiring they said they removed was still intact and ACTIVE! Whitney came back out a second time and took care of the issue. Third week I went into the basement and discovered they had taken out all the light socket and electrical switches and didn't replace any of them. Five in total. In addition the " boss" adamantly said to take care of each of those three problems it would cost extra. Thank goodness I had a contract. emEnd if discussion. My son, had a very similar issue not knowing it was Whitney that I hired. Whitney sent out a plumber to fix a Clogged drain. My son used a plumbers snake and a few other things to remedy the problem clog to no avail. when the plumber from Whitney came, my son showed him where the clog was. Plumber said you need a snake to unclog it and I didn't bring one. Charged my son $250. My son said your website says free estimates. Plumber replied, estimates are free. This is a diagnostic fee. Good grief. I highly do not recommend this company

We had Whitney Services out for a worsening whole-home plumbing/water-pressure issue involving…read moremultiple fixtures. During the visit, the technician discussed concerns that the water softener was causing a restriction/backup and releasing resin beads into the plumbing, with a recommendation to replace the softener and flush the plumbing lines. We were also told that flushing could potentially reveal or cause failures in affected fixtures or components because of the existing buildup. Afterward, the written service report did not document the specific findings, observed resin, worsening pressure, affected toilets/shower/faucets, or the recommended repairs that were discussed in person. We promptly asked them to correct the record, especially because the claim was being handled through our home warranty, but received no response. Instead, once the warranty claim was denied, we received a text saying the work order was complete, asking for a five-star review, and offering a discounted estimate for the non-covered work. The review request may technically be about the diagnostic visit, but the lack of follow-through, incomplete documentation, and failure to respond to a reasonable request for an accurate report are part of our experience with the company. For a serious and worsening plumbing issue, we expected clear written findings, timely communication, and a report that accurately reflected what the technician said was happening. We did not receive that.

Jordan did great work installing our walk in shower. He was on time, and finished the job very…read morequickly. Very easy to work with and we would highly recommend him.

I would 100% recommend Wilcox Plumbing my water softener quit working I told them what I wanted…read morethey purchased and installed the same day I will use them again

Great Lakes Plumbing installed a 50 gallon hot water heater, soft water system and repaired…read morehumidifier. All excellent services and reasonable cost! Highly recommend.

These guys are amateurs! They came in to replace some corroded cast iron pipe and connect with…read morerubber clamps pvc to cast iron. i had to call them back because it leaked. Didn't fix it and is still leaking over a year later. Called back and they want to charge me for something they never did properly. Would not recommend.

I found out I had a major leak from my bathtub. Matt was here that day to check out what was…read moreneeded, and back a couple of days later to complete the job. He's very friendly, knows what he's doing, and I learned a lot from him about how to maintain my plumbing. Great guy. I highly recommend him.

Mark showed up on the Sunday of Labor Day. It was a leak on a 1984 mobile home . He was very…read moreresponsive and helped immensely. You can imagine how concerned we were for a service hall on a Sunday of a holiday weekend. So, so happy to have found Mark.

I thought my furnace went out so I gave Dehaan a call first thing in the morning. They responded…read morehad me immediately. they had a technician call me back to troubleshoot and then they scheduled an appointment for the following day. Fortunately, I didn't need to pursue a repair because I discovered the window was open in my home, but I just had to give them a good review because of they're prompt response.I would recommend them any day. This is not the first time they have responded to any issue I had.

I just had my air conditioner serviced by Shawn . What a professional . I'm more than happy with…read morethe next day appointment and the professional level of the technician. I'm a new loyal customer