I filled out the application and was approved, my dog was screened and was approved. He is a boxer mix. After staying here for 2 months, I went to return some mail I received that wasn't mine. I had just gotten off of work and was walking my dog. My dog is protective over me but is not a threat. I knocked on the door and no one answered for 3 minutes. Cars began pulling up, then one of the ladies who works here (Amber) started walking up from her apartment. When I turned to tell her I was bringing mail that wasn't mine, the community manager (Yyvonne) finally comes to the door I am standing 5 feet away from. So now I am surrounded by people who are strangers and my dog is not comfortable. He began barking at everyone around. He was leashed and did not hurt anyone.
Yyvonne does not care about the mail I received and starts saying that my dog is aggressive and he needs to leave. This is after paying a $300 pet fee and $15 a month to keep him here. I started walking away and Yyvonne follows me as I am walking out. He did not bite anyone or hurt anyone. She claims just by the bark, he is an aggressive dog. I argue with her and she starts charging at me and claims my dog lunged at her. Now, any dog would protect their owner if some strange lady starts running towards the owner. She used this to get my dog kicked out.
Well according to the lease I signed, I was supposed to be given 24 hours to find a new home for my dog. They posted a letter on my door at 6:15 pm and said I had to get rid of my dog by 4 pm the next day. That is clearly not 24 hours.
Then my girlfriend called Yyvonne and was screamed at, she wouldn't even let her speak. She kept saying "THE DOG IS AGGRESSIVE" and did not care for anything she had to say.
Well besides this place being pricey, I now had a reason to leave. I was able to get out of my lease because the community manager broke the lease.
I then talked to the regional manager and she did nothing, she basically took Yyvonne's side and didn't even make her apologize for how rude she was to us when we are paying $1000 to live here.
While we did have the option to stay here without our dog, we were then harassed by the staff after this incident for the remainder of our time here. Yyvonne would just stare at us and slowly walk by. We went to the office to talk about this and they shut and locked the door in our face. The maintenance guy would walk back and forth to keep an eye on me in the gym. read more