My Wife and myself, just used Carolina Living Real Estate…read more Roby Robertson was the Property Manager that we had the pleasure of working with. Roby was attentive, he heard out our situation and never batted an eye, he said YES i can help you with that. Within 72 hours we had applied and been accepted for a house that we never dreamed we would be able to get in to. We had a TON of questions and Roby was there to answer everyone. He assured us on everything that was happening. This was not a situation that the PM was just looking for a quick turn and burn, we felt the whole time that he had our best interest at heart. We move in Friday and could not be more excited, and that is mostly due to the amazing experience that we had with Carolina Living Real Estate. We will be back to use Roby as our RE agent when we are ready to buy. And will 100% recommend CLRE to anyone that will listen.

From the owner: Carolina Living Real Estate has been helping Buyers, Sellers and those in need for Property…read moreManagement for 15+ years. We are committed to being thoughtful, available and knowledgeable of all things real estate in the Lake Norman and Charlotte areas. We hare native to the area and can offer much information including and beyond your real estate needs. Please feel free to reach out with a no obligation conversation.

I have been a tenant since 2018 and could not be happier with my experience with TEJ; I'm not sure…read moreI have anything I could say needs improvement. Granted, I've only rented two apts prior to this, but my current unit is easily better. Firstly, the building/unit is very well kept. It's spacious enough for 1-2 people but still cozy, the amenities (dishwasher, washer/dryer, parking) are great to have, maintenance is rarely needed but very quick, & the rent is very reasonable for what you get. There is a reason the building I'm in has been full for several years now. Additionally, the entire TEJ staff have been nothing but great. There is always a quick response to any inquiries, and everyone I've interacted with has been very kind. Unlike the big rental companies in the area I've actually met the landlord and owner, and it's nice to put a face to a name. I recently was up to renew my lease (with a small but realistically fair rent increase) and there was zero doubt in my mind about staying in my unit. I've been very happy with my experience over the last five years and highly recommend renting through them.

I am writing to express my dissatisfaction with T.E. Johnson and Son as the property management…read morecompany for my residence. My rent has increased by 35% three years ago, yet my living conditions have not improved. I lack proper lighting in my bedroom and have had to rely heavily on my mobile phone for light. Despite submitting multiple work orders, none of my repair requests have been addressed. This level of service is unacceptable. I require immediate action on these issues. I am forced to give T.E. a 1 RT

Very friendly, easy to work with, punctual, and helpful of anything that might come upread more

Those of you who've had good experiences, that's great, but as a renter, it turned out horrible…read more ZERO communication. WE WERE TOLD that everything was totally fine when we moved out (they did a walk-through with us) yet they charged us a huge amount to mow, trim, etc. if they had told us that needed to be done, we would've done it (it was done a week before we moved out)The place was a dump when we moved in, yet totally improved and live-able when we left. What a shame when a company conducts business like this. They even charged us $300 to clean out the flower beds yet I did that too... Dusty Millers and mint is what I was growing for the bees.... Again if they wanted it gone they should've told me. Would NEVER do business with this company. THEY TOLD US THE PLACE WAS FINE and we would see our deposit. What a shame.

This HOA is the worst!! Never answers calls or messages and nothing is done to keep the outside…read moreproperty request sent to them but they go up on their membership monthly fees!!

Consumers be WARNED of Deception! Capstone is the true definition of "over promising an EXTREMELY…read moreunder delivering ". ZERO TRANSPARENCY! We had multiple conversations with the owner, Derek May, prior to signing a contract to start working with on October 15, 2023. Not even a week into our contract, we noticed a lot of discrepancies in what was not only discussed in our multiple meetings and emails, but also was noted in the contract. First, even though our contract started on October 15, capstone charged us for the entire month of October, instead of pro rating the month of October. When questioned, Mr. May sent us one of his disrespectful and demeaning emails, telling us that he started working for our community way before then!!! Soon after, we were also told by Capstone that although they were our property management company, they will NOT be assisting nor facilitating in any way, form or shape in our annual meeting. Again, that was never disclosed to us, in any of the meetings, nor stated in the contract. They suggested that if we needed any assistance, we could "hire their parliamentarian for an hourly rate and ask him to assist us". In all the 25 years of working with management companies, we have never had to look for a place for a meeting, nor conduct the annual meeting without the assistance of the management company. That's what they get paid for. It's part of their responsibility. First time ever. Derek May sent out our governing documents for the annual meeting not according to our bylaws, and when we approached and asked for correction, he once again responded with disrespectful and demeaning emails and sounded as though he knew every single bylaw there is. We were happy when his own parliamentarian set the record straight and confirmed that the documentations Mr. May had sent out were in fact incomplete. But of course, he still charged our bank account for hundreds of dollars for his services, only for the board members to have to reprint and mail out another set of correct documents to the homeowners, at an additional cost beyond our budget. We had multiple questions on our financial report, but all of our emails went unanswered, and to this day, we still don't have clarifications on those discrepancies. If we had ANY questions, instead of showing TRANSPARENCY and answering our questions, Derek May told us "Capstone is not the right fit for Mill Pond ", and the case was closed! He finally and officially resigned only after a month and half! And we never got our answers. Apparently, he's not used to board members asking questions about their finances. RED FLAG. In Dec 2023, we had already found a wonderful management company and our contract with the new Mgmt company started on January 1, 2024. As we started getting our bills in January, we realized that NONE of our bills had been paid by Capstone since November. None whatsoever. Our phone bill, our Waste Management bill, our Landscaping bill (which we had to pay $150 late fee, to name a few. (All documents, and past due bills are available for proof) Worst of all, Capstone had received the "shut off notice" by Duke Energy in their office, (documents available as well) but they never even troubled themselves to let us know. As a result, Duke Energy shut the power off in our buildings in Mid-January, resulting in complete blackout in our community! An experience that's never happened in the history of Mill Pond at Brooks Landing, in all the 25 years of this community. The president of the HOA had to call Duke Energy and make the payment on her credit card to get the power back on, as it was the weekend and an emergency. This was all due to all the shortcomings and negligence of Capstone Realty and consultant, and lack of professionalism to take care of what was their responsibility, as they were still paid for, for the month of December, but they did absolutely nothing, except for collecting our dues. By far, hands down, the WORST management company this community has had the displeasure of working with.

When they say roofers you can trust- they mean it! I've never worked with a service company that is…read moreso responsive and proactive! Our insurance company didn't make it easy to file this claim, but Kelly provided all the information they asked for and even pointed out the points of failure in their original appraisal. Kelly and Ricardo are a husband/wife team that combine the skills of efficiency & experience. If there is anything you question, they will make it right.

Great group of folks. They give quotes that are well based on your needs and will be straight with…read moreyou about what is needed, timing and costs.

Lesa Dowell served us spectacularly! she went above & beyond to assure us an easy move &…read moretransition. we would recommend her with flying colors to anyone looking for a most competent realtor!! thank you Lesa!!'

Sold our place in a day for over ask. Sally is the best!!! Her knowledge of our area was what drew…read moreus to her and that intuition paid off nicely.