Bradley did a top job, and I totally trust his work. He cleared a path into an area to pump the…read moreseptic system, gave me a refrigerator magnet with the next date for pumping, and let me know that our hard well water was corroding some concrete but didn't need replacement soon. I think the charge was modest and totally worth peace of mind.

I would give Bradley 10 stars if I could. He was responsive, professional, and simply amazing. Of…read morecourse, we had an emergency, and he delivered as promised. on time and for a fair price. He has a great sense of humor and I recommend him to everyone without hesitation or reservation.

I am changing what used to be a 5 star review to a one star review. A couple years ago, I used…read morethese guys for some plumbing needs and they were great. Family-owned business and I liked the owner. I got a new home and decided to call them again, and boy I made a big mistake. Not sure what happened in the last two years but had to come back and change my review. First, they told me they would be here from 8-9. This was a time they offered up as I was trying to get them to come earlier, but decided it made more sense and since they said I would be "first up" on their schedule, I figured fine why not. At 9:20 I texted them asking what their ETA was. At that point I received a text changing my appointment to 9:30-10:30. At 10:50 a technician showed up. I showed the guy what I needed, mentioned that I'd used them before and said I just wanted the same thing they offered me last time. He said "our system is different now hold on" and he proceeds to pull out an iPad that has prices ranging from $780-$2,500 for the "platinum" package whatever the hell that means. I just needed a faucet replaced, which I thought would be no more than $400 or so (a little higher than the price I paid two years ago). He told me "well prices have increased" and I said not by that much. I asked him to explain how much of the price was parts, how much was labor, and he said it's the flat rate they charge for that job. When it became clear that he was not going to budge, I politely asked him to leave. There are so many other options, and maybe I should have been a little smarter about doing it in a cheaper way, but the way I was treated on scheduling and the company's scammy pricing was enough to have me come back and change my review.

My hot water heater died yesterday morning; called Drain Terrier first thing, and they sent out…read moreKris by 10 am. He diagnosed the problem, and I had a new water heater by end of day (it was old and died a natural death). I have used them before, and as before, he offered a choice of price points; I chose the right one for me, no pressure. He did excellent and meticulous work, and installed a quality product. Also, he was a hoot, and enjoyable to work with. They are my go to company for plumbing; a family business, and woman owned, for this if you that appreciate that. Awesome!

This is the second time that we have used the Doone Brothers to install a septic system in…read moreIdledale...two homes :) and if you know anything about Idledale, there is no such thing as easy builidng here! But once again, the bros did the impossible...seriously. They had water lines, power lines, fences, raised yard, highways, frigid temps, snow and oh yeah...Idledale soil to content with. Not only did they get the job done, they did it in record time. We can't thank you enough! We highly recommend the Doone's without hesitation! Thank you Seamus!!

Great company to work with. Dependable and I'm satisfied with the job! The employees where very…read morekind and helpful

I honestly can't say enough about this company. This is my second repair with Sewer Lines Only, a…read morecollapsed secondary line replacement in 2024 and a collapsed lateral this month on a 120+ year old duplex in Sloan Lake. I was 7 days from closing on a sale, the line was discovered during inspection. The other duplex owner was rightfully out of her mind because the line ran under her beautiful stamped patio. Sewer Lines Only recommended tunneling under the patio from my property. We had (I'm counting....) 7 very reputable sewer companies quote this job. No one else mentioned going in from the side, and when I circled back to ask, none could. SLO's quote was 25% lower than the next lowest bid (thousands in savings) and 50-75% lower than most bids. So I was hesitant. Enter Joe from SLO - a project manager or engineer? He was so confident they could do this job from the side (really confident, not salesy confident), he made himself available to me at any time to explain the work but never once called me to "seal a deal." He probably took 20 calls/texts from me. I took the gamble and got on a plane to Denver. Jerry and his team showed up promptly for the job, were professional, courteous, and thorough. The line was fixed, no patio or fence demo required. When a possible additional leak was discovered with scoping, Joe came out and confirmed personally that there was no issue. Enter Monica in Billing who went the extra mile to figure out how to split invoicing to bill the other owner her portion and free my property up for sale. And did it gladly. Intelligent, progressive solutions, lower-cost, personalized service - same as in 2024 when I worked with Cameron. They dug a trench in my garage and repatched with concrete. No issues 2+ years in. I'll never use anyone but SLO.

This was a job we have dreaded for several years. We knew a sewer line replacement was coming but…read morethe expense involved really worried us. We had the job quoted on several occasions with bids coming in from 10k to 14k and we always opted to just keep waiting and shopping. We used Yelp to start a "job" and half a dozen companies looked us up. We spoke to four of them then had Sewer Lines Only come out and talk to us. My sister had used them a year earlier and recommended them from the list of possibles. A man named Murray showed up at our house and we liked him immediately. He was honest, funny and simply very likable. He scoped our line and told us we're not in desperate need of a line replacement. We enjoyed the honesty. We had roots in our line and needed to have them cleared about once a year. Not a huge deal but the sewer backups were aggravating and always happened at terrible times. Murray worked us up a quote and we were flatly shocked and dumbfounded at the quoted price. 5k for thirty three feet of line replacement. We started wondering what the catch was. How was this possible? A full half of the best quoted price of the last three years. We took to Yelp and the BBB to research this company and the reviews were stellar as was their A+ BBB rating. A few days later I stopped in their office to accept their bid. That's where I met two more of this companies stellar staff, Monica and Kim. These two women put us further at ease this thus was going to be money well spent. A week later, Pablo showed up at our house with his crew and a skid steer. Pablo treated us like gold and was happy to learn he actually worked for Sewer Lines Only and was not a contractor. This man is a surgeon with a back hoe. They had all thirty three feet dug up and replaced in three hours. We were only minus a sewer line for three hours which really minimized our in house inconvenience. The next several hours were simply waiting for the city inspector to show up. It was very confidence inspiring when the inspector told us that he doesn't really even need to check Pablo's work as he simply never makes mistakes. The trenches were filled back in and tamped down very well. Mi sidewalks, lawn and driveway were cleaned up very well. Murray then returned and scoped the lines to make sure it was all good and he scraped the inside of our cast iron line inside the house. This was an absolutely exceptional experience from the get go. An unbeatable price and first class staff and workmanship. It's nice to have this huge worry off our backs and it came with a five year transferable warranty. Thank you Murray, Pablo, Monica and Kim from very happy customers.

RUN, don't walk away from this business. Our tank was potentially damaged by the person that came…read moreout to pump it, and we were not able to get a hold of the owner for 3 days. When we finally got a call back, the lender was incredibly rude and tried to defend charging without prior knowledge or notice. The fees are absolutely insane and we're added after the work was done. Also was not given a bill at the time of service and was told the owner would be in touch. The receptionist didn't have an initial record of the work when I reached out directly wondering why there had not been a bill and if additional work needed to be done. This would have zero stars if it was an option. Will be reporting to the regulatory board.

I got multiple quotations for a main sewer line tap replacement. I found AAR very responsive,…read moreknowledgeable, as well as the best price I could find. They arrived on time, the crew was fantastic. While they were waiting for the inspectors, one of the crew raked out part of my lawn that was a mess from a previous contractor. I never asked for this, he was just being super helpful. If I have any other needs, I'm calling these folks first.

Love these guys! They came out and excavated a very large area for us with unknown conifer terrain…read more They maintained quoted price and stuck to the timeline, more importantly they offered ideas and solutions for next steps (concrete). Fritz knew what to plan for and helped us make sure the project was not going to have any issues!!

They did amazing job with egress window install! Prompt professional service! I will have them back…read moreto do the next window

Violet and Jerry are amazing! Through extremely difficult times they have kept this local, family…read morerun, business functioning. Connor, our technician, was honest, informative and professional! We are loyal customers and will remain loyal in the future. Hope you give them an opportunity to help you with your septic needs. They are worthy!

Will not come during an emergency- septic backed up, flooding in house, family of 6 can't use…read moretoilets. What a joke.

Colorado Septic no-showed, even after telling me the driver was on his way to my house. Turns out,…read morethey don't service my address anymore, despite having come before. Office manager Adam confirmed this years appt and my address over the phone and in an email, and then also on the phone on the day of when he said the tech was on the way. Strongly do not recommend.

Bob helped me dig in a -4 degree blizzard to solve a problem that wasn't his. He is extremely…read moreknowledgeable and efficient. Adam is well organized and as the locals know, their demand spikes often due to weather and seasons - which, Adam handles very well. Their work is fantastic and they are reliable and trustworthy.

Very helpful driver who explained his service and gave me some advice on monitoring our septic…read moresystem.

Excellent customer service and fast to get the work done. Have used then 2 times and will call…read moreagain.