Vibe is incredible, Phia and the crew were very hospitable. I was just visiting my family and I can…read moretell you anytime I am back I will be going for a haircut just to chop it up with the guys. Thomas gave me my cut and it was excellent!

The best Haircuts! I've been going here for 16 plus years. The owner Phia is one of nicest people…read moreyou can meet. His other barbers Thomas and Long are also amazing.

Best damn haircut I've gotten in years! Said is truly a master cutter. Highly recommend you see…read morehim.

Great vibe, nice desk...Almost every single person there is super skilled. Only had one unskilled…read morebarber in two years bc I didn't have an appointment and had to take who was available. He would do alright with a simple child's cut tho

Set up a hair cut and beard trim for my husband as an early Christmas present and he LOVED IT! They…read moredid a GREAT job!! Staff was friendly and kind. Lather Lounge was laid back and relaxing. He absolutely loved his experience and looks forward to coming back.

I went to one of the "classy" men's places in town, but the price seemed high and so I found Lather…read moreLounge and scheduled with Alyssa. Best decision ever. She does a great job on my hair and she is a wizard with a razor. She is hands down the best barber to ever do my beard. While she works you can tell she is serious about her craft. Besides Alyssa, all of the staff here are friendly and professional. This isn't your dad's barber shop. The vibe here is casual and cool. I cannot recommend this place any stronger.

It's always so nerve racking when you are trying to find a new barber, but I'm glad I found this…read moreplace. Dom is amazing!! From the start of the session she was very kind, listened to what type of cut I wanted, and she executed it flawlessly. Her fade/taper skills are amazing!! If you are new in town or want a new barber. I highly recommend checking this place out, and asking for Dom. The atmosphere is chill. Good music playing, couches to lounge on, and even a pool table! Very content with my cut! Will be returning back!

My husband's beard looks great. Dom used a straight razor on his beard and head. Very clean. Shaped…read morewell. He enjoyed the hot towel and the atmosphere as well.

I had a great experience at The Barber Experience! The shop was clean, welcoming, and had a really…read moregood atmosphere. Everyone was friendly and professional, and you can tell they genuinely care about their clients. The service was great from start to finish, and I was very happy with the results. Definitely a place I would recommend to anyone looking for a good, reliable barbershop. I'll definitely be back!

Had to jump on here to give a 10/10 review to Bre & team for taking care of my sweetie last…read moreweekend! He could not stop raving about the entire service and asked me to leave a 5 star review to help support this awesome business He's excited to come back and try more services, and I'm excited he has a place to feel pampered and well cared for, he deserves it! Thanks Barber Experience!

Booked for my husband. Cut Is the best he's had, love the way it's growing in. Very responsive…read morestaff who get back to you quickly. PHi did his cut and he loved it!

Versatile services available. Chilled Vibe…read more Clean and polished establishment. Friendly and amicable employees. Talented and experienced staff.

Awesome service, clean atmosphere, chill vibes, great cut! Came in town from Vegas, looking for a…read morebarber, I chose Blendz and they showed out.

My family absolutely loves Logan!! My husband & boys have been going to him for over a year now,…read morepossibly close to 2 years. He is so personable, always takes care of us and does an excellent job on their hair. We started with him at the first 717 location and moved with him to the new building. We have referred friends to him and look forward to seeing him each time our guys need haircuts and trims. He does different styles, fades and always patient with our boys. My son wants to be a barber because of Logan, he is the best!!

Thankful for the courteous and professional Premium Haircut received at Hammer & Nails. Natasha and…read moreSheena provided accurate timely and stakeholder specific responses consistent with brand promise, best business practices and Philippians 2:1-5 "Therefore if you have any encouragement from being united with Christ, if any comfort from his love, if any common sharing in the Spirit, if any tenderness and compassion, then make my joy complete by being like-minded, having the same love, being one in spirit and of one mind. Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of the others.In your relationships with one another, have the same mindset as Christ Jesus:"

DEEPLY DISAPPOINTING EXPERIENCE: Unprofessional Management at Hammer & Nails Frisco…read more Rarely does one encounter an establishment so fervently devoted to undermining its own brand reputation as Hammer & Nails Frisco. As a commercial real estate professional with substantial experience in customer service expectations, I found the management's approach here nothing short of shocking, confirming many of the worst negative reviews that populate Google and employee feedback forums (feel free to research yourself...). Further, and from a long-time franchisee myself, let this stand as a wake-up call to the franchise owner--if you care at all about the longevity and credibility of this business, immediate intervention is mandatory. --The Core Problem: Emotion-Driven Management-- I visited in June '25 with a gift card. The haircuts are subpar, but acceptable for the price. I got a membership to save $20/month but decided to cancel after a particularly poor cut (the last one...). Timeline: 10/21/25 - Submitted cancellation online; received "request received" message but no confirmation email 10/23/25 - No response after 2 business days. Called repeatedly--no answer, just an unhelpful bot 10/25/25 (AM) - Still no response after 5 business days, so I went in-person. Receptionist couldn't cancel and texted "the manager," promising to call that day 10/25/25 (7pm) - Never received the promised call. After 8 attempts and 10 minutes on hold, receptionist groaned that her manager was "in the hospital" and froze my account, promising the manager would call Monday 10/27/25 (8:30am) - Manager (April??) called irate, stating "your account is canceled and you're on a 'not to reinstate' list because you were rude to my receptionist." When I attempted to respond, she spoke over me saying "I just lost my baby this weekend and was in the hospital!" WHAAAAT!?!? This was deeply unprofessional--using personal circumstances as justification for poor customer treatment and weaponizing tragedy to guilt clients. At no point is this acceptable management behavior. FURTHER, what type of management asks a store manager to come to work Monday, after she lost a child a day before???? Makes no sense... --A Pattern, Not an Anomaly-- Research reveals my experience isn't isolated: Employee Reviews: On Indeed, Hammer & Nails scores 1.9/5 overall with management rated 1.0/5. Frisco employees cite "abuse this company puts on their employees" and management that's "very rude and condescending." One reviewer: "could have had a barber for life, but I'll never go back." Systemic Failures: Multiple locations report "overly micromanaging, lack of support," with managers who "aren't clear of their expectations," causing talented professionals to leave. Toxic Culture: Multiple sources describe management who "talk about employees badly." One reviewer noted owners with "zero experience" were hired as friends--"basically they hire bartenders and dancers to manage a luxury place." Billing Issues: While I haven't experienced this personally, multiple customers report being charged after canceling, with management refusing refunds. Reddit documents cases where managers admitted to "intentionally stealing" through continued billing. --The Bottom Line-- No franchise selling itself as "luxury" can survive when managed by the whims and insecurities of its leadership. The lack of customer-first mindset is palpable, with explosive responses replacing routine service inquiries. If owners have any interest in salvaging this brand, they must overhaul management training, customer relations, and complaint resolution--replacing emotionally volatile managers with professionals committed to serving customers with dignity. Until these failures are addressed, Hammer & Nails Frisco serves as an example of exactly how NOT to treat customers.

After 8 years as a loyal member, I'm extremely disappointed with the lack of communication and…read moreresponse from The Gents Place in Frisco. I had an issue with their customer service and specifically requested a callback from the Frisco location. I was repeatedly told someone would reach out -- but no one ever did. At the end of the day, I followed up again and was told that four separate requests had been submitted. Clearly, customer loyalty no longer means much here. If I had known this is how concerns are handled, I would've gone in person. At this point, it may be time to take my business somewhere it's actually valued.

Went for the first time. I was warmly greeted. The level 7 service was amazing. Great atmosphere…read moreand services were top notch!

Posting from out of state & was able to book a last minute hot towel shave with Jack. Professional…read morebarber and great shave! I have an area in my neck which sometimes gets irritated - no problem here. Will visit again when I'm back in the area.

Thomas has cut my hair 3 times now and I'm going to be a lifelong customer! 10 service and very…read morenice location! The space is very clean and professional. Very nice atmosphere and the quality of service again is top notch!